|
Are Customers Aways Right |
Post Reply 
|
| Author | |
Superglide Ken 
Grand Potentate 
SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Are Customers Aways RightPosted: 27/July/2005 at 12:36pm |
|
It is the customers money, so if it is not illegal or amoral, give them what they want.Just keep smiling while you do it.
|
|
|
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
|
|
 |
|
| Sponsored Links | |
|
|
|
Ed Valentine
Carpet Cleaning Specialist 
Joined: 14/September/2004 Location: United States Status: Offline Points: 770 |
Post Options
Thanks(0)
Quote Reply
Posted: 27/July/2005 at 12:06pm |
|
The Customers ALWAYS RIGHT in their own minds. However, it is up to the Professional to educate them sometimes, on the different aspects of our profession. That has to be own duty and we are bound to that if we are to build a solid and reliable reputation. Now, on the other hand, there are many instances when a customer saids "Paint my house red", we may clean our ears out and shake our heads, but will at the sametime, proceed with their requests with a hugh smile on our face. Hey, it's all money in the long run. Good Fortune; Ed Valentine |
|
|
|
|
MR. STEAMER
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
Post Options
Thanks(0)
Quote Reply
Posted: 27/July/2005 at 7:21am |
|
I thought the saying was CASH IS KING! Yeah you do whatever with a smile... if it's possible |
|
|
www.mr-steamer.com
|
|
|
|
|
John L
Carpet Cleaning Guru 
Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
Post Options
Thanks(0)
Quote Reply
Posted: 27/July/2005 at 1:11am |
|
Just wondering your thoughts on customers....When i first started in this labor intense biz a friend (bizman) said always remember that "the customer is always right".... Customer not prospect or some dipwad on the phone asking obnoxious questions.... I know NR has something good to say about this......... How do you all treat your customers....They are gold to me... Whatever they say when I am in their home I pretty much will do...You all know what i'm saying................Right???????????
|
|
|
|
|
Post Reply
|
|
| Tweet |
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options
Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!