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So do you think your supplier is going to be fair?

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=4221
Printed Date: 25/February/2025 at 7:37am
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Topic: So do you think your supplier is going to be fair?
Posted By: pilediver
Subject: So do you think your supplier is going to be fair?
Date Posted: 23/September/2007 at 3:44am
The exchange rate is on par or close to it. So are you going to stand for rip-off pricing from your local disty?

Do you ask them why they charge and extra 25% to 50% over the American retail price?

Ask your supplier if he intends on matching the prices on the other side of the border.

Even with the exchange calculated many Canadian suppliers have been taking advantage of us for years. If you look at the selling price in the US the Canadian prices are often $40% higher. It seems that some of the suppliers think we can’t understand basic freight and brokerage costs and exchange like it is to complicated for us dumb cleaners to figure out.

Most of my stuff comes from down south now and it will until these local suppliers figure out they need me one hell of a lot more than I need them.


    

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC



Replies:
Posted By: Hammy
Date Posted: 23/September/2007 at 7:28am
It won't happen any time soon   

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Could somebody just clean my carpets!


Posted By: MR. STEAMER
Date Posted: 23/September/2007 at 8:28am
it just off sets the shipping cost....shipping cost have gone way up since the price of gas has been near 1 buck.

Yes our buying power is better but the cost to get it here has gone way up.

Most trucking companies call it a gas cer-tax(spelling?)

in the end we save nothing

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www.mr-steamer.com


Posted By: doug
Date Posted: 23/September/2007 at 9:57am
maybe for chems but for parts and equipment it can be a drain

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Just My opinion


Posted By: cmaster
Date Posted: 23/September/2007 at 11:55am
Freight on chemicals is a killer. A lot of suppliers will ship free if you buy $300 or more

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The STD Meter


Posted By: splash_$$$_dash
Date Posted: 23/September/2007 at 8:35pm
Just keep buying your stuff from the US and tell everybody you know to do the same thing. Then the guy who was a distributor in your city will go on welfare and you'll be plenty happy.

The only reason you don't trut the guy is because you yourself are probably not trustworthy.



ps. I also think it depends on where you live and where the products come from..DUH ---- freight is a bitch ----

A case of chems is around 40LBS right? check the freight on that from Halifax to Vancouver!


Originally posted by pilediver pilediver wrote:

The exchange rate is on par or close to it. So are you going to stand for rip-off pricing from your local disty?

Do you ask them why they charge and extra 25% to 50% over the American retail price?

Ask your supplier if he intends on matching the prices on the other side of the border.

Even with the exchange calculated many Canadian suppliers have been taking advantage of us for years. If you look at the selling price in the US the Canadian prices are often $40% higher. It seems that some of the suppliers think we can’t understand basic freight and brokerage costs and exchange like it is to complicated for us dumb cleaners to figure out.

Most of my stuff comes from down south now and it will until these local suppliers figure out they need me one hell of a lot more than I need them.


    

     
    


Posted By: John L
Date Posted: 23/September/2007 at 10:15pm
Mr.Steamer.. Did I read that right? Your gas is almost $1gal.??
 
 


Posted By: FriendlyHammer
Date Posted: 23/September/2007 at 11:08pm
People who sell on the Internet are generally cheaper. That's because they're selling to people who can easily do research with little investment of time. Most of those companies are South of the border.


Posted By: cmaster
Date Posted: 23/September/2007 at 11:38pm
Originally posted by John L John L wrote:

Mr.Steamer.. Did I read that right? Your gas is almost $1gal.??
 

 

    

$1.00/liter works out to about $3.78 for a US gallon

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The STD Meter


Posted By: splash_$$$_dash
Date Posted: 24/September/2007 at 9:24am
I prefer to build relationships with distributors, mechanics, repair people etc (not just for carpet cleaning)...that way when I really need them they know who I am and are there for me.

I don't get gouged on any of my chems or parts anyway. Sure I could find it $5.00 cheaper but also $5 more too.

My own customers could say the same thing. They don't use me on price alone!




    

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Posted By: splash_$$$_dash
Date Posted: 24/September/2007 at 9:26am
What if the guy bought those chems, wands, parts six months ago?


Originally posted by pilediver pilediver wrote:

The exchange rate is on par or close to it. So are you going to stand for rip-off pricing from your local disty?

Do you ask them why they charge and extra 25% to 50% over the American retail price?

