Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!

  
Carpet Cleaning Forum Homepage
Forum Home Forum Home > Carpet Cleaners Discussion > Carpet Cleaners Hangout
  New Posts New Posts RSS Feed - Customer was an Idiot
  FAQ FAQ  Forum Search   Events   Register Register  Login Login


Winter Salt Stains Remover

Customer was an Idiot

 Post Reply Post Reply Page  12>
Author
Message
Phoenixcarpet View Drop Down
Newbie
Newbie
Avatar

Joined: 22/April/2005
Location: United States
Status: Offline
Points: 43
Post Options Post Options   Thanks (0) Thanks(0)   Quote Phoenixcarpet Quote  Post ReplyReply Direct Link To This Post Topic: Customer was an Idiot
    Posted: 04/May/2005 at 9:52pm

I just got of the phone with a customer who decided to use a different service.  This is after I spent 25 min on the phone with her this morning...  One of the few times I felt like a customer was a dumb@ss,  and at the end as she was hanging up she heard me say "what a dumb@ss"  LOL 

Shouldnt have done that, but I was so annoyed, she wanted to know what scams to look out for and how I could help her in her situation...  She asked about those 5.95 a room guys and several other questions.  At the end of our first conversation, she said she would check her scedule and call me since I caught her in her car, in 30 min to scedule.  I call back and she tells me she went with the cheaper guys...  Maybe this is how she owns that 3600 sq ft house...  Any way, those guys are annoying and I just wanted to vent, I have other work so no problem, just had to vent about these guys.

Any suggestions you guys have for beating these guys on the phone and getting the appointment would be appreciated.

Back to Top
Sponsored Links


Back to Top
Phoenixcarpet View Drop Down
Newbie
Newbie
Avatar

Joined: 22/April/2005
Location: United States
Status: Offline
Points: 43
Post Options Post Options   Thanks (0) Thanks(0)   Quote Phoenixcarpet Quote  Post ReplyReply Direct Link To This Post Posted: 04/May/2005 at 10:08pm

Sorry guys, one of the few times youll hear me whining...

But feel free to let loose on those guys here if you want... LOL

Back to Top
cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 04/May/2005 at 10:14pm
Let it go man. Life's too short. You'll find all kinds of good paying, referral generating customers if you do good work. It just takes a while.
Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 04/May/2005 at 10:20pm
I agree with Cmaster.........Phoenix.........that lady will be sorry she didn't pick you and who needs customers like that anyways.  I am surprised she spent that much time on the phone with you knowing that she was shopping...........Inconciderate Witch.
The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
Phoenixcarpet View Drop Down
Newbie
Newbie
Avatar

Joined: 22/April/2005
Location: United States
Status: Offline
Points: 43
Post Options Post Options   Thanks (0) Thanks(0)   Quote Phoenixcarpet Quote  Post ReplyReply Direct Link To This Post Posted: 04/May/2005 at 10:31pm
Oh I know, I just got really annoyed, got o ver it 3 minutes later, just that she spent so much time on the phone and then getting advice thatn goes against all of it.  Just a dumb customer...  LOL
Back to Top
Phoenixcarpet View Drop Down
Newbie
Newbie
Avatar

Joined: 22/April/2005
Location: United States
Status: Offline
Points: 43
Post Options Post Options   Thanks (0) Thanks(0)   Quote Phoenixcarpet Quote  Post ReplyReply Direct Link To This Post Posted: 04/May/2005 at 10:32pm
Wow I butchered my typing on that lat post!!!
Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 04/May/2005 at 10:50pm
Press the edit button and you can change anything that you wrote......Phoenix.
The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 12:27am

Originally posted by Adwa Adwa wrote:

Press the edit button and you can change anything that you or Adwa or Cmaster or anyone else wrote......Phoenix. It's a cool feature, right Doug?

Like this

Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 12:28am
  Good One Cmaster
The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 12:31am
Doug likes to do that to Nightrider, only he takes out the quote. Almost looks like Nightrider posted until you look at the author
Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 12:38am
I have learned to read carefully when written over again by Doug.
The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
Status: Offline
Points: 29693
Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 12:40am
He throws some good ones in there
Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 12:41am
You didn't do........to bad.........yourself
The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
John L View Drop Down
Carpet Cleaning Guru
Carpet Cleaning Guru


Joined: 29/November/2004
Location: I'm Right Here!
Status: Offline
Points: 4013
Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 05/May/2005 at 2:46am
WOW ! ! I had a referral call that said she will call me back... looking for a lower price.... fine get ripped off ! ! !
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.06
Copyright ©2001-2023 Web Wiz Ltd.

This page was generated in 0.501 seconds.