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excited yet worried

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1536
Printed Date: 25/February/2025 at 3:19am
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Topic: excited yet worried
Posted By: Steaminpile
Subject: excited yet worried
Date Posted: 21/May/2005 at 8:59pm

finally got myself a Technician......started training him today

he seems to be getting the hang of it quick

I'm excited to know that my biz will soon be growing to a 2 truck operation yet I'm worried he's gonna leave or screw up once I set him loose on his own

how long do you guys train an employee before setting him loose???

 

I've got a tonne of apartments to send him to once I feel comfortable with his work



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A.K.A.
Andy



Replies:
Posted By: cmaster
Date Posted: 21/May/2005 at 9:00pm
At least 3 months.


Posted By: Adwa
Date Posted: 21/May/2005 at 9:02pm
Congratulation Steaminpile....I am happy for you.  Go by your instinct and leave him alone on a small job and see how he does. Then take it from there.

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The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com - http://www.kleenkuip.com


Posted By: doug
Date Posted: 21/May/2005 at 9:03pm
If you are doing empty apartments and going to be there with him then it is on the job training.  I am very strange when it comes to sending someone by them selves. I take quite awhile.  It is my name at their house and i want no problems. They have a cell to call me. But I guess I am probably the exception my last tech stayed for over 5 years and still helps out if I need him.Guitar

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Just My opinion


Posted By: cmaster
Date Posted: 21/May/2005 at 9:05pm

Originally posted by doug doug wrote:

If you are doing empty apartments and going to be there with him then it is on the job training.  I am very strange when it comes to sending someone by them selves. I take quite awhile.  It is my name at their house and i want no problems. They have a cell to call me. But I guess I am probably the exception my last tech stayed for over 5 years and still helps out if I need him.Guitar

My feelings exactly. Your a$$ is ultimately on the line here



Posted By: dontlikedennis
Date Posted: 21/May/2005 at 9:16pm
he'll either screw up or screw you!


Posted By: Steaminpile
Date Posted: 21/May/2005 at 9:57pm

3 months is ridiculous

 

My first CC job I was trained for a day and a half

 

If he can't handle it on his own in a month...............he's history



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A.K.A.
Andy


Posted By: cmaster
Date Posted: 21/May/2005 at 10:05pm

You asked, I told you what I would do.

My techs have all worked with me for at least that long. My callbacks are less than .25%.



Posted By: Lisa Smith
Date Posted: 21/May/2005 at 10:16pm

Good luck Andy! let us know what you learn from this experience. We are seriously considering hiring someone to take over the truck for us, but I've NEVER not cleaned in my business...just don't know how my custy's would handle it.

Take care,

Lisa



Posted By: Steaminpile
Date Posted: 21/May/2005 at 10:29pm

Plan on sending him to mostly apartments and commercial type stuff.

 

It'll be tough  for me sending him to residential,especially the repeat customers

 

I put the Green RX skids on the machine today........I'll give em a whirl tomorrow...........they fit perfect

 

sorry Cmaster,it just seems to me that 3 months is a LONG time.

 

you sure you're not hiring them from the yellow bus??

 

j/k

 

 

 



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A.K.A.
Andy


Posted By: cmaster
Date Posted: 21/May/2005 at 10:34pm

It's the blue bus here, and no, I'm not.

I want to feel comfortable with them being in any situation, including my repeat residential customers.



Posted By: dontlikedennis
Date Posted: 21/May/2005 at 11:02pm
As long as it is not the short bus you'll be OK


Posted By: MR. STEAMER
Date Posted: 22/May/2005 at 2:36am

repetition... mold him let him shadow your every move....

say it while you do it... explain why you do it that way....

it's very important to stress that it has to be done your way or he might screw things up....

I hate it when you show someone something and then they do it their way...



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www.mr-steamer.com


Posted By: Superglide Ken
Date Posted: 22/May/2005 at 2:48am
Give him a bonus if he don't crash into something the first month on the job.............

