I would contact; Rick Lord at 770-598-7463.  He used to run a drymaster as well. Perhaps he can give you some insight.

 

Ed Valentine

cross-american

 

I use Chemspec's stuff.. No foam..

 

 Good call John, I had that happen once to me

 

Can't figure out what your problem is either (as long as I have been doing this). Other than the fact that the cleaning agent pre-spray --has to be--too darn foamy.  Have you put the anti-foam in your solution tank so as to kill the foam collected inside your hoses before entering into your recovery tank?

 

If one thinks about this, you certainly have--more than enough---vacuum extraction performance. And, you certainly have enough room inside the vacuum tank. And, your vacuum stack pipe is protected by a  float (does not respond to foam; only water btw) and surrounded by a protective flange. Therefore, it appears to me through my experience, that it is a simple adjustment of what it is you are using or how you are using it.

 

It is true that a lower performance system will be less likely to "vacuum in foam" than a he system ever will. However, there's that word again: "Foam".

 

Hope this helps;

Ed Valentine

cross-american corp.

 

 

 

I honestly can not rememebr "WHEN" we have ever had to send a motor replacement to anyone, period. And I'm not kidding either. However, to answer your question, one year warranties exist on all equipment under normal operating use.

 

Ofcourse, this does not cover the following:    Product in a house thats burning down; Dropped off the back end of a truck while crusing down the highway; Product that is stolden or repossed by ones bank or lease Company; Product smashed via a forklift;....................I'll think of several others that a few Operators have asked about over the past 30 years. (not kidding either, just ask Ted!)

 

Seriously tho, I can't imagine how any water could "leak into" the vacuums or vacuum exhausts the way it is designed and engineered. has to be foam, period.

 

 

I would perhaps check and see if the "leak" is coming from where the stack pipe goes into and through the recovery tank. Perhaps you untwisted it (??). Another area to check "may be" (??) where the dolly handle is attached to the solution tank by 4 bolts with washers. Did you install those snugly enough?

 

These are guesses at this point however, I can assure you that there is not something "seriously wrong" with that system. Most things are pretty easy once they are discovered.

 

Ed Valentine

I thought it my duty to "up-date" everyone who had read the posts of complaints above since it would not be proper to just leave a situation without a great conclusion of sorts. (leaves the wrong impression IMHO)

 

Anyways, i had a great conversation with Barry approx 3 weeks ago and he solved his problem with his operation of the machine.

 

Just wanted everyone to know that Barrys problem was "foaming" of recovered cleaning agents (pre-spray, etc....) residues, as he had told me.

 

Once he added a defoamer system, it was working like a charm and not blowing out water (foam) the vacuum motor exhaust.

 

We had even sent him our newer Air-Flow vacuum lid (that was not needed btw) for his use at N/C.

 

Anyways, Problem Solved!!!!

 

Thanks to everyone!

Ed Valentine

 

I have responded in length to your "private" e-mail just prior to this writing regarding your situation. Personally, I am alittle taken aback, sir. Since you have made your situation public (which is fine with me now, than why don't I make my response public as well. Because I do not think it is fair for these situations to always be "one-sided" while the manufacturer has to stand back and take the blows). And, you know that you have stated to me in prior e-mails that I have at hand, that "you like the machine, but............................." (the foam).

 

Hummm.

 

Here was my response:

________________________________________________________________

Barry;

 

 

It's a fact of life.

 

The float valve is easy, and the ball valve is a litte more tricky.

 

On the float valve, you simply bend the arm of the float so that it is lower (closer to the dirty water).  The collar of the float valve (the ring that holds it to the pipe) can also sometimes act like a straw and pull water between the collar and the pipe, so that will need to be checked and sealed with some kind of removable goo of some sort. However, lowering the float enough can keep the water below the collar, too.  I don't see float valves around as much as I used to, but I prefer them.

 

On the ball valve, you first have to make sure the cage is totally clean and that the ball has no water in it.  If it has water in it, that will explain why it doesn't close sooner (it will have to be replaced). However, if everything is fine, you can wrap a piece of electrical tape near the top of the cage (on the wire mesh near the opening) so that the valve is more sensitive (the air intake is closer to the ball). It will take some experimentation to figure out just how much is needed.

