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carpetologist ![]() The Great Hardini ![]() ![]() Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
![]() ![]() ![]() ![]() ![]() Posted: 16/February/2005 at 5:09pm |
I read a very interesting article called the last word. One that John Downey always wrote every month in the Cleanfax magazine. The February 2005 issue has been written by Ed Valentine of Cross- American an equipment manufacturer and sales organization. The excerpt that I agreed with the most was "Don't necessarily make your purchase decision based on cost because this could be the eventual road to disaster". There is a big difference between price and cost. Price is a one-time thing however cost is what you will pay for long after the sale is over. Thanks Ed, that will be my new sales pitch of the month. |
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PadMan ![]() Dr. Low Moisture ![]() http://ccsop.com Joined: 11/March/2004 Location: United States Status: Offline Points: 1032 |
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Amen Brother Ted, the price is long forgotten when it comes to service.
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Adwa ![]() Queen of the Board ![]() ![]() Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Ed's the man and God bless him.
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Cleaner1 ![]() Newbie ![]() ![]() Joined: 16/February/2005 Location: Canada Status: Offline Points: 26 |
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THE SWEETNESS OF A LOW PRICE IS LONG FORGOTTEN AFTER THE BITTERNESS OF POOR QUALITY TAKES OVER!!! |
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Cleaner1
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nightrider ![]() Marketing Master ![]() Joined: 12/March/2004 Status: Offline Points: 4666 |
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Thank you cleaner 1 , I was thinking of that quote and it just wouldn't come to me, I keep thing of the happiness of low price, bla bla bla didn't remember the rest......will have to put that on the back on my business card nightrider |
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surroundings ![]() Journeyman ![]() Joined: 27/June/2004 Location: Australia Status: Offline Points: 243 |
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If that ain't the truth.. I don't know what is... Cheers, Allen |
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John L ![]() Carpet Cleaning Guru ![]() Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Or a shorter version of cleaner1 is: "A low price is long forgotten after a poor job is done." Best,JL |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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People get what they pay for.
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Just My opinion
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John L ![]() Carpet Cleaning Guru ![]() Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Right doug, some ppl want the BEST but won't pay top dollar. What do ya do then.? lower the price or walk?
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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John: I usually to attempt to explain what I am going to do to keep them within their budget. Like traffic areas instead of moving everything. maybe just clean the areas that need attention instead of areas that can wait. Try to justify why my price is what it is and why.If everything fails I guess they had better go with Sears and have their bank account cleaned along with their carpets. I quite often ask people being from a small area just what they ended up paying the low ball room cleaning champs. I am still waiting for an answer from anyone. I guess that is answer enough.
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Just My opinion
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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actually thats a great way doug... how do you do that over the phone.. your rooms cost 60 bucks each... hell for that I'd paint them too |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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I don't do that over the phone oh Great one. Unlike you I do very little selling over the phone. That is why I offer no surprises like so many of the big guyes????
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Just My opinion
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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I know you don't thats why I asked.... I believe in -in-home... low in high out.... when will you learn doug.... Rip OFF's and UPSTEAL is what makes the world go round... I know guys that charge for grooming the carpet... and for stain removal above the cleaning...
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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I also know of this Mr. Steamer. I was simply trying to answer John L's question regarding a tough sell. It is not a perfect world.
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Just My opinion
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