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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.


Posted By: greg
Date Posted: 22/May/2005 at 7:49am
steaminpile i think a month is long enough, if he hasn't got the hang of it after that say ....see ya wouldn't want to be ya....  good luck man.

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nothing is impossable. it just hasn't been done yet.


Posted By: doug
Date Posted: 22/May/2005 at 9:24am

Originally posted by dontlikedennis dontlikedennis wrote:

As long as it is not the short bus you'll be OK

I think it is a magic bus???

Everyday I think of you

Then I get on the bus that takes me to you.Guitar



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Just My opinion


Posted By: MR. STEAMER
Date Posted: 22/May/2005 at 9:40am

I agree even 2 weeks of the same thing should be long enough..

I've seen guys be sent off after 2 weeks



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www.mr-steamer.com


Posted By: Rick/Magic
Date Posted: 23/May/2005 at 5:24pm
Do you trust him?...I do hope you did some kind of background check on him...and I do hope you let your insurance agent know of his hiring...if you give his DL number to the agent, he can at least find out about any driving record...if you do send him to any of your regular customers, it would be a good idea to follow up with a phone call to them to see what they say about him and his work...good luck, I know I have had some bad luck with techs that I've hired over the yrs...I always found that the bad ones will steal from you or try to do "side jobs"...which is just another form of stealing...and the good ones find some used equipment and become your competition and try to get some of your regular customers...at one time I had 5 trucks going...well, I was lucky to keep 3 going at any one time...now, I find that I can work alone, do less work with less overhead, and make much more money...with a lot less stress...anyway, good luck...

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25 years of cleaning carpet
and my back hurts


Posted By: Jodi
Date Posted: 25/May/2005 at 2:00am
Originally posted by Steaminpile Steaminpile wrote:

finally got myself a Technician......started training him today

he seems to be getting the hang of it quick

Where did you find him?  I have had ads in 2 papers, phoned all my suppliers, contacts, etc, advertised on the internet and placed the job with a staffing agency and still have yet to find a tech!  This sure is a tough job to staff!  I can see why everyone is so nervous about guys leaving!



Posted By: MR. STEAMER
Date Posted: 25/May/2005 at 9:39am

This is 2005 ...NO ONE wants to become a carpet cleaner...lol there are no perks and it's hard work...

at least a McDonalds you get free food



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www.mr-steamer.com


Posted By: Rick/Magic
Date Posted: 25/May/2005 at 10:31am
lol, steamer...all we can offer is free cleanings for our techs...I guess I could offer a free pair of sunglasses...stanly steamer runs 29 trucks here...20-25 on the road every day...I don't see how they keep them staffed...must be a huge turnover...

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25 years of cleaning carpet
and my back hurts


Posted By: Steaminpile
Date Posted: 25/May/2005 at 10:40am
found through newspaper ad

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A.K.A.
Andy


Posted By: MR. STEAMER
Date Posted: 25/May/2005 at 6:05pm

After a few years most bosses start to take employees for granted....

you got to treat your staff right

I've left sears, they have been calling me for weeks to come back... already the new guys that took our places have wrecked 3000 dollars worth of crap and the reservice rate has gone up...they don't show up for work, and one tech is already on the ingured list.

so they asked what will it take for me to come back

45%-55% was my answer and weekly pay

even if they accept I'm not going back....lol

when you have good guys you have to treat them right

they want to have a meeting on saturday...



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www.mr-steamer.com


Posted By: Superglide Ken
Date Posted: 25/May/2005 at 6:55pm
I used to pay my subs 65% and weekly pay. I think you are selling yourself too cheap Steamer.

Offering to pay someone 50% instead of 40% is the same as a guy that has a boot stepping on his throat. If the boot is raised and now rests on his chest, the guy feels greatful for that, so he forgets that the guy wearing the boot is still stepping on him.

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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.



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