How to please wet customers
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Water Damage and Fire Damage Restoration Discussion
Forum Description: Discuss anything relating to fire and water damage restoration
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=905
Printed Date: 21/December/2024 at 5:19pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: How to please wet customers
Posted By: carpetologist
Subject: How to please wet customers
Date Posted: 23/December/2004 at 7:37pm
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How to please wet customers Kleen Kuip responded to our clients request within minutes and had a fleet of Air Movers and Mobile Dessicants in place to allow Staples to re-open for business the very next day. http://www.kleenkuip.com/restoration/staples_01.htm"> http://www.kleenkuip.com/restoration/staples_02.htm"> http://www.kleenkuip.com/restoration/staples_03.htm"> http://www.kleenkuip.com/restoration/staples_04.htm"> http://www.kleenkuip.com/restoration/staples_05.htm"> http://www.kleenkuip.com/restoration/staples_06.htm"> http://www.kleenkuip.com/restoration/staples_07.htm"> http://www.kleenkuip.com/restoration/staples_08.htm"> Now that's service. Especially three days before Christmas. Kleen Kuip Supply Mart Inc. So on your next flood rent from Kleen Kuip. We have the solutions because we understand your needs. Big or small we rent them all and we'll go virtually anywhere for you our flood restoration customers.
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Replies:
Posted By: Superglide Ken
Date Posted: 28/January/2005 at 12:55am
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Get them dry has always been the way. ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: MR. STEAMER
Date Posted: 28/January/2005 at 12:35pm
Those big dryers look like they could also suck customers away ------------- www.mr-steamer.com |
Posted By: Superglide Ken
Date Posted: 28/January/2005 at 12:59pm
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They suck the money out of the customers jeans fast enough! lol ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: MR. STEAMER
Date Posted: 28/January/2005 at 1:04pm
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I could imagine what his rate is per hour...WOW ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 28/January/2005 at 2:46pm
Well if some get $500 for a tm and 150 per day for a dryer I guess he should be about 100,000.00 per day GTA rates and all. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 28/January/2005 at 2:50pm
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a whole staples dry in one day... thats some BIG COIN... I'm sure they where running at 1500 per hour... you saw those generators ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 28/January/2005 at 3:00pm
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Those were desecant du's. My spelling sucks. ------------- Just My opinion |
Posted By: terry
Date Posted: 28/January/2005 at 4:43pm
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Doug i think Steamer is right .
Looks like 3 generators and 1 dehum.Generators probaly ran the blowers. |
Posted By: Adwa
Date Posted: 28/January/2005 at 5:25pm
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What was funny Doug were the Suits running around pulling their hair out because of the money they were losing from Christmas sales. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: MR. STEAMER
Date Posted: 28/January/2005 at 5:44pm
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It's all about the money... a place like that will pay anything during xmas ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 28/January/2005 at 7:08pm
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One Hotpoint 15 pint du and one box fan probably would have done the same thing. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 28/January/2005 at 7:44pm
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The Larger they come... The Larger they cost ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 28/January/2005 at 10:55pm
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not necessarily? ------------- Just My opinion |
Posted By: Superglide Ken
Date Posted: 29/January/2005 at 3:24pm
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Think that goes,
The larger they are, The harder they fall? ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: doug
Date Posted: 29/January/2005 at 3:35pm
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Mr. Steamer: I know many who are much larger than I who come much cheaper? ------------- Just My opinion |
Posted By: nightrider
Date Posted: 29/January/2005 at 8:25pm
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I would love to tell you how I treat my wet customers............but I think this is a family forum..........although perhaps Steamer doesn't mind being on the lower spectrum of the echelon and perhaps can shed some light on this topic. Nightrider |
Posted By: LilNiteRidrhood
Date Posted: 29/January/2005 at 8:34pm
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We actually used one generator and there were two desicants running. We also used power from the generator to run the panel boxes for all the fans inside.
