Customer Questionaires

The basic one we use everyday asks:

How old is the carpet?

When was the carpet last cleaned?

How often is the Carpet cleaned??

What method was used???

By whom?

The you have an area where you can Wittie down problems from room to room.....

Then the Customer gets a chance to read it over and sign it before you start....This is what I call the cover your butt section.....if theres a rip write it down...a ripple write it down...even a scratch on the hard wood write it down...

sometimes the pre-inspection can take up to 20 mins...but it's worth it in the end

At first your suggestion sounded good. But I hate it when they give me the same old questions when at the Dentist or Doctor. Better you hold the clipboard or palm pilot and do a walk-around inspection with you asking questions and pointing out certain areas and qualifying.

It's called a check up and when you are finished that's called pick the cheque up.

Wish you the best. Hang in and don't quit.
Enjoy our site.