Training of Employees
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=347
Printed Date: 22/February/2025 at 1:01pm
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Topic: Training of Employees
Posted By: doug
Subject: Training of Employees
Date Posted: 01/May/2004 at 2:38pm
Do most of you train your own employees? How long do you train them? Who evalueates them? I am not talking Certification at this point just on the job training. Do you have a training manual? Just a few questions I thought may be of interest. Do you remember after training it is your name that is the on the end result of all your training, not the employee in the home. After all it was not the employee they called for their cleaning. Just my opnion
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Replies:
Posted By: TomR
Date Posted: 02/May/2004 at 5:08pm
| I think a manual is an excellent idea, and if I'd ever get that far I'd make it a digital manual for a laptop in the van. In fact, if I ever had a few trucks going around, I'd make almost everything digital. We were there with the hardfloors a few years ago but my partner woulden't budge on the laptops and we coulden't agree on the manuals. Thats why I am independent now. :D |
Posted By: MR. STEAMER
Date Posted: 02/May/2004 at 10:21pm
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If I'm training...it takes at least six months...and even thats not long enough for one to see everything...when I'm training a new tech it takes a lot of talking...I ask a lot of questions...I answer my own questions...I show...I teach...I inspire....I encourage...then I let you fly...it's a beautiful thing...
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Posted By: doug
Date Posted: 02/May/2004 at 11:19pm
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Mr. Steamer: would you say the extra training is necessary with the tms. I certainly like to think the tech is familuar with the unit campared to training a tech on a portable. Just my opinion |
Posted By: MR. STEAMER
Date Posted: 02/May/2004 at 11:24pm
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Train about cleaning first...... it's months before anyone I'm training touches the wand or the hand tool.... we learn to identify first... we learn to read the customer... we learn how to work the room as I call it...the proper and easy way of moving furniture... I ask a lot of "why did I do that" I think it's more important to get familiar with the cleaning it self and then worry about the equipment |