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Carpet Cleaning Damage

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=6742
Printed Date: 22/February/2025 at 10:25am
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com


Topic: Carpet Cleaning Damage
Posted By: tduggan
Subject: Carpet Cleaning Damage
Date Posted: 05/September/2010 at 5:55pm

  • I have an inquiry with regard's to the cleaning of carpets.
    When using a carpet cleaner for general use, with normal amount's of water
    would it be a normal occurance for the water to soak through the carpet onto
    the sub boards causing so much damage as to needing to replace the sub boards.
    Logically speaking I would assume not, especially if the carpet dried within
    a short period of time.
    Can you please advise on whether this would be something that can easily
    happen?

    Please let me know your thoughts.
    Thank you so much.




  • Replies:
    Posted By: duckcountry
    Date Posted: 05/September/2010 at 9:19pm
    Did this actually happen to you?
    Who was doing the cleaning?
    What equipment was used?
    If the carpet was dry in a short period of time, if you could stand it in stocking feet and not get wet, it wasn't the carpet cleaning that produced the end condition.


    -------------
    Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?


    Posted By: tduggan
    Date Posted: 05/September/2010 at 11:20pm
    I used a rug doctor rental.
    My reason for asking is because my landlord is refusing my damage deposit return and claiming I ruined her carpets and sub boards.
    I don't believe I did, and the carpets were dry within a day.
    This even suprised me because it's a very damp apartment.


    Posted By: duckcountry
    Date Posted: 06/September/2010 at 12:03pm
    Contact a lawyer who would contact an IICRC Professional to assess the damage and gather photographic evidence.  Sue big, get your legal fees paid for by her as well.

    Sometimes all it takes is a letter from a lawyer to shake the money from her grabbing hands.



    -------------
    Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?


    Posted By: doug
    Date Posted: 07/September/2010 at 4:06pm
    The damage is done the only way to determine if you did the damage is to try and determine how much of the damage was pre-existing.  If it was dry in a day how did they determine the subfloor was damaged??

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    Just My opinion


    Posted By: Ed_CH
    Date Posted: 16/September/2010 at 8:39pm
    I found a free resource you can use to understand more about carpets. Its the http://www.carpet-rug.org/carpet-and-rug-industry/research-and-resources/helpful-links.cfm - Carpet Cleaning Institute .

    Good Luck. 


    Posted By: Grutzy
    Date Posted: 17/September/2010 at 6:43am
    Sounds like you tried to save a penny and took a bath. Next time, hire a good professional and don't opt for the use of a rental toy. You probably caused mold growth as well.


    Posted By: doug
    Date Posted: 17/September/2010 at 9:23pm
    Originally posted by Ed_CH Ed_CH wrote:

    I found a free resource you can use to understand more about carpets. Its the http://www.carpet-rug.org/carpet-and-rug-industry/research-and-resources/helpful-links.cfm - Carpet Cleaning Institute .

    Good Luck. 
    Hysterical
    Amazing??

    -------------
    Just My opinion


    Posted By: John L
    Date Posted: 17/September/2010 at 11:08pm
    A great testimonial to add to the rug docs TV commercials.
    300million-400million a year it wont hurt them much. Wacko


    Posted By: Adams Carpet Care
    Date Posted: 20/September/2010 at 11:11am
    If you're in Ontario I am pretty sure it is illegal for a landlord to request/take a security/damage deposit. My brother is a landlord and is the one who told me this.
     


    Posted By: westcovina
    Date Posted: 20/January/2011 at 6:51pm
    The answer is no. Especially if the cleaner knows what he is doing.

    -------------
    http://www.example.com - http://www.carpet-cleaning-pasadena-ca.com/


    Posted By: CDRX
    Date Posted: 25/April/2011 at 7:20pm
    That should never happen with proper cleaning today.  Maybe 30-40 years ago when they soaked down the carpets and left them soggy for days.




    http://www.carpetcleaningkirkland.blogspot.com - carpet cleaning kirkland
    http://www.carpetcleaningbothell.blogspot.com - carpet cleaning bothell


    -------------
    http://www.completecarpetcare.com - carpet cleaning bellevue
    http://www.completecarpetcare.com/organic_steam_cleaning.html - carpet cleaning redmond


    Posted By: XtremeClean
    Date Posted: 04/May/2011 at 3:16am
    Originally posted by tduggan tduggan wrote:

    I used a rug doctor rental.


    'Nuff said.


