Have you ever noticed
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1651
Printed Date: 23/February/2025 at 10:55am
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: Have you ever noticed
Posted By: MR. STEAMER
Subject: Have you ever noticed
Date Posted: 24/June/2005 at 10:40am
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I'm manning the phones today.... it's pretty dead... a few calls... I think the phone has rung 5 times since 9 am... but every time one line rings the other rings right after so I have to put someone on hold, and sometimes they hang up WHY???? it always happens Have you ever noticed ...that some people like to waste your time telling you their whole life story.....just book damn it why don't people like a 2 hour window??? they want exact times... After the cleaning and there a few spot left behind, why do they ask if there is anything they can use to take them out???
------------- www.mr-steamer.com |
Replies:
Posted By: doug
Date Posted: 24/June/2005 at 3:24pm
Mr. Steamer the Meaner cleaner?? ------------- Just My opinion |
Posted By: LilNiteRidrhood
Date Posted: 24/June/2005 at 5:02pm
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Oh Wah!
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Posted By: carpetologist
Date Posted: 24/June/2005 at 5:17pm
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Almost All people who ask you to quote on carpet cleaning say the same thing over and over and over. "HOW LONG WILL IT TAKE TO DRY" Your answer could be: If drying time is an issue, may I suggest our Crystal Dry Cleaning System that dries in 1/2 an hour or less. Its only one third or so more to purchase this service. I have many customers who love this added benefit.
------------- Kleen Kuip Supply Mart Inc. http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
Posted By: LilNiteRidrhood
Date Posted: 24/June/2005 at 5:21pm
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Okay okay Ted, I'll bite..... What is the Crystal Dry Cleaning System |
Posted By: carpetologist
Date Posted: 24/June/2005 at 5:48pm
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Thank You Lee The Crystal Dry Cleaning System......is Kleen Kuip's exclusive answer to the Pad Cleaning Process. This machine will be called """"The Activator""""" Stay Tuned----Coming Soon ------------- Kleen Kuip Supply Mart Inc. http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
Posted By: John L
Date Posted: 24/June/2005 at 9:17pm
| Same prob here Mr.S....... |
Posted By: Steaminpile
Date Posted: 25/June/2005 at 12:19am
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I don't put customers on hold,either the second caller will leave a message or I'll call em back
secret is Steamer..........don't leave any spots behind you might just have to use something besides soap and water ------------- A.K.A. Andy |
Posted By: doug
Date Posted: 25/June/2005 at 7:11am
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Thank You Lee The Crystal Dry Cleaning System......is Kleen Kuip's exclusive answer to the Pad Cleaning Process. This machine will be called """"The Cultivator""""" Stay Tuned----Coming Soon ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 25/June/2005 at 3:39pm
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Nope that's all I'll ever use..... dirt spot come out with soap and water STAINS DON'T COME OUT! I uses to be like Steamin... with a truck full of every spot cleaner and spotter you could imagine... BIG WASTE OF TIME! most times they don't work... or they do more damage than good... haitian, pog ,soap , water... maybe some coffee/tea remover or brown out anymore you're asking for trouble... ------------- www.mr-steamer.com |
Posted By: LilNiteRidrhood
Date Posted: 25/June/2005 at 4:46pm
If you add an enzyme digester and acid rinse I would agree with you steamer. A true carpet cleaner has to be able to deal with urine.