Ask your supplier if he intends on matching the prices on the other side of the border.

Even with the exchange calculated many Canadian suppliers have been taking advantage of us for years. If you look at the selling price in the US the Canadian prices are often $40% higher. It seems that some of the suppliers think we can’t understand basic freight and brokerage costs and exchange like it is to complicated for us dumb cleaners to figure out.

Most of my stuff comes from down south now and it will until these local suppliers figure out they need me one hell of a lot more than I need them.


    

    


Posted By: cleanex
Date Posted: 24/September/2007 at 2:43pm
How many of you guys pay your supplier on time, or do you hang him out til the next time you need products.  Let me guess!!!!!!!  Being a distributor is not all that profitable, the most money to be made in this business is you the cleaners.

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DON ELDRED
YOU CAN "STAND" ON OUR REPUTATION


Posted By: carpetologist
Date Posted: 24/September/2007 at 4:27pm
Pilediver,
 
Yes, Steamer is correct as the additional freight cost have gone through the roof. I am pondering on what KK will do with chem pricing. But the GOOD NEWS is KK will be offering a discounted U.S. adjustment on any http://www.kleenkuip.com/portables/esteam_ninja.htm - Ninja carpet cleaning machine until further notice and TM sales will be adjusted next.
 
P.S.
Yes, we all know it is also costlier to do business in Canada compared to the U.S.A.


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: doug
Date Posted: 24/September/2007 at 4:43pm
The used market is going to take a s*it kicking with the american $ good for shoppers not so good for distys with inventory

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Just My opinion


Posted By: carpetologist
Date Posted: 24/September/2007 at 4:45pm
P.S. again...
 
If your supplier adjusts his/her pricing downward how many carpet cleaners will pass the savings on to their customers?
 
Now, think about that one before you answer. Idea
 


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: Hammy
Date Posted: 24/September/2007 at 5:29pm
What took you so long ?     

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Could somebody just clean my carpets!


Posted By: cmaster
Date Posted: 24/September/2007 at 6:11pm
Actually I was thinking about doubling my prices

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The STD Meter


Posted By: nightrider
Date Posted: 24/September/2007 at 7:26pm
Smile


Posted By: Hammy
Date Posted: 24/September/2007 at 8:18pm
Nasty !      

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Could somebody just clean my carpets!


Posted By: pilediver
Date Posted: 24/September/2007 at 8:40pm
Adjusting the price for a slightly higher shipping price is understandable. So is adjusting a price for cost of brokerage (either done internally or through a broker) but it doesn't account for 25 to 40% difference in pricing. Those that are doing that don't deserve my business. And I certainly don't support a business that can't be depended upon to fix my equipment correctly.

Ted is an honest businessman. When I look at the price Ted charges for juice compared to my local distributor it is clear that I am being ripped off locally.

If I can't depend on my local distributor for fair pricing or good maintenance or service what possible point do I have in dealing with them? I have found alternatives locally for repair and maintenance that are far more competent that I can depend on.

As far as what I charge for my services I offer excellent value in a competitive marketplace. And that is all I am expecting, but not receiving, from my local distributor.




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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: doug
Date Posted: 24/September/2007 at 9:03pm
If I charge much less I will be paying them.  I am a good deal at twice the price??

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Just My opinion


Posted By: MR. STEAMER
Date Posted: 24/September/2007 at 9:15pm
Originally posted by pilediver pilediver wrote:

Adjusting the price for a slightly higher shipping price is understandable. So is adjusting a price for cost of brokerage (either done internally or through a broker) but it doesn't account for 25 to 40% difference in pricing. Those that are doing that don't deserve my business. And I certainly don't support a business that can't be depended upon to fix my equipment correctly.

Ted is an honest businessman. When I look at the price Ted charges for juice compared to my local distributor it is clear that I am being ripped off locally.

If I can't depend on my local distributor for fair pricing or good maintenance or service what possible point do I have in dealing with them? I have found alternatives locally for repair and maintenance that are far more competent that I can depend on.

As far as what I charge for my services I offer excellent value in a competitive marketplace. And that is all I am expecting, but not receiving, from my local distributor.


Do you think he's getting rich off you??? I doubt it. you don't have to buy from him, it's to your best advantage to shop around. But maybe he gives good service....maybe you like the look of his shop???


We all strive to stay in the black
    

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www.mr-steamer.com


Posted By: doug
Date Posted: 24/September/2007 at 9:34pm
I try to stay white myself???

