|
Training of Employees |
Post Reply 
|
| Author | |
doug 
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Training of EmployeesPosted: 01/May/2004 at 2:38pm |
|
Do most of you train your own employees? How long do you train them? Who evalueates them? I am not talking Certification at this point just on the job training. Do you have a training manual? Just a few questions I thought may be of interest. Do you remember after training it is your name that is the on the end result of all your training, not the employee in the home. After all it was not the employee they called for their cleaning. Just my opnion
|
|
 |
|
| Sponsored Links | |
|
|
|
TomR
Groupie 
Joined: 25/April/2004 Location: United States Status: Offline Points: 81 |
Post Options
Thanks(0)
Quote Reply
Posted: 02/May/2004 at 5:08pm |
|
I think a manual is an excellent idea, and if I'd ever get that far I'd make it a digital manual for a laptop in the van. In fact, if I ever had a few trucks going around, I'd make almost everything digital. We were there with the hardfloors a few years ago but my partner woulden't budge on the laptops and we coulden't agree on the manuals. Thats why I am independent now. :D
|
|
|
|
|
MR. STEAMER
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
Post Options
Thanks(0)
Quote Reply
Posted: 02/May/2004 at 10:21pm |
|
If I'm training...it takes at least six months...and even thats not long enough for one to see everything...when I'm training a new tech it takes a lot of talking...I ask a lot of questions...I answer my own questions...I show...I teach...I inspire....I encourage...then I let you fly...it's a beautiful thing...
|
|
|
|
|
doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
Post Options
Thanks(0)
Quote Reply
Posted: 02/May/2004 at 11:19pm |
|
Mr. Steamer: would you say the extra training is necessary with the tms. I certainly like to think the tech is familuar with the unit campared to training a tech on a portable. Just my opinion |
|
|
|
|
MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
Post Options
Thanks(0)
Quote Reply
Posted: 02/May/2004 at 11:24pm |
|
Train about cleaning first...... it's months before anyone I'm training touches the wand or the hand tool.... we learn to identify first... we learn to read the customer... we learn how to work the room as I call it...the proper and easy way of moving furniture... I ask a lot of "why did I do that" I think it's more important to get familiar with the cleaning it self and then worry about the equipment |
|
|
|
|
Post Reply
|
|
| Tweet |
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options
Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!