 

Also, if you move a machine around when it is almost full, water will get around the valve just before the valve closes.  There's really nothing that can be done about that, except to stop moving the machine when it's almost full. Everyone has that problem.

 

Finally, you can test the tank by filling it up with water and making sure the valve is closed while the machine is on and the tank lid is closed. If water keeps coming out of the bottom, the water is leaking around some hole in the tank somewhere. This is unlikely because the dirt would easily fill such a hole and make any leak stop or be unnoticeable. But remember, if you have a float valve, the collar can act like a straw in this situation, so you will have to follow my instructions above in this situation.

 

So you may want to check other things that might have gotten moved around. 

 

His problem from day one was: Foaming.

 

He  called me approx 5-6 weeks ago, and told me "Problem solved".

 

He had a special defoamer device installled on the vacuum port inlet of his machine and told me that he placed a pail behind the vacuum exhaust so that he could run a test and see if any foam was being blown out. He checked this about every 5 mins just to make sure [!!] when he was using the machine on the job site. And, he found that ---not one drop---of foam was being blown out. "Problem solved"!!! Now, he stated that he was happy.

 

3-4 weeks later he called me and stated that the defoamer was too expensive and he was going broke buying it from his Supplier. I mentioned to him that I did not sell him the defoamer; there are different concentrations of defoamers; and so on.

 

Now if the machine (in his words, written on May 13th btw) "I've said it before, I know the machine is AWESOME, cleans great, dries fast, etc..if I could just solve this problem".,

 

 

Don't know unfortunately, what to do beyond the efforts we have put into this situation. Sent him a new air-deflector/ CFM lid also, to no avail.

 

The very best to all and especially to Barry. I hope he solves his problem but his problem is not with his machine or how it was built.

 

Ed Valentine

 

Any true air-flow; high-velocity CFM system is going to naturally--mix Air with Water, and the residues that it recovers--and therefore, it sometimes may have more of a tendency to cause these incoming residues/soaps to form as foam and rinse above the level of the water recovered. And since foam is a lot lighter than water and because of the extremely air-flow in the recovery tank, it could be more of a common senerio under certain and particular situations and thus vacuumed thru the vacuum motors. (But, not always, btw)

 

HOWEVER, this is dependent largely upon the particular cleaning agents being used, as you had allutted to, or what was already left behind in the carpet fibers. And, this will largely be dependent on whether the Operator is required to use defoamer, or not. (Keeping in mind that not all defoamers are the same based on quality concentrations, etc..)

 

Keep in mind that cleaning deep into the carpet fibers and achieving total and through extraction (hopefully) is everyones goal. At least it should be in this business! Therefore, on less efficient machines, or those generic machines with less vacuum are less prevelant at times to capture the amount of residue(s) that a true High-Performance system would.

 

I also believe that we must keep in mind that foaming is not only created from SOAP left in carpets but also we must consider this same problem (if we let it become one, btw...) whenever we clean a hard floor. The incoming water will really Slam into that recovery tank and must be calmed down at times with a good grade defoamer.

 

Hope that helps answer your question.

 

Ed Valentine

 

I thought i would post a most recent e-mail received via this great board, from Laserman in regards to the situation he was having and the solution to his foaming problem.  So, sorry Ken for your blindsided slap.

______________________________________________________________

 

Subject: Recoil Sent: 15/October/2008 at 8:58am Sent by: http://www.kleenkuip.com/forum/member_profile.asp?PF=1123 - Laserman Group: Groupie

Recoil http://www.kleenkuip.com/forum/pm_buddy_list.asp?name=Laserman - Add Buddy   http://www.kleenkuip.com/forum/pm_delete_message.asp?pm_id=8121 - Delete   http://www.kleenkuip.com/forum/pm_new_message_form.asp?code=reply&pm=8121 - Reply

Ed,   You remember the extra lid you sent me for my foaming problem?  I had not tried it till 2 weeks ago.  I don't understand how a little hole  in the lid can solve this problem but it did.  Now the machine works just fine.  Thanks.   Barry