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Posted By: N...1
Date Posted: 25/June/2005 at 11:53pm
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fels naptha
N1 |
Posted By: LilNiteRidrhood
Date Posted: 26/June/2005 at 8:49am
| Thats pretty tough to get here in Toronto hint hint hint |
Posted By: MR. STEAMER
Date Posted: 26/June/2005 at 10:46am
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a Little Kill odour too... sorry... or kill odur plus...use it as a pre-spray... A lot of us don't want to use a little bit of elbow grease... just want to spray on and rinse off... A lot of cleaners don't even prespray... so no wonder you have to spot so much.... I hear it from all my new customers.... they can't believe I pre-spray every sq inch... THEY HAVE NEVER SEEN IT DONE BEFORE
------------- www.mr-steamer.com |
Posted By: Willy Parsons
Date Posted: 26/June/2005 at 11:32am
Andy and I have a secret- and we ain't gonna tell! ------------- Certified to be certifiable. |
Steaminpile wrote:Posted By: doug
Date Posted: 26/June/2005 at 11:44am
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I guess it wouldn't be a secret if you told anyway. would it?? ------------- Just My opinion |
Posted By: doug
Date Posted: 26/June/2005 at 11:46am
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A lot of us don't want to use a little bit of elbow grease... just want to spray on and rinse off... A lot of cleaners don't even prespray... so no wonder you have to spot so much.... I hear it from all my new customers.... they can't believe I pre-spray every sq inch... THEY HAVE NEVER SEEN IT DONE BEFORE Mr. Steamer: We hear the samething. ------------- Just My opinion |
Posted By: Steaminpile
Date Posted: 26/June/2005 at 11:53am
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hey Steamer I was just teasin
most jobs I bring in 2 spotters and that's it
sure I have all kinds of spotters,but they collect alot of dust ------------- A.K.A. Andy |
Posted By: MR. STEAMER
Date Posted: 26/June/2005 at 2:36pm
super size me cost more money ------------- www.mr-steamer.com |
Posted By: MR. STEAMER
Date Posted: 26/June/2005 at 5:22pm
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Have you ever noticed people call on sunday????? does anyone answer their business line on sundays??? should one answer on sundays???? what should office hours be???? I'm sitting here and the home is ringing off the hook... I have 20 left messages... damn it why do they call on Sundays now it'll take me most of moday returning all the calls and booking appointments ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 26/June/2005 at 5:24pm
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I did this today on Sunday... don't matter to me: http://tinypic.com/6f89ea.jpg - http://tinypic.com/6f89ea.jpg cotton sofa BEFORE http://tinypic.com/6f88qo.jpg - http://tinypic.com/6f88qo.jpg cotton sofa AFTER |
Posted By: MR. STEAMER
Date Posted: 26/June/2005 at 5:28pm
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I can't figure out what John is... a cleaner or a photographer ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 26/June/2005 at 5:30pm
| BOTH..... LOL ! ! ! ! |
Posted By: doug
Date Posted: 26/June/2005 at 5:54pm
Mr. Steamer: You need an after hours answering service. I get a few calles on weekends and late at night and very earily in the morning. What I found is sunday calls people were usually drunk and called first thing monday to cancel?? Call them back and nobody remembers calling. ------------- Just My opinion |
Posted By: Michael
Date Posted: 26/June/2005 at 6:09pm
I'm with you on that one. The specialized gum removers kill me. OMS and elbow grease: goodbye gum, candy, grease spots, etc. The reason I've been looking so hard for a good green cleaner (I know you don't agree--that's cool) is that I want ONE clearly defined method for doing my job. There are exceptoins (e.g., brown out), but I like to keep it simple. And phones, yeah . . . it's as if people expect a phone bank or something. Maybe better hold music?  |
Posted By: Steaminpile
Date Posted: 27/June/2005 at 12:54am
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what's the big deal about answering the phone and making appointments??
don't have to go to work on Sunday if you don't want to ------------- A.K.A. Andy |
Posted By: MR. STEAMER
Date Posted: 27/June/2005 at 7:23am
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I guess so.... But I hate to hear it ring knowing that it could be a possible job. so I answer.... Then it's just a damn question ------------- www.mr-steamer.com |
Posted By: Ed Valentine
Date Posted: 27/June/2005 at 9:50am
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Steamer; I can feel your pain. That certainly is frustrating at best when someone hangs up. I would also suggest getting the customers phone number and calling them back. People naturally hate to "wait", even for a few seconds waiting in line at McDonalds. Go get 'em!!!!
The very best and good fortune to your business; Ed Valentine |
Posted By: MR. STEAMER
Date Posted: 27/June/2005 at 5:16pm
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I thought about doing that...but it makes me look hungry don't you think?? ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 27/June/2005 at 10:42pm
Mr. Steamer you need an answering service for the weekends? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 06/July/2005 at 5:39pm
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Have ever noticed... those cheap bastard the refuse to send out their wool and oriental rugs... they rather a guy come in and clean them on the hard wood....... customer was pretty upset with me today because I refused to clean her rug on the hardwood... they company before did it the last four times she said I asked her to call them she said they went out of business...LOL NO WONDER ------------- www.mr-steamer.com |