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Posted By: MR. STEAMER
Date Posted: 29/January/2005 at 8:43pm
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see from the man that should know.... there ya go... But we all know it COST MONEY.... so please ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 29/January/2005 at 9:41pm
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Mr. Steamer: Unfortunately you have to spend some money to make some money. ------------- Just My opinion |
Posted By: LilNiteRidrhood
Date Posted: 29/January/2005 at 11:09pm
| Lots and lots |
Posted By: MR. STEAMER
Date Posted: 29/January/2005 at 11:16pm
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you could rent ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 29/January/2005 at 11:23pm
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It costs to rent to. you have to pay to play. ------------- Just My opinion |
Posted By: Adwa
Date Posted: 29/January/2005 at 11:34pm
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Rent the equipment, pay the workers and wait for the insurance money. Who really wins in the end. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: doug
Date Posted: 29/January/2005 at 11:52pm
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The client who had the wet place. ------------- Just My opinion |
Posted By: Superglide Ken
Date Posted: 29/January/2005 at 11:56pm
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Sometimes it is better than it was before you started. ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: keben
Date Posted: 26/November/2005 at 2:16pm
I thought i was doing a good job pleasing a wet customer until her husband showed up. ------------- K & S Cleaning and Restoration Services Westbank BC |
Posted By: cmaster
Date Posted: 27/November/2005 at 2:26am
 =You  =Her husband
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Posted By: keben
Date Posted: 27/November/2005 at 1:07pm
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Her husband wasn't that great of a carpet cleaner. ------------- K & S Cleaning and Restoration Services Westbank BC |
cmaster wrote:Posted By: doug
Date Posted: 27/November/2005 at 7:34pm
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Keben that's just it. Most carpet cleaners know jack about the restoration side of the coin. all they figure is extract the water, leave it for a week and I will be back to clean it? ------------- Just My opinion |
Posted By: keben
Date Posted: 27/November/2005 at 8:22pm
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They may have a few fans and dehumidifiers but they usually don't take readings or moniture the job,just let the fans or dehumidifiers run for 2 or 3 days then come and pick up their equipment.And then they think they did a good job. ------------- K & S Cleaning and Restoration Services Westbank BC |
Posted By: MichaelD
Date Posted: 08/December/2005 at 8:55am
| An insurance broker I know has told me that if I were to get set up for flood restoration, he would give me all the flood restoration business town ( He's the biggest broker in our town). The problem is I'm totally new to this side of the business. Can anyone break down flood restoration for me? What are the steps from getting a call to going home? It sounds like it could be a lucrative side to carpet cleaning. Thanks in advance for your serious answers. |
Posted By: MichaelD
Date Posted: 08/December/2005 at 8:57am
| I meant to say that any floods in town that are handled by my broker friend would be referred to me for restoration and cleaning. |
Posted By: nightrider
Date Posted: 08/December/2005 at 9:02am
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Your broker must be part of the Liberal Party, just another scandal waiting to happen.............. Nightrider |
Posted By: doug
Date Posted: 08/December/2005 at 9:04am
That relationship will be short lived? Water Damage is not a side of carpet cleaning. Attend a couple of WDR ASD and AMRT cources then either buy several thousand dollars worth of equipment or find a good rental company than increase you insurance. any questions? ------------- Just My opinion |
Posted By: Advantage
Date Posted: 08/December/2005 at 11:21am
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I took the WDR class when I was pretty new to the buisiness just to know how to keep from getting sued. MOLD BAD. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: MichaelD
Date Posted: 08/December/2005 at 4:56pm
| What do WDR, ASD and AMRD stand for? |
Posted By: doug
Date Posted: 08/December/2005 at 9:03pm
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Water Damage Restoration Tech Applied Structural Drying Tech Applied Microbial Remediation Tech ------------- Just My opinion |
Posted By: cmaster
Date Posted: 09/December/2005 at 12:13am
You'll need at least $10,000 in equipment to start as well
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Posted By: keben
Date Posted: 09/December/2005 at 2:30am
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------------- K & S Cleaning and Restoration Services Westbank BC |
Posted By: doug
Date Posted: 20/December/2005 at 10:17pm
A GE box fan and a 15 pint du from Wal Mart. Be just like the big guns? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 21/December/2005 at 12:19am
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Your secret is out, Doug
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Posted By: STEAMPRO
Date Posted: 16/October/2007 at 9:47am
 ------------- NEW BUSINESS IN TEXAS |
Posted By: Ken_Is_OK
Date Posted: 26/July/2009 at 6:59pm
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OK NOW that this is long over.
How long did it take you guys to get paid on that job?
AND does KK still have all that equipment today?
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Posted By: kansascity
Date Posted: 25/May/2010 at 12:46pm
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you should take care about the quality of your product first to draw the customers attraction...a mutual communication can help you to please your customer.
------------- http://guaranteedkc.com - carpet cleaning Kansas City |
Posted By: sgordon
Date Posted: 27/May/2010 at 10:29pm
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I like it! So how much do you have invested in equipment? ------------- Carpet Repair From Coast to Coast. If you need a carpet repair expert or you are a carpet repair expert, call me! http://www.creativecarpetrepair.com - http://www.creativecarpetrepair.com |
Posted By: Mold Test
Date Posted: 28/February/2011 at 2:50pm
| It's great you got there so fast! If your client is concerned about the potential for mold growth, I would recommend them to have a mold test/ mold inspection performed. |
Posted By: Lars
Date Posted: 15/May/2012 at 11:35pm
| Water damage restoration has been great for our business. |