Hi Everyone,
Im new to this forum and in actual fact this is the first time I have been apart of a forum. I have noticed that there are alot of people on this forum which have heaps of knowledge and expeience about Carpet cleaning. Therefore I wanted to take advantage of this opportunity and kindly pick at your brains to get some advice.
I want to start up my own carpet & upholstery cleaning business within the next month or two. But I want to do it the proper and proffessional way, by walking away keeping the customer happy. I have about 4-5 months of experience cleaning carpets, upholstery and ducts but the person I used to work for had no idea about customer satisfaction nor did he know much about what chemicals should be used on what carpets or upholsteries. I DONT WANT TO RUN A BUSINESS THAT WAY, ITS NOT RIGHT.
Now in saying all this I have the following problems I need guidance and advice on. So please help.
1. Business name: I have a couple of ideas but not sure what would appeal to customers. Some examples are: Dry one, Dry Top, My rugs, King Clean, Carpet Zone, Rug Dry, My Carpet, Carpet Dry etc. Any other ideas?
2. Cleaning Course: I know how to Carpet Clean but want more information and training in spot cleaning, stain removal and want to get a better idea of the cleaning chemicals that are out there and want to know what chemical to use on what job. Jena Dyco which is a course provider in Carpet Cleaing wants $4000 for their cleaning courses. But I cant afford this and I cant get a govt funding for the course either. Does anyone know of any other courses which is a bit cheaper or even an online course would be useful as well.
3. Advertising/Leads: I am getting a friend helping me out creating a web site but Im not sure how I should advertise my business and who I should advertise with. I guess Im abit scared investing all this money on starting this business up and not getting enough jobs or leads. Not to mention that I just recently got married therefore I have to be very careful of how I spend my money. Any suggestions on how and who I should use??
4. Equipment and chemicals: The other problem I have is deciding which carpet and upholstery machine I should purchase and who I should purchase my chemicals from. I want my business to be all about quality and customer satisfaction. I hate some of the people who are in the cleaning business and ripping customers off.
So please help me on starting up my own business as its something Im eally excited about doing :).
Thanks
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