    -------------
    http://www.xtremecleanpg.com - Xtreme Clean - Carpet and Furniture Cleaning

    250-563-9585

    "Picky, picky, picky. That's how we like our customers!"


    Posted By: Steaminpile
    Date Posted: 11/May/2011 at 3:27pm
    i have troubles seeing someone getting it THAT wet,,,,rug doc or not


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    A.K.A.
    Andy


    Posted By: XtremeClean
    Date Posted: 16/May/2011 at 3:19pm
    I just cleaned the carpets in a rental unit where the renters used some kind of portable on them (probably Rug Dr, lots of places rent them here).  There were these big areas where the carpet was lighter colored. I figured it had left areas of soap residue and that it might rinse out.  Not happening.  Carpet looked about the same when I was finished.  Seems to me the porty must have done a crappy job of mixing the soap and ended up spewing out concentrated solution on certain areas.  Kind of like pouring the soap on your clothes before the washer fills up with water.  You get bleach marks.  Needless to say, the owner was none to happy and will demand that her renters don't use rental portys.  Nothing but trouble.


    -------------
    http://www.xtremecleanpg.com - Xtreme Clean - Carpet and Furniture Cleaning

    250-563-9585

    "Picky, picky, picky. That's how we like our customers!"


    Posted By: sekagreyt22
    Date Posted: 10/August/2011 at 9:33am
    As much as possible, use the mildest cleaning products available in the market on your carpet. Use only harsher ones with stubborn stains and certain spillages. Mild carpet shampoos are still always the best solution.




    Posted By: doug
    Date Posted: 11/August/2011 at 8:51am

    It would appear to me from reading these two posts the neither of you know squat about carpet cleaning other than what you read on the instruction sheet that came with either your machine or the chemical jug.Guitar



    -------------
    Just My opinion


    Posted By: XtremeClean
    Date Posted: 13/September/2011 at 4:34am
    I must not have made that clear.  I was using my TM on a berber with an enzyme and degreaser pre-spray.  The landlord called me after her renter used a rental porty on the carpets.  Beats me why the color was faded when I arrived, but cleaning it professionally didn't help, so it wasn't soap residue.  Assuming the landlord isn't making up the fact that the carpets were fine before the renters tried cleaning them, I'm just taking a stab in the dark figuring the concentration of the soap in the porty her renters used might be what wrecked the color in the carpet.  But then I've never tried cleaning carpets with a Rug Doctor myself.  Just heard the horror stories.  I'm sure we've all been called in many times after someone tried a rental porty.


    -------------
    http://www.xtremecleanpg.com - Xtreme Clean - Carpet and Furniture Cleaning

    250-563-9585

    "Picky, picky, picky. That's how we like our customers!"


    Posted By: DarthGhost
    Date Posted: 13/September/2011 at 6:46pm

    If the carpet is wool, the wrong chemical used can change its colour easily. I would say the tenant used the wrong soap/chemical on the carpet.. 


    Posted By: John L
    Date Posted: 14/September/2011 at 8:51pm
    Probably used TIDE! LOL Stern Smile


    Posted By: John L
    Date Posted: 15/September/2011 at 2:44pm
    Originally posted by sekagreyt22 sekagreyt22 wrote:

    As much as possible, use the mildest cleaning products available in the market on your carpet.
     
    True... Why would you use a high pH on a lightly soiled carpet? You wouldn't.
    Did you get your deposit back?


    Posted By: lvcarpetcleaning
    Date Posted: 05/October/2011 at 9:34am
    It happens sometimes that there is a prior damage to the floor boards, but the people who rent the apartment are not warae of it. Can you try and contact the people who lived there before you moved in and ask them about the condition of the carpets and floors. It would help you a lot. 


    Posted By: Sadat123
    Date Posted: 06/October/2011 at 8:15am
    I've been experimenting with different carpet cleaning chemicals,I found a combo that works well for me. But can I use ONR in an extractor? 


    Posted By: dmreed4311
    Date Posted: 09/October/2011 at 12:44pm
    Originally posted by Steaminpile Steaminpile wrote:

    i have troubles seeing someone getting it THAT wet,,,,rug doc or not
    I agree, I once had an idiot tech clean a carpet with the drain valve wide open, the carpet was wet 24 hours later but when i pulled the carpet back the floor was dry as a bone.

    -------------
    http://www.carpetdoctorinc.com/blog/carpet-care/carpet-cleaning-in-brandon-fl - Carpet cleaning brandon Fl
    Carpet Doctor inc.
    10903 Brucehaven Dr.
    Riverview Fl 33578
    813-988-7946



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