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Mr. Steamer Knows His Stuff
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Journeyman
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    Posted: 08/September/2004 at 12:10am
Originally posted by Adwa Adwa wrote:

Allen

I thought you just started your business, how could she say you did her carpets last year. Unless of course you bought some one else's business.

Or maybe I'm missing something.



No, ADWA... they thought I was somebody else.  I didn't correct them, but cleaned their place.  After confirming that they were happy with the job, I left a card and promised to send them a reminder letter with a discount voucher for their next clean.

Who did they think I was?  Beats me.

-Allen
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Adwa View Drop Down
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Allen

I thought you just started your business, how could she say you did her carpets last year. Unless of course you bought some one else's business.

Or maybe I'm missing something.

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Journeyman
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Originally posted by doug doug wrote:

Allen: You write a good script.  But unfortunately it is mostly fiction.Guitar


Hey, but I give it my best.  There are certain words that make me think, CHA-Ching!

"No one was avaliable on such short notice"
"I've heard that carpet protection is really expensive, but worth it.  Would you advise that I have it put on?"

and, after 6 weeks in business:

"You did our carpets last year.  I know you're always busy, but could you book us in for next week?"

So far, though, the only time I've followed up on that with a substantial monitary increase is when I hear, "I just got your number from so-and-so... she recommended I call you."

-Allen
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Mr. Steamer:  What would that name be???Guitar
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kewl.... today I have a 161 a 69 another 161 and a 109... still no 59er and two of these calls have requested me by name
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Mr. Steamer:  I believe you 2 rooms @ $59.00 up to 200 sq. ft. Thats almost $0.30 a sq. ft.Guitar
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MR. STEAMER View Drop Down
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Originally posted by doug doug wrote:

  Why do you think people get that $.01 per sq ft. for commerical. Is it because the Steamer has set the bar @ $.3 per sq ft ?Guitar
that right on the money doug... I charge 30 cents per sq ft.. $.3 just like how you typed it.  So when do you start as Lee's assistant.lolol
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Mr. Steamer:  I believe I used that same line on you a short time ago.  Are you telling me you up your charges for commerical?  I don't think so.  Maybe in your dreams.  Why do you think people get that $.01 per sq ft. for commerical. Is it because the Steamer has set the bar @ $.3 per sq ft ?Guitar
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MR. STEAMER View Drop Down
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Allen here at the KK forum... doug doesn't like the truth... he can't handle the truth

 
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Allen: You write a good script.  But unfortunately it is mostly fiction.Guitar
Just My opinion
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Journeyman
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Originally posted by doug doug wrote:

Allen:  How the hell do you bump up your rates for the long weekend?? If I am not mistaked you are still in the service business.  Maybe down under that is 9 to 5 five days a week?Guitar


Allen: "So, when were you looking at getting this done?"
Customer: "We're painting on the Saturday and Sunday, so could you do it on the long weekend Monday while all the furniture is out?"

Allen: (to self) "Cha-CHING! goes the register"
Allen: (to customer) "Sure... Monday's fine"

Sometimes the long weekend Friday or Monday is the only time they have avaliable.  Most people that I've delt with don't want carpet cleaning done after they've been at work all day.  That's when they want to sit down with a glass of Chardonnay and a meal.  Especially 2-income houses. 

I don't work 9-5 M-F. I've had enough of that for a while. 

-Allen




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Points: 4568 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 06/September/2004 at 9:33am

Good point Allen

I never looked at it that way and that's because I work the traditional 5day week and to me it is important when I have an extra day off to try to spend it with my family.  Thanks for the enlightening.

I'm sitting here this morning on my holiday typing to you guys in this very peaceful environment with my music blaring on my head phones and my family is fast asleep. I am not going to wake them with yelling get up it's time to start moving and watch the hustle and bustle begin. Who benefits from this probably me but I will look like the good guy and hence it is going to be a great day. 

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Allen:  How the hell do you bump up your rates for the long weekend?? If I am not mistaked you are still in the service business.  Maybe down under that is 9 to 5 five days a week?Guitar
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