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Bad Advice x2 |
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MR. STEAMER 
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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 Topic: Bad Advice x2Posted: 08/June/2004 at 6:52pm |
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Did another one today....bin doing her for 4 years.... she does get the gard everytime though...but all I use is soap and water...and the carpet is like brand new
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splash_$$$_dash
Carpet Cleaning Specialist 
Joined: 07/April/2004 Location: Toronto Status: Offline Points: 742 |
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Posted: 07/June/2004 at 9:49pm |
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You Da Man!!!
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 07/June/2004 at 8:55pm |
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Soap and water....soap on first and then water rinse.....not the other way round..... It's all about good service...I just did a customer I've been doing for the past 5 years....last year I sent Mr. Steamer2.... she was not happy with the job...he had to go back for a reservice...and still she wasn't happy.. I cleaned it this year...and this is what she said"Steamer never send anyone but you to clean my carpets....if you can't clean them, I'll wait till they get real dirty then get hard wood....no one cleans carpet like you" I wear good service cologne and it's called SOAP and WATER
Mr. Steamer the Soap and Water Cleaner |
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Adwa
Queen of the Board 
Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Posted: 07/June/2004 at 3:50pm |
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Well Doug the one that can answer that is Steamer. In fact I remember in one of Splashes earlier posts that he said he runs into the customers house, Splashes some soap & water on the rugs, grabs the money and dashes out not caring if the customer calls him back or not. Maybe Splash had his first experience with real carpet cleaning chemicals and he expected miracles, or maybe you guys are having some effect on him and he is now getting a conscience. Either way Chemspec has offered a way out of your misery. |
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doug
King of the One Liners 
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 07/June/2004 at 3:00pm |
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I think the only product they don't have to warranty is HIDE. Because anyone using it has no honour and is not very smart. S**t know what the hell will I clean with? Soap and Water or Water and Soap. Will have to check MSDS to see which goes on
 first and it they are compatable?
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Just My opinion
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carpetologist
The Great Hardini 
Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Posted: 07/June/2004 at 11:15am |
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Jim (Chemspec) Not only are you Honorable you are also very smart.
Edited by Carpetologist |
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Jim Darling
Senior Member 
Joined: 29/January/2004 Location: Canada Status: Offline Points: 159 |
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Posted: 07/June/2004 at 9:14am |
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Splash __$__Dash, Thee one thing we have always prided ourself on is that the solutions we make do what they are supposed to do. I am sorry to hear that they did not work in this case. What I would like to suggest is that you return whatever is left over for a full refund. If the distributor doesn't want to, then make sure they call me personnally and I will make sure that it is taken care of. Sorry to hear that it didn't work.
Jim Darling |
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Jim Darling
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 06/June/2004 at 10:11am |
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You can keep them as a reminder of what not to do. In Case of Emergency, go to basement and have a refresher on what not to buy. Now you can save all that money and attempt something altogether different. You will have your own collection of things that don't work. Maybe you can sell the collection on eBay? PS Don't forget to include the instructions for telephone assistance. |
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Just My opinion
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splash_$$$_dash
Carpet Cleaning Specialist
Joined: 07/April/2004 Location: Toronto Status: Offline Points: 742 |
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Posted: 05/June/2004 at 7:41pm |
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and in fairness I never had a problem with liquid formula 77 or the upholstery pre-spray products even though I dont use them anymore I dont want to seem like i'm totally bashing CS.
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splash_$$$_dash
Carpet Cleaning Specialist
Joined: 07/April/2004 Location: Toronto Status: Offline Points: 742 |
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Posted: 05/June/2004 at 7:39pm |
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OK more info- Both of them were friends of mine, both of them called me as soon as it happened then I called Chemspec the next day for both situations. Next I was off to a company near Kipling/Queensway in Toronto to get the product they told me to buy. So in both cases I was working the stains within 48 hours of the damage. And tell you the truth I still have the powders in my basement...if you want them you can have them they been sitting there a while now :) but probably paid over $50 each. |
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doug
King of the One Liners
Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 05/June/2004 at 5:49pm |
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You know I have been reading and reading and I am confused. First of all the person can only answer the question they are being asked. You do not know for sure what the homeowner used they will not be truthful. Were you sure of the fabric , did the person on the other end of the phone know all the details? First of all I would have pitched the chair and possible the carpet depending on the amount of blood. With the wine how much went into the backing. Let be practicle you have know when to hold them and know when to fold them. The only thing for certain is death and taxes everything will not come out. Do you think
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Just My opinion
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LilNiteRidrhood
Master Carpet Cleaner
Joined: 17/March/2004 Location: Antarctica Status: Offline Points: 1257 |
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Posted: 05/June/2004 at 5:10pm |
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Soap and water LOL. And let me ask you Splash are you suure you supplied enough info? Are you expecting all stains to come out, even after you and the householder have used all your magic tricks?
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carpetologist
The Great Hardini
Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Posted: 05/June/2004 at 3:05pm |
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Next time you have a pain, ache, a spot or dilemma go to the top. Call the Carpetologist. That's why you pay the big bucks. (Only kidding). I do it for free for customers. Bad advice X2 - 2 + 1 = Carpetologist |
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splash_$$$_dash
Carpet Cleaning Specialist
Joined: 07/April/2004 Location: Toronto Status: Offline Points: 742 |
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Posted: 04/June/2004 at 10:18pm |
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Well I never did call Chemspec again after that (oops did I say that out loud?)
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