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Willy Parsons 
Carpet Cleaning Specialist 
Joined: 29/January/2004 Status: Offline Points: 467 |
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 Posted: 26/June/2005 at 11:32am |
Andy and I have a secret- and we ain't gonna tell! |
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Certified to be certifiable.
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doug
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 26/June/2005 at 11:44am |
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I guess it wouldn't be a secret if you told anyway. would it?? |
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Just My opinion
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 26/June/2005 at 11:46am |
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A lot of us don't want to use a little bit of elbow grease... just want to spray on and rinse off... A lot of cleaners don't even prespray... so no wonder you have to spot so much.... I hear it from all my new customers.... they can't believe I pre-spray every sq inch... THEY HAVE NEVER SEEN IT DONE BEFORE Mr. Steamer: We hear the samething. |
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Just My opinion
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Steaminpile
Master Carpet Cleaner 
Joined: 04/February/2004 Location: Canada Status: Offline Points: 1155 |
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Posted: 26/June/2005 at 11:53am |
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hey Steamer I was just teasin
most jobs I bring in 2 spotters and that's it
sure I have all kinds of spotters,but they collect alot of dust |
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A.K.A.
Andy |
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MR. STEAMER
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 26/June/2005 at 2:36pm |
super size me cost more money |
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www.mr-steamer.com
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 26/June/2005 at 5:22pm |
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Have you ever noticed people call on sunday????? does anyone answer their business line on sundays??? should one answer on sundays???? what should office hours be???? I'm sitting here and the home is ringing off the hook... I have 20 left messages... damn it why do they call on Sundays now it'll take me most of moday returning all the calls and booking appointments |
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www.mr-steamer.com
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John L
Carpet Cleaning Guru 
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 26/June/2005 at 5:24pm |
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I did this today on Sunday... don't matter to me: http://tinypic.com/6f89ea.jpg cotton sofa BEFORE http://tinypic.com/6f88qo.jpg cotton sofa AFTER |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 26/June/2005 at 5:28pm |
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I can't figure out what John is... a cleaner or a photographer |
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www.mr-steamer.com
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John L
Carpet Cleaning Guru
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Posted: 26/June/2005 at 5:30pm |
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BOTH..... LOL ! ! ! !
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 26/June/2005 at 5:54pm |
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Mr. Steamer: You need an after hours answering service. I get a few calles on weekends and late at night and very earily in the morning. What I found is sunday calls people were usually drunk and called first thing monday to cancel?? Call them back and nobody remembers calling.
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Just My opinion
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Michael
Carpet Cleaning Specialist
Joined: 18/June/2005 Status: Offline Points: 557 |
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Posted: 26/June/2005 at 6:09pm |
I'm with you on that one. The specialized gum removers kill me. OMS and elbow grease: goodbye gum, candy, grease spots, etc. The reason I've been looking so hard for a good green cleaner (I know you don't agree--that's cool) is that I want ONE clearly defined method for doing my job. There are exceptoins (e.g., brown out), but I like to keep it simple. And phones, yeah . . . it's as if people expect a phone bank or something. Maybe better hold music?  |
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Steaminpile
Master Carpet Cleaner
Joined: 04/February/2004 Location: Canada Status: Offline Points: 1155 |
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Posted: 27/June/2005 at 12:54am |
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what's the big deal about answering the phone and making appointments??
don't have to go to work on Sunday if you don't want to |
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A.K.A.
Andy |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 27/June/2005 at 7:23am |
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I guess so.... But I hate to hear it ring knowing that it could be a possible job. so I answer.... Then it's just a damn question |
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www.mr-steamer.com
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Ed Valentine
Carpet Cleaning Specialist
Joined: 14/September/2004 Location: United States Status: Offline Points: 770 |
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Posted: 27/June/2005 at 9:50am |
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Steamer; I can feel your pain. That certainly is frustrating at best when someone hangs up. I would also suggest getting the customers phone number and calling them back. People naturally hate to "wait", even for a few seconds waiting in line at McDonalds. Go get 'em!!!!
The very best and good fortune to your business; Ed Valentine |
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Steaminpile wrote:
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