Training of Employees

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Train about cleaning first...... it's months before anyone I'm training touches the wand or the hand tool....   we learn to identify first... we learn to read the customer... we learn how to work the room as I call it...the proper and easy way of moving furniture... I ask a lot of "why did I do that"
I think it's more important to get familiar with the cleaning it self and then worry about the equipment

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
MR. STEAMER Members Profile Send Private Message Find Members Posts Add to Buddy List True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549	Post Options Post Reply Quote MR. STEAMER Report Post Thanks(0) Quote Reply Topic: Training of Employees Posted: 02/May/2004 at 11:24pm
	Train about cleaning first...... it's months before anyone I'm training touches the wand or the hand tool.... we learn to identify first... we learn to read the customer... we learn how to work the room as I call it...the proper and easy way of moving furniture... I ask a lot of "why did I do that" I think it's more important to get familiar with the cleaning it self and then worry about the equipment

Sponsored Links	Commercial Carpet Cleaning Machines Commercial Floor Cleaning Machine

doug Members Profile Send Private Message Find Members Posts Add to Buddy List King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711	Post Options Post Reply Quote doug Report Post Thanks(0) Quote Reply Posted: 02/May/2004 at 11:19pm
	Mr. Steamer: would you say the extra training is necessary with the tms. I certainly like to think the tech is familuar with the unit campared to training a tech on a portable. Just my opinion

MR. STEAMER Members Profile Send Private Message Find Members Posts Add to Buddy List True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549	Post Options Post Reply Quote MR. STEAMER Report Post Thanks(0) Quote Reply Posted: 02/May/2004 at 10:21pm
	If I'm training...it takes at least six months...and even thats not long enough for one to see everything...when I'm training a new tech it takes a lot of talking...I ask a lot of questions...I answer my own questions...I show...I teach...I inspire....I encourage...then I let you fly...it's a beautiful thing...

TomR Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 25/April/2004 Location: United States Status: Offline Points: 81	Post Options Post Reply Quote TomR Report Post Thanks(0) Quote Reply Posted: 02/May/2004 at 5:08pm
	I think a manual is an excellent idea, and if I'd ever get that far I'd make it a digital manual for a laptop in the van. In fact, if I ever had a few trucks going around, I'd make almost everything digital. We were there with the hardfloors a few years ago but my partner woulden't budge on the laptops and we coulden't agree on the manuals. Thats why I am independent now. :D

doug Members Profile Send Private Message Find Members Posts Add to Buddy List King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711	Post Options Post Reply Quote doug Report Post Thanks(0) Quote Reply Posted: 01/May/2004 at 2:38pm
	Do most of you train your own employees? How long do you train them? Who evalueates them? I am not talking Certification at this point just on the job training. Do you have a training manual? Just a few questions I thought may be of interest. Do you remember after training it is your name that is the on the end result of all your training, not the employee in the home. After all it was not the employee they called for their cleaning. Just my opnion

Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!

Training of Employees