Office Buildings
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=5617
Printed Date: 22/November/2024 at 3:10pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: Office Buildings
Posted By: luvsnow
Subject: Office Buildings
Date Posted: 02/February/2009 at 11:59pm
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I'm hoping someone maybe knows the answer to this. I've tried finding the answer myself but never seem to get a straight answer. We have a lot of office buildings around here with carpets and upholstery. By office building I mean a building that is rented out by a management company to various tenants such as doctors, dentists, lawyers, accountants, financial planners etc. My question is if these people in the office building want to get their carpets or upholstery cleaned, are they free to choose whatever cleaner they want? Or does the property management company have a contract with a cleaner that the tenants must use if they want carpet or upholstery cleaning? |
Replies:
Posted By: cmaster
Date Posted: 03/February/2009 at 12:58am
That would depend on their lease agreement. They can be structured either way ------------- 
The STD Meter |
Posted By: luvsnow
Date Posted: 03/February/2009 at 8:54am
| Thanks, cmaster. I kind of figured it could be either way because I keep getting different answers. |
Posted By: John L
Date Posted: 03/February/2009 at 12:39pm
Alot of times it depends who's PAYING FOR THE CLEANING..!!
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Posted By: duckcountry
Date Posted: 03/February/2009 at 1:31pm
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... and if the janitorial service they use for nightly cleaning will clean carpet cheap
------------- Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity? |
Posted By: cleanex
Date Posted: 03/February/2009 at 2:11pm
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Most often carpet cleaning is not included in the lease agreement. Don't buy into the fact that the Janitorial company will do it cheap, if they think no one else is looking for the work they will soak the tennent and the carpet. Does not hurt to approach the Property Manager as the tennent may well ask the manager as to who they use for carpet cleaning. A good opportunity to market your services ------------- DON ELDRED YOU CAN "STAND" ON OUR REPUTATION |
Posted By: duckcountry
Date Posted: 03/February/2009 at 2:49pm
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The higher price of the janitorial service may be viewed as cheap if the tenant or landlord doesn't do comparison shopping and listens only to the janitorial service. Just saying it is the janitorial service that has one leg in the door already and is a trusted cleaning service, how are you going up against that? They do not need to prove themselves. You are an unknown walking through the door. What do you sell them on? The janitorial service is not fair game to attack. So what do you tell the tenant that makes him/her willing to perceive value in your offering? ------------- Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity? |
Posted By: doug
Date Posted: 03/February/2009 at 3:04pm
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Pick me!! Pick me!! Good time for a demo. Show them just what they are now getting and what is available to them? ------------- Just My opinion |
Posted By: cleanex
Date Posted: 03/February/2009 at 4:53pm
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I am not sure about the Janitorial industry in your part of the world, but where I operate the janitorial services don't even vacuum the carpet let alone know very much about cleaning the carpets. Yes they are there every night and have a foot up on us, but there are lots of Corporations concerned about the appearance of their offices and want proper care for their flooring investment. We do not sell carpet cleaning, we sell investment protection, increasing the life of their flooring investment. Why do you think carpet mills do not want bonnet cleaning or that type of cleaning done on their products. Blame Janitorial services, they are mostly to blame for using typical hard surface cleaning techniques on carpets and causing the Mills all kinds of headaches. The opportunity is out there, just a case of being in the right place at the right time.
Janitorial services look at carpet cleaning as an opportunity to make extra money nothing to do with cleanliness.
Just picked up a nice account, 26,000 sg ft. Janitorial did a post construction cleaning of carpets, they turned white [should be brown] they had no idea what to do to correct the situation, had never encountered this before [according to them] We had called on the account prior to this to introduce ourshelves, so they called us in to look at the problem, we did a test clean, turned out perfect.
Net result we now have a monthly contract with them.
Most Janitorial contractors do not know diddly about carpet care. Have low end equipment, constant staffing problems, minimum wage employees etc etc ------------- DON ELDRED YOU CAN "STAND" ON OUR REPUTATION |
Posted By: luvsnow
Date Posted: 03/February/2009 at 7:54pm
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Some good points were made in this thread. For the past few weeks I've been calling and knocking on doors trying to get my foot in the door to get some commercial work. If I couldn't speak with whoever was in charge, I mailed them a flier, personal letter, and business card. One thing I emphasized in the letter is that my company is not a janitorial service. We only specialize in carpet and upholstery cleaning. Then I went on to explain why this is a benefit and why they should choose me over the janitorial service for their carpet/upholstery cleaning. I'm sure I will encounter a lot of people who will still take the janitorial service over me, simply because of convenience and price. I'm hoping the janitorial service messes something up or does an unsatisfactory job and that the customer remembers me and gives me a call. Then I can really show why they need someone other than a janitorial service to clean their carpets and upholstery. I had a guy call for a quote to get some apartments cleaned. He kept trying to haggle me lower on my price, but my price was in line with all the other local carpet cleaners in terms of what they charge for a vacated apartment. I explained to him he was already quoted at my discount rate. I'm not going to do work for nothing, so I stuck to my prices and he never called me back to book an appointment. Two weeks later I get a call from him asking if I can go clean the apartments. Apparently he used a janitorial service because they low balled me. Unfortunately for him they made the carpets they cleaned worse. Once I got there it was obvious they never vacuumed before they cleaned the carpets. To top it off he says it took days for the carpets to dry and I could tell they were moving the wand too fast because most of the chemicals were left in the carpet. I guess after this he realized he should stick to a company that cleans carpets everyday. I now have this guys business for all of his apartments. |
Posted By: John L
Date Posted: 03/February/2009 at 9:48pm
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Good going Men..                 |
Posted By: cleanex
Date Posted: 03/February/2009 at 10:27pm
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My point exactly, most Janitorial companies may do carpet cleaning but they have no clue when it comes to REAL carpet cleaning. All they do is give our industry a abd name. ------------- DON ELDRED YOU CAN "STAND" ON OUR REPUTATION |
Posted By: John L
Date Posted: 03/February/2009 at 10:46pm
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Don.. Will you encap that 26k or HWE or OP..
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Posted By: duckcountry
Date Posted: 04/February/2009 at 1:20am
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Don, I don't disagree that the customer is better off with us cleaning their carpets. But I do want to make it clear that the customer makes up his or her mind based on bottom line and convenience usually, not on what is best. I emphasize USUALLY.
------------- Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity? |
Posted By: cleanex
Date Posted: 04/February/2009 at 9:25am
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We will clean it with all methods. The smaller offices tend to go with the lowest price or the convience of just letting the Janitorial company clean the carpets. Nothing wrong with hocking up with small Janitorial Companies and do their carpet cleaning for them, we have several that we do the carpets for. ------------- DON ELDRED YOU CAN "STAND" ON OUR REPUTATION |
Posted By: Huber
Date Posted: 21/November/2019 at 11:11pm
| Going back to the original question, I feel like if you are looking for better clients, it is a better bet to go after property management companies than individual tenants. That way you'll typically get more work from the relationship (i.e. cleaning contracts for all their tenants) and they are typically more informed about what they're looking for and understand the value of quality. But this is definitely a generalization -- a lot depends on the size of the tenant business, terms of lease, etc. |