Hydramaster RX20 2 month review

Hello all. As I posted before, I picked up an RX20. I have a report for you as to how it's coming along.

As I mentioned before it takes longer to clean properly (two wet passes, one dry pass). Actually much longer than a wand. On the other hand this is a traffic lane KILLER! I've never gotten that dark matted down traffic damage out so easily.

After two months I've noticed myself using the wand more and more often, especially on the no add on customers. Just getting in there and out as fast as possible (but still doing a damn good job). However, I've been using the RX20 as an upselling tool and it's just about paid for itself. Around $20 to RX a large room. The other day I had a 4 room walk in with pet stains (surface) and scotchgard so I used the RX in all four rooms for $50. Hey, an extra $50! Why not!

The ultimate cleaning is to use the RX first, go over the room a couple of times wet, once dry, then take the wand and go over it again dry. Carpets dry in about 20 minutes that way. That 4 room job (came out to about $500) was dry before I even left. Her biggest complaint about Stanley Steemer was the carpets were wet until the day after. Well, I'm into earning customers for life! Especially customers who understand how to treat their carpet and don't mind spending the extra money to do it right! So I definitely wowed her with the carpets drying instantly. She'll be a repeat for sure!

So, in conclusion I want to change my stance on the RX20. It's a great tool to have but not something to use on EVERY job EVERY day. Only when it needs it. But it's a great tool to make some extra money with (hey, it takes extra time, you need to charge for it) and it really impresses the customer.


Hope you find the info helpful!


PS. Because it looks so much like a bonnet cleaning (and Kiwi is the predominant dry cleaning company around here.. YIKES) I always explain exactly what the RX is and does. I show them the bottom, explain about the jets, vacuum holes and of course the truck mount and hoses and make sure they have a clear understand that this is NOT a buffer system (no offense to the bonnet guys, I did bonnet for my first 4 years).


Edited by Atlantis - 03/May/2009 at 10:45am

here is a link to parts. Type in your zip code on the top left first otherwise it will just give you errors.

http://www.interlinksupply.com/?zo=Y&wscdet_show=100000107000107025108038108160&page_start=40

Maybe it's 500 pesos

nightrider wrote: Atlantis.....where do you live   BEVERLY HILLS   $ 500.00 FOR 4 ROOMS   I can't get 500 dollars for 4 rooms if I used an Rx-20 , a golden wand , 3 midgets and offered free popcorn and ice cream                                                          Nightrider

Jack:

You forgot to include the Lap Dancers! Definately helps improves the job ticket. And if you are lucky, it helps you to come back in for another clean-up job.