Cleanfax article
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1089
Printed Date: 24/February/2025 at 9:20am
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Topic: Cleanfax article
Posted By: carpetologist
Subject: Cleanfax article
Date Posted: 16/February/2005 at 5:09pm
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I read a very interesting article called the last word. One that John Downey always wrote every month in the Cleanfax magazine. The February 2005 issue has been written by Ed Valentine of http://www.cross-american.com/index.htm - Cross- American an equipment manufacturer and sales organization. The excerpt that I agreed with the most was "Don't necessarily make your purchase decision based on cost because this could be the eventual road to disaster". There is a big difference between price and cost. Price is a one-time thing however cost is what you will pay for long after the sale is over. Thanks Ed, that will be my new sales pitch of the month. ------------- Kleen Kuip Supply Mart Inc. http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
Replies:
Posted By: PadMan
Date Posted: 16/February/2005 at 8:31pm
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Amen Brother Ted, the price is long forgotten when it comes to service. ------------- Converting HWE customer to VLM customers for 30 Years! |
Posted By: Adwa
Date Posted: 16/February/2005 at 9:28pm
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Ed's the man and God bless him. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: Cleaner1
Date Posted: 17/February/2005 at 6:45am
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THE SWEETNESS OF A LOW PRICE IS LONG FORGOTTEN AFTER THE BITTERNESS OF POOR QUALITY TAKES OVER!!! ------------- Cleaner1 |
Posted By: nightrider
Date Posted: 17/February/2005 at 1:58pm
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Thank you cleaner 1 , I was thinking of that quote and it just wouldn't come to me, I keep thing of the happiness of low price, bla bla bla didn't remember the rest......will have to put that on the back on my business card nightrider |
Posted By: surroundings
Date Posted: 18/February/2005 at 12:10am
If that ain't the truth.. I don't know what is... Cheers, Allen |
Cleaner1 wrote:Posted By: John L
Date Posted: 19/February/2005 at 11:30pm
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Or a shorter version of cleaner1 is: "A low price is long forgotten after a poor job is done." Best,JL |
Posted By: doug
Date Posted: 20/February/2005 at 7:43am
People get what they pay for. ------------- Just My opinion |
Posted By: John L
Date Posted: 20/February/2005 at 12:20pm
| Right doug, some ppl want the BEST but won't pay top dollar. What do ya do then.? lower the price or walk? |
Posted By: doug
Date Posted: 20/February/2005 at 1:19pm
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John: I usually to attempt to explain what I am going to do to keep them within their budget. Like traffic areas instead of moving everything. maybe just clean the areas that need attention instead of areas that can wait. Try to justify why my price is what it is and why.If everything fails I guess they had better go with Sears and have their bank account cleaned along with their carpets. I quite often ask people being from a small area just what they ended up paying the low ball room cleaning champs. I am still waiting for an answer from anyone. I guess that is answer enough. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 20/February/2005 at 2:14pm
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actually thats a great way doug... how do you do that over the phone.. your rooms cost 60 bucks each... hell for that I'd paint them too ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 20/February/2005 at 2:20pm
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I don't do that over the phone oh Great one. Unlike you I do very little selling over the phone. That is why I offer no surprises like so many of the big guyes???? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 20/February/2005 at 2:25pm
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I know you don't thats why I asked.... I believe in -in-home... low in high out.... when will you learn doug.... Rip OFF's and UPSTEAL is what makes the world go round... I know guys that charge for grooming the carpet... and for stain removal above the cleaning...
------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 20/February/2005 at 2:29pm
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I also know of this Mr. Steamer. I was simply trying to answer John L's question regarding a tough sell. It is not a perfect world. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 20/February/2005 at 2:31pm
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sure isn't ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 20/February/2005 at 2:37pm
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At least not in the GTA. Here we had almost reached that point. Than people from the cities realized there was still one place left in Ontario that had not chewed up and spit out. ------------- Just My opinion |