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Commercial Floor Cleaning Machines

How many jobs
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Ninja-wand View Drop Down
Journeyman
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Points: 427 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ninja-wand Quote  Post ReplyReply Direct Link To This Post Posted: 10/October/2006 at 11:09pm

You really charge only $25/rm Steamer??...DO you do alot of upselling??

 
 
 
 
 
 
 


Edited by Ninja-wand - 10/October/2006 at 11:11pm
I'll make you TAP OUT!!!
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MR. STEAMER View Drop Down
True Patriot
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 10/October/2006 at 11:29pm

I do my fair share... no nore than 10 to 50% per job
www.mr-steamer.com
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Hammy View Drop Down
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Points: 10330 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 10/October/2006 at 11:32pm
 In Chris's case it's a 500% upsell Pimpin'
Could somebody just clean my carpets!
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danmarck82 View Drop Down
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 1:49am
Is a closet then a room?
a hallway?
a landing ?
How does that work.
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doug View Drop Down
King of the One Liners
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 6:07pm
All of the above??
Just My opinion
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danmarck82 View Drop Down
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 7:29pm
and 50% upselling , besides. is that not bait and switch ????
    

Edited by danmarck82 - 11/October/2006 at 7:29pm
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cmaster View Drop Down
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 9:16pm
Originally posted by danmarck82 danmarck82 wrote:

and 50% upselling , besides. is that not bait and switch ????
    
 
And your point is?LOL
 
How else do you make money?Confused
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danmarck82 View Drop Down
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 11:10pm
Buy informing the customer upfront an approximation of cost so there are no surprises not attract by advertising low per room costs and add on later.

This is classic Bait and Switch tactics. If that is how you make your living ,that is exactly what this industry is trying to get away from. Bait and Switch has given carpet cleaners a bad reputation and solid ethical companies do not market that way.   
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MR. STEAMER View Drop Down
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 11:13pm
I don't think these people know what bait and switch is...lol
 
You need to get out of "saving the customer money" mode and into selling which helps your bottom line.
 
We are not just cleaners we are sales people!!!!
 
scotchgard and deodorizers are needed...not any type of bait and switch...good honest product for good honest money plus you have to apply it...
 
wake up!
 
Swiss Chalet buys a whole pie for 2 bucks...but sells you 1 slice for 4.99...
 
the quater dinner cost 6.49
a little bowl of soup is 3.99
the pie is 3.99 to 4.99
 
I guess thats bait and switch...
 
 


Edited by MR. STEAMER - 12/October/2006 at 10:52pm
www.mr-steamer.com
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cmaster View Drop Down
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 11:18pm
Steamer makes another great postI agree
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nightrider View Drop Down
Marketing Master
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Points: 4656 		Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 11:41pm
Steamer I never had the little bowl of  " SOAP "   Can you possibly mean  " SOUP " or is " SOAP " one of your personel selections on the menu Skull & Bones
 
                                                 Nightrider


Edited by nightrider - 11/October/2006 at 11:46pm
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danmarck82 View Drop Down
Carpet Cleaning Specialist
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 11/October/2006 at 11:44pm
Yes, we are all sales people, but weather we tell the customer upfront or after we have them in a vulnerable position .....separates out the ethical from the unethical businesses.

I agree, Protector is considered a normal addition of services offered and mentioning that you also do tile or that you also do garage floors or upholstery or what have you is not bait and switch. IMO

but to advertise a lower room rate than others and then charge for what should be included like Prespraying, Grooming, Specialty spotting fees for minor spotting , traffic lane application etc. just to up the ticket without informing the customer in advance is bait and switch. JMO
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cmaster View Drop Down
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Points: 29693 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 12/October/2006 at 2:37am
I'm sure most of us will agree with that.
 
I'm also sure that most of the regular posters here, including Steamer, are not B & S cleaners.
 
I was yankin your chain in my earlier postBig smile
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danmarck82 View Drop Down
Carpet Cleaning Specialist
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 12/October/2006 at 8:44am
Good , Thank You ! My chain has been yanked , Now I can go to work....... Have a good day!
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