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Have you ever noticed

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Topic: Have you ever noticed
    Posted: 06/July/2005 at 5:39pm

Have ever noticed... those cheap bastard the refuse to send out their wool and oriental rugs...

they rather a guy come in and clean them on the hard wood.......

customer was pretty upset with me today because I refused to clean her rug on the hardwood...

they company before did it the last four times she said

I asked her to call them

she said they went out of business...LOL

NO WONDER

www.mr-steamer.com
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 27/June/2005 at 10:42pm
Mr. Steamer you need an answering service for the weekends?
Just My opinion
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 27/June/2005 at 5:16pm

I thought about doing that...but it makes me look hungry don't you think??

www.mr-steamer.com
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Ed Valentine View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 14/September/2004
Location: United States
Status: Offline
Points: 770
Post Options Post Options   Thanks (0) Thanks(0)   Quote Ed Valentine Quote  Post ReplyReply Direct Link To This Post Posted: 27/June/2005 at 9:50am

Steamer;

I can feel your pain. That certainly is frustrating at best when someone hangs up.

I would also suggest getting the customers phone number and calling them back. People naturally hate to "wait", even for a few seconds waiting in line at McDonalds.

Go get 'em!!!!

 

The very best and good fortune to your business;

Ed Valentine

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 27/June/2005 at 7:23am

I guess so....

But I hate to hear it ring knowing that it could be a possible job.

so I answer....

Then it's just a damn question

www.mr-steamer.com
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Steaminpile View Drop Down
Master Carpet Cleaner
Master Carpet Cleaner
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Joined: 04/February/2004
Location: Canada
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Points: 1155
Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 27/June/2005 at 12:54am

what's the big deal about answering the phone and making appointments??

 

don't have to go to work on Sunday if you don't want to

A.K.A.
Andy
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Michael View Drop Down
Carpet Cleaning Specialist
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Joined: 18/June/2005
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Points: 557
Post Options Post Options   Thanks (0) Thanks(0)   Quote Michael Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 6:09pm
Originally posted by MR. STEAMER MR. STEAMER wrote:

Nope that's all I'll ever use..... dirt spot come out with soap and water

STAINS DON'T COME OUT!

I uses to be like Steamin... with a truck full of every spot cleaner and spotter you could imagine...

BIG WASTE OF TIME! most times they don't work... or they do more damage than good...

haitian, pog ,soap , water... maybe some coffee/tea remover or brown out

anymore you're asking for trouble...



I'm with you on that one. The specialized gum removers kill me. OMS and elbow grease: goodbye gum, candy, grease spots, etc. The reason I've been looking so hard for a good green cleaner (I know you don't agree--that's cool) is that I want ONE clearly defined method for doing my job. There are exceptoins (e.g., brown out), but I like to keep it simple.

And phones, yeah . . .  it's as if people expect a phone bank or something. Maybe better hold music?
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 5:54pm
Mr. Steamer: You need an after hours answering service.  I get a few calles on weekends and late at night and very earily in the morning.  What I found is sunday calls people were usually drunk and called first thing monday to cancel?? Call them back and nobody remembers calling.
Just My opinion
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John L View Drop Down
Carpet Cleaning Guru
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Joined: 29/November/2004
Location: I'm Right Here!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 5:30pm
BOTH..... LOL ! ! ! !
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 5:28pm

I can't figure out what John is...

a cleaner or a photographer

www.mr-steamer.com
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John L View Drop Down
Carpet Cleaning Guru
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 5:24pm

I did this today on Sunday... don't matter to me:

http://tinypic.com/6f89ea.jpg cotton sofa BEFORE

http://tinypic.com/6f88qo.jpg cotton sofa AFTER

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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 5:22pm

Have you ever noticed  people call on sunday?????

does anyone answer their business line on sundays???

should one answer on sundays????

what should office hours be????

I'm sitting here and the home is ringing off the hook... I have 20 left messages...

damn it why do they call on Sundays???

now it'll take me most of moday returning all the calls and booking appointments

www.mr-steamer.com
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 2:36pm
Originally posted by Steaminpile Steaminpile wrote:

hey Steamer I was just teasin

 

most jobs I bring in 2 spotters and that's it

 

sure I have all kinds of spotters,but they collect alot of dust

I'm glad you are a part of the real world....lol The newbies will bring in every spotter and take 10 hours to do one little job.  I say yes to taking out spots if you getting paid for it. 

super size me cost more money

www.mr-steamer.com
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Steaminpile View Drop Down
Master Carpet Cleaner
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Joined: 04/February/2004
Location: Canada
Status: Offline
Points: 1155
Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 26/June/2005 at 11:53am

hey Steamer I was just teasin

 

most jobs I bring in 2 spotters and that's it

 

sure I have all kinds of spotters,but they collect alot of dust

A.K.A.
Andy
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