What would you do????
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=775
Printed Date: 23/February/2025 at 5:03pm
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Topic: What would you do????
Posted By: MR. STEAMER
Subject: What would you do????
Date Posted: 17/November/2004 at 4:32pm
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Just Last week... pulled up to a big house in the GTA... I was there to clean 5 areas in the basement...ok np from the truck to the end of the basment it was over 300 ft.... the basement had white carpet...with signs of browning why was the carpet browning?? there was a swimming pool in the basement... You could feel the humidity... I advised the customer that I couldn't clean the carpet... the customer advised me that it had been done two times before... what whould you do??? I didn't clean it.... I was just wondering if anyone would have... ------------- www.mr-steamer.com |
Replies:
Posted By: PadMan
Date Posted: 17/November/2004 at 4:38pm
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I can tell you but you won't like it...
Use blowers to get it DRY
Then
OP it with Clean-N-Vac WHAMM YES END OF STORY! ------------- Converting HWE customer to VLM customers for 30 Years! |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 4:41pm
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I Did think of Team OP..... but if I called them and offered them the job...they might think it was a set-up...lol ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 17/November/2004 at 5:03pm
Mr. Steamer: There is never a shortage of armchair quarterbacks. Regardless of how you clean it the clorene from the pool is going to create a chemical change in the carpet appearance mabye not right away, but it will happen. OP or not. An acid rinse may have removed the browning it but it will return. ------------- Just My opinion |
Posted By: Steaminpile
Date Posted: 17/November/2004 at 7:18pm
| I woulda cleaned it got the cheque and went to the next job. |
Posted By: PadMan
Date Posted: 17/November/2004 at 7:22pm
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That pile sure is steamin! ------------- Converting HWE customer to VLM customers for 30 Years! |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 9:52pm
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These are things I think about anytime I take a job on... I will never clean something I know may cause me pain ------------- www.mr-steamer.com |
Steaminpile wrote:Posted By: doug
Date Posted: 17/November/2004 at 9:58pm
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Mr. Steamer: Good game plan. keeps one out of trouble. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 10:16pm
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I guess when you sub... you can't hide... the big named guy will just deduct it right off your invoice... It would kill me to pay 5 grand to give someone new carpet ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 17/November/2004 at 10:43pm
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Mr. Steamer: I think it would take care of many cleaners to have to replace a carpet like that. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 10:45pm
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So why are there so many hacks in town??? ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 17/November/2004 at 10:49pm
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Mr. Steamer: We have companies that come here and clean and when someone tries to call the number on the invoice it is no longer in service. Some companies can only contact the potential victum, The victum cannot contact them. ------------- Just My opinion |
Posted By: Adwa
Date Posted: 17/November/2004 at 10:54pm
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Doug you have seen a lot come and go. With companies like that how long do you think they would stay in business with no customers calling them back? ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: doug
Date Posted: 17/November/2004 at 10:58pm
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ADWA: These companies operate by phone only and I mean callout only. Maybe that is their way of ding business in small areas. The terorist method. Get in make the kill and get out before you get caught. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 11:00pm
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Bin Laddins of Carpet cleaning....lol ------------- www.mr-steamer.com |
Posted By: Adwa
Date Posted: 17/November/2004 at 11:01pm
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Well then the blame would be on the customer for not looking into the company that she lets freely into there home. Doug that could be a dangerous situation. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 11:04pm
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Price Adwa... there are some cheap people out there... I've heard some horror stories... Techs asking for money up front... being abusive in the home.. even punching a hole in the wall ------------- www.mr-steamer.com |
Posted By: Adwa
Date Posted: 17/November/2004 at 11:08pm
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Steamer I can believe that, but have you hear anybody doing something about it. Like calling the police. Maybe you should start a side business called Carpet Police Investigator ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: doug
Date Posted: 17/November/2004 at 11:14pm
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ADWA: We get calls from people asking if we are the company that is coming to clean their livingroom. They don't even know who they hired all they know is it is cheap. ------------- Just My opinion |
Posted By: Adwa
Date Posted: 17/November/2004 at 11:17pm
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Doug I guess there is an unwritten law that it is ok to let any carpet cleaner in your home without checking them out. Sure wouldn't be me. I would call Steamer and I would make sure my dresser drawers were in order too. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: MR. STEAMER
Date Posted: 17/November/2004 at 11:22pm
------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 17/November/2004 at 11:29pm
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S**t: I just got a spam warning too many posts in to short a time?? has this ever happened to anyone else? ------------- Just My opinion |
Posted By: Adwa
Date Posted: 17/November/2004 at 11:29pm
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I know that Steamer I was just remembering a post long way back. I think it was about if you found money in their couch would you tell your customer. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: doug
Date Posted: 18/November/2004 at 8:17am
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ADWA: That is always a tender spot for the Great One. I refrain from diging up bones. ------------- Just My opinion |
Posted By: diva
Date Posted: 18/November/2004 at 12:07pm
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WE WOULD LOVE THE CHALLENGE... if you still have G-money's number give us a call we have some questions! DIVA ------------- THE DIVA |
Posted By: PadMan
Date Posted: 18/November/2004 at 6:55pm
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Go get em girl!
Keep me informed.. ------------- Converting HWE customer to VLM customers for 30 Years! |