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Vacuuming? Are you kidding?

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SuperDry View Drop Down
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    Posted: 31/March/2007 at 12:56am
No offense to anyone here, but I have read a bit about a lot of you pre vacuuming when you go into a customers home. Have any of you heard of cross contamination. I got sued 2 1/2 years ago because a customer had a massive asthma attack, caused by cat dander from my vacuum. This is NOT uncommon. I have not vacuumed a home since. Every once in a while I will vacuum with the customer's vacuum, but I would never take mine into an occupied home. Imagine some of the houses we go into. People have dog piss and cat crap in their carpet and you take that into someone elses home? Are you friggen nuts? Unless you are changing the bag on every single job, you should not vacuum. This is just my own two cents, but hopefully it will prevent some of you from getting sued, like I did. BTW, we had to pay all of her medical expenses, we had to pay COIT (her choice) to go into her house and clean everything, including ducts, mattresses, walls, etc. Please think about what you are taking into peoples homes.    
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SuperDry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:01am
Another thing: Is it not the customer's responsibility to vacuum their own carpet? What, they only get their carpet vacuumed when they have it cleaned? It is their responsibility to vacuum their own carpet in their own house.
    

Edited by SuperDry - 31/March/2007 at 1:02am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:04am
I agree...but alot here might think you are a hack!...I tell them to vac and move breakables....

if it's really bad I might do a quick pre vac with the truckmount...and I charge for that
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SuperDry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:07am
I dont' care if some here think I'm a hack. Let one customer with enough balls and money take them to court for cross contamination and then we will see who the hack is. Vac with truckmount is ok, you are not spreading contaminants.
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Smile

Edited by nightrider - 17/November/2007 at 3:48pm
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SuperDry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:17am
How does a hepa filter clean the brushes on a vacuum? If you trap a lot of cat hair in your brushes and take it into a home where the person's only allergy is cat's, hypothetically speaking of course, how is that not cross contamination. I'm not saying that all people will sue, I am simply saying that if you get the right person with enough balls and money, you can lose everything.
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:21am
so I guess you don't use a portable...LOL
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SuperDry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:24am
Nope. truckmount
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:31am
Smile

Edited by nightrider - 17/November/2007 at 3:49pm
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SuperDry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:34am
UMMMMM, hello, I was sued. She can sue me for looking at her cross eyed if she wants to. Doesn't mean she will win. So that makes your reply, nonsense.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:42am
Smile

Edited by nightrider - 17/November/2007 at 3:49pm
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SuperDry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:45am
"Like I said people sue in the states because they can."

You said it, and you are contradicting yourself. I am tired of having this battle of wits with an unarmed person. Go bug someone else.
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Smile

Edited by nightrider - 17/November/2007 at 3:49pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SuperDry Quote  Post ReplyReply Direct Link To This Post Posted: 31/March/2007 at 1:48am
Do your customers get mad at you when you sneak into their laundry room and use their laundry detergent on their carpet, or do you just buy your own from the dollar store?
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