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excited yet worried

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Steaminpile View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Topic: excited yet worried
    Posted: 21/May/2005 at 8:59pm

finally got myself a Technician......started training him today

he seems to be getting the hang of it quick

I'm excited to know that my biz will soon be growing to a 2 truck operation yet I'm worried he's gonna leave or screw up once I set him loose on his own

how long do you guys train an employee before setting him loose???

 

I've got a tonne of apartments to send him to once I feel comfortable with his work

A.K.A.
Andy
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 9:00pm
At least 3 months.
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Adwa View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 9:02pm
Congratulation Steaminpile....I am happy for you.  Go by your instinct and leave him alone on a small job and see how he does. Then take it from there.
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 9:03pm
If you are doing empty apartments and going to be there with him then it is on the job training.  I am very strange when it comes to sending someone by them selves. I take quite awhile.  It is my name at their house and i want no problems. They have a cell to call me. But I guess I am probably the exception my last tech stayed for over 5 years and still helps out if I need him.Guitar
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 9:05pm

Originally posted by doug doug wrote:

If you are doing empty apartments and going to be there with him then it is on the job training.  I am very strange when it comes to sending someone by them selves. I take quite awhile.  It is my name at their house and i want no problems. They have a cell to call me. But I guess I am probably the exception my last tech stayed for over 5 years and still helps out if I need him.Guitar

My feelings exactly. Your a$$ is ultimately on the line here

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dontlikedennis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dontlikedennis Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 9:16pm
he'll either screw up or screw you!
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Steaminpile View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 9:57pm

3 months is ridiculous

 

My first CC job I was trained for a day and a half

 

If he can't handle it on his own in a month...............he's history

A.K.A.
Andy
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 10:05pm

You asked, I told you what I would do.

My techs have all worked with me for at least that long. My callbacks are less than .25%.

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Lisa Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Lisa Smith Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 10:16pm

Good luck Andy! let us know what you learn from this experience. We are seriously considering hiring someone to take over the truck for us, but I've NEVER not cleaned in my business...just don't know how my custy's would handle it.

Take care,

Lisa

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Steaminpile View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 10:29pm

Plan on sending him to mostly apartments and commercial type stuff.

 

It'll be tough  for me sending him to residential,especially the repeat customers

 

I put the Green RX skids on the machine today........I'll give em a whirl tomorrow...........they fit perfect

 

sorry Cmaster,it just seems to me that 3 months is a LONG time.

 

you sure you're not hiring them from the yellow bus??

 

j/k

 

 

 



Edited by Steaminpile
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 10:34pm

It's the blue bus here, and no, I'm not.

I want to feel comfortable with them being in any situation, including my repeat residential customers.

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dontlikedennis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dontlikedennis Quote  Post ReplyReply Direct Link To This Post Posted: 21/May/2005 at 11:02pm
As long as it is not the short bus you'll be OK
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 22/May/2005 at 2:36am

repetition... mold him let him shadow your every move....

say it while you do it... explain why you do it that way....

it's very important to stress that it has to be done your way or he might screw things up....

I hate it when you show someone something and then they do it their way...

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Superglide Ken View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 22/May/2005 at 2:48am
Give him a bonus if he don't crash into something the first month on the job.............
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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