Solutions Management
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Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=5488
Printed Date: 24/February/2025 at 12:40am
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Topic: Solutions Management
Posted By: duckcountry
Subject: Solutions Management
Date Posted: 27/November/2008 at 12:37am
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I was wondering if anyone else does jobs for this company out of New York? The reason I ask is my last payment sat on the desk of the receptionist until I called 45 days after invoicing and it has been over 60 days this time with them claiming they never received the invoice. I'm considering making them a Pay In Advance for the next job since the profit is too low to be playing the roll of an interest free banker for them as well. It should send them packing. Just a side note: they had me drop the rate this last time as well so if I put one and one together I see a collection agency for them on the horizon in the not too distant future. I do a couple of Kay's Jewelers for them here in Oregon. ------------- Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity? |
Replies:
Posted By: John L
Date Posted: 27/November/2008 at 12:39pm
No but i did Enterprise rent-a-car and emailed them the invoice.. 2wks later he said he never got it..  Took a month to get $100.. No more for me.. Good luck getting your pay duck..
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Posted By: duckcountry
Date Posted: 27/November/2008 at 3:36pm
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Businesses see us as janitorial. We are not a necessary service like lights and water. In tough times for any business the maintenance end is the last one paid because they know another cleaner is out there to take their place. Enterprise has laid off 1000 people this month including most of their technical staff. They have terminated relationships with many of their services due to tight times. I have heard their oracle databases are acting up and no one is there to fix them. They can't get rid of their old cars and the ones that do sell are at prices so low there is no profit to speak of. On all ends of their business including the fact that they already laid out all of the money for the 2009 cars and have received only a fraction of them so far from the Big Three Beggars means they are potentially going to be using old cars. They do not have good relations with Toyota so they have few choices now. They have pressuring their employees into contacted their representatives in Washington for a bailout of the US automakers. Their purchase of Vanguard this year added Alamo and National to the mix. Both of these have specials arrangements with GM and others whereby the cars are on leases. All one way rentals are automatically replaced by the auto makers on brand new leases. If the Big Three are dried up on cash that business model no longer works. They are known for being late on refunds or challenging them and never let the public get through to those who are in charge. They find every way possible to overcharge the customer and many times give a customer a mid sized car (according to their definition of car classes that would be an intermediate) and tell them it is the full sized car requested. Remember theirs is primarily an USED car short term leasing business and you know how highly used car salesmen are thought of. Pretty pathetic group. Good thing you got out. ------------- Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity? |
Posted By: Soil Lint Green
Date Posted: 27/November/2008 at 3:44pm
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When I worked in credit years ago I was a member of the CMA (Credit Manager's Association) which shared information of accounts within the same industry. We could share Account Receivable Agings of accounts over 30 days. It could possibly stop customers from burning bridges with one company just to take advantage of another. If you sell to commercial accounts on anything but a COD basis it might be worth the extra effort of sharing info on the slow pays. ------------- It's ORY GUN, not OR A GONE. Learn to talk. |
Posted By: Superglide Ken
Date Posted: 27/November/2008 at 4:07pm
Things are getting tough all over. Many of our distributor accounts that have had 30 day charge accounts with us for years are now taking more than 30 days to pay. Things are slowing down all over.  ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: Soil Lint Green
Date Posted: 28/November/2008 at 3:15am
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Increasing prices allows for the interest on this short term loan and the risk you need to take in regards to ever being paid. Doesn't pay to offer 2%10n30 as they will take the 2% discount no matter how late they pay and ignore the late charges. The way it see it, better to let bad business walk then to show gratitude for the bone they throw. But that is just me. ------------- It's ORY GUN, not OR A GONE. Learn to talk. |
Posted By: duckcountry
Date Posted: 30/November/2008 at 2:53am
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I finally got the check and I know they will be contacting me in a week or two for another cleaning. This time the answer is no sale due to slow pay.
------------- Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity? |