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when a tech breaks something |
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Ken_Is_OK ![]() Carpet Cleaning Specialist ![]() Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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What do you guys do when an employee bumps into something with a company vehicle and damages it.
make him pay parts and labour?
make him pay parts only?
make him pay nothing?
what do you think?
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FriendlyHammer ![]() Master Carpet Cleaner ![]() ![]() Joined: 08/July/2007 Location: United States Status: Offline Points: 1383 |
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In the US the employer is, by law, required to pay, unless the person is contracted for the position. However, if they volunteer to pay, that's another issue.
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Hammy ![]() Carpet Cleaning Guru ![]() ![]() Joined: 27/September/2006 Location: Canada Status: Offline Points: 10330 |
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I had techs break vacuums, windows, damage trucks etc.
I never once made them pay, they might have been let go somewhere down the road because of a number of issues. Damage might have only been a peace of the pie.
I don't believe in making someone pay for damage when the are carring out their duties.
If they are a good tech and you make them pay they might be the one firing you.
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Could somebody just clean my carpets!
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Ken_Is_OK ![]() Carpet Cleaning Specialist ![]() Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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the guy called me right away and said "I will work today for free AND pay for the repair" this was his exact words then he put it in an e-mail the next day. he's only been with me for 3 months, is part time and a good worker.
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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now the only problem is the good worker doesn't have a good boss. what else is he supose to do he is afraid of losing his job?
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Just My opinion
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Ken_Is_OK ![]() Carpet Cleaning Specialist ![]() Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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how did you come to this conclusion Dog? I didnt even say what I was going to do?
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cmaster ![]() IICRC Instigator ![]() Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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As long as they report it to me and take responsibility for the damage. I would pay for it |
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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I guess this is one of the serious threads you were talking about. I am used to seeing threads like the on the red bored where I swear some of those idiots have their wive's dress them in the morning? The fact you had to ask a question like that is enough for me. This must be a GTA thing?
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Just My opinion
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Ken_Is_OK ![]() Carpet Cleaning Specialist ![]() Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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thanks cmaster you're the most helpful bro on this site. i'm nominating you for a KK award.
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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I think everyone gave you that answer. I guess you had to read it moere than once?
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Just My opinion
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cleanex ![]() Carpet Cleaning Specialist ![]() Joined: 17/October/2004 Location: Canada Status: Offline Points: 705 |
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Doug, how deep is the snow in your region, snowing real good here right now, looks like one of those days, will be hard to keep on our schedule to day. One thing for sure no one will call to re-schedule their cleanings
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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION |
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nightrider ![]() Marketing Master ![]() Joined: 12/March/2004 Status: Offline Points: 4666 |
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I had employees break so many things it's unreal, from dishes, chairs, windows, doors, railings, toilets, sinks, water pipes, to scratched cars , furniture, ruined sofa fabrics, drapes, radios...........wow....the list goes on ...........I ALWAYS PAID, LAUGHED ABOUT IT AND WENT ON WITH MY DAY. As long as NO PERSON gets hurt...............all the rest is just JUNK.
Nightrider
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doug ![]() King of the One Liners ![]() Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Don we have got about 8" to 10" since 8 this morning schools closed can't see squat nothing moving today.
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Just My opinion
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duckcountry ![]() Master Carpet Cleaner ![]() ![]() Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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If the tech denies guilt when the evidence indicates otherwise, he's fired. If he admits to it, he's got high enough ethics for me.
As to making him pay, I remember that there are courts for judges to make those decisions and if I want to pursue it then I would allow them to decide if and how much. The tech earns his pay and gets it. These I treat as separate issues which is required by law where I come from. I see this as a law that makes sense. First you pay him, then from the money he now has I can attempt to recover my losses. |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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