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Stronger odor after neutalizer

Printed From: Carpet & Floor Cleaning Industry Discussion
Category: Carpet Cleaners Discussion
Forum Name: Urine Stains and General Spot Removal
Forum Description: Having trouble getting that spot out? Problems with urine?
Printed Date: 06/May/2021 at 8:16pm
Software Version: Web Wiz Forums 12.01 -

Topic: Stronger odor after neutalizer
Posted By: W68
Subject: Stronger odor after neutalizer
Date Posted: 02/August/2020 at 1:13pm

Has anyone ever experienced having a very strong  urine/chlorine-like smell coming from their carpets after a professional cleaning with neutralizer?   There was no noticable odor before, but after having neutralizer applied, the whole house smells like chlorine and urine.

Does anyone have suggestions on how to fix this?

Thanks in advance for any help.

Posted By: Billy Barty
Date Posted: 06/August/2020 at 5:02pm
Any problems with pets urinating on the carpet?

A cleaning (with the heat and moisture) could have activated a pre-existing issue from pets previously urinating on the carpet.

Also what kind of neutralizer product did the cleaners use?

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