when a tech breaks something |
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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See Doug this was your first reply, do you think it contributed in a positive or helpful manner?
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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Doug
did you think I was asking for your advice?
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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The question was "What do you guys do"
nothing more or less, not "what should I do?"
some answered the question and some did not.
The answers DID however assist me in how I am going to deal with this specific case.
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Hammy
Carpet Cleaning Guru Joined: 27/September/2006 Location: Canada Status: Offline Points: 10330 |
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So I guess nobody told you what you wanted to here.
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Could somebody just clean my carpets!
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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I fired many in my 20+ years of self employment and management.
Never once had an issue.
If no union and you give them their pay, that's all she wrote.
Let them cry to who ever they want.
Never let staff document more than you.
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Hammy
Carpet Cleaning Guru Joined: 27/September/2006 Location: Canada Status: Offline Points: 10330 |
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So fire the guy and find out what happens.
Or be a big boy and suck it up!
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Could somebody just clean my carpets!
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cleanex
Carpet Cleaning Specialist Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Fire someone and if they go to Labour Relations you will find out what laws we have in Ontario----PLENTY
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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Americans and their laws. We have none of that in Ontario.
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cleanex
Carpet Cleaning Specialist Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Part of doing business
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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duckcountry
Master Carpet Cleaner Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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If the tech denies guilt when the evidence indicates otherwise, he's fired. If he admits to it, he's got high enough ethics for me.
As to making him pay, I remember that there are courts for judges to make those decisions and if I want to pursue it then I would allow them to decide if and how much. The tech earns his pay and gets it. These I treat as separate issues which is required by law where I come from. I see this as a law that makes sense. First you pay him, then from the money he now has I can attempt to recover my losses. |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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Don we have got about 8" to 10" since 8 this morning schools closed can't see squat nothing moving today.
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Just My opinion
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nightrider
Marketing Master Joined: 12/March/2004 Status: Offline Points: 4656 |
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I had employees break so many things it's unreal, from dishes, chairs, windows, doors, railings, toilets, sinks, water pipes, to scratched cars , furniture, ruined sofa fabrics, drapes, radios...........wow....the list goes on ...........I ALWAYS PAID, LAUGHED ABOUT IT AND WENT ON WITH MY DAY. As long as NO PERSON gets hurt...............all the rest is just JUNK.
Nightrider
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cleanex
Carpet Cleaning Specialist Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Doug, how deep is the snow in your region, snowing real good here right now, looks like one of those days, will be hard to keep on our schedule to day. One thing for sure no one will call to re-schedule their cleanings
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32701 |
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I think everyone gave you that answer. I guess you had to read it moere than once?
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Just My opinion
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