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Just My opinion


Posted By: MR. STEAMER
Date Posted: 24/September/2007 at 9:39pm
staying in the black keeps you white naturally...

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www.mr-steamer.com


Posted By: pilediver
Date Posted: 24/September/2007 at 9:46pm
Steamer, I think you misunderstand me. Ted's alright! My local guy is a ripoff.

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: cmaster
Date Posted: 24/September/2007 at 10:13pm
Don't you have more than one local guy?

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The STD Meter


Posted By: pilediver
Date Posted: 24/September/2007 at 10:17pm
Nope


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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: cmaster
Date Posted: 24/September/2007 at 10:18pm
Maybe that's why he's a little arrogant

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The STD Meter


Posted By: MR. STEAMER
Date Posted: 24/September/2007 at 10:20pm
you local guy isn't getting rich either PD...LOL Chemicals are a very low part of our costs...so whats the big deal...so I've been told

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www.mr-steamer.com


Posted By: pilediver
Date Posted: 24/September/2007 at 10:33pm
46 bucks for a gallon of Ultrapac???????????Jon-Don price 15.33
A $7000 bill for a blower replacement that didn't need to be replaced? With one month down time?
A manager that laughs at me for seeking and receiving advice from the bulletin boards?
Tried to sell me a Ninja 150 with heat for $3200 when all the rest of the dealers were at the same time in Canada charging $2300?
Tried to sell me a waterclaw for $1100? Jon-Don price $495.00

You mean that distributor I should support?


    
    
    

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: cmaster
Date Posted: 24/September/2007 at 10:38pm
I think I paid 42.00 for Ultrapac last September at Fibreclean
    

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The STD Meter


Posted By: splash_$$$_dash
Date Posted: 25/September/2007 at 12:17am
your guy bought his water claw from jon don LOL

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Posted By: cmaster
Date Posted: 25/September/2007 at 1:35am
Originally posted by pilediver pilediver wrote:

46 bucks for a gallon of Ultrapac???????????Jon-Don price 15.33
A $7000 bill for a blower replacement that didn't need to be replaced? With one month down time?
A manager that laughs at me for seeking and receiving advice from the bulletin boards?
Tried to sell me a Ninja 150 with heat for $3200 when all the rest of the dealers were at the same time in Canada charging $2300?
Tried to sell me a waterclaw for $1100? Jon-Don price $495.00

You mean that distributor I should support?

     




He's looking for early retirement
    

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The STD Meter


Posted By: MR. STEAMER
Date Posted: 25/September/2007 at 5:50pm
Originally posted by pilediver pilediver wrote:

46 bucks for a gallon of Ultrapac???????????Jon-Don price 15.33
A $7000 bill for a blower replacement that didn't need to be replaced? With one month down time?
A manager that laughs at me for seeking and receiving advice from the bulletin boards?
Tried to sell me a Ninja 150 with heat for $3200 when all the rest of the dealers were at the same time in Canada charging $2300?
Tried to sell me a waterclaw for $1100? Jon-Don price $495.00

You mean that distributor I should support?


    
    
    
didn't you ask the price first????or you one of those big shots with a ton of money to burn.???

give me this...gimmy that??? then you sh*t yourself when you get the bill.

I always ask! HOW MUCH??
    

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www.mr-steamer.com


Posted By: pilediver
Date Posted: 25/September/2007 at 5:58pm
I did ask how much but in my first year I stayed on the straight and narrow for products I used. The truck problem was just a three ring circus.

Here's an example for you to follow. YOu are 100 miles from the nearest transmission shop and your tranny goes.
So you take your truck to the one and only transmission shop within 100 miles and they put the truck up on the hoist and have to fix it 4 times for you before your truck runs right and in the end they decide the hell with it they can't figure it out after swapping out every moving part on the driveline and still can't get it to run right so they decide to throw in a new transmission. And when you do get it back you find out that they turned down the trottle on your truck so it doesn't have the power it is supposed to have just in case they really didn't find the problem so it won't happen again. Now you get the bill and it is $7000. Oh and by the way they had the truck for a month for all but 3 jobs. It only did three jobs because it broke down after each job.

Don't forget that the closest transmission shop is 100 miles away and you don't have another truck to use.

Now what the hell would you have done?
    

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: pilediver
Date Posted: 25/September/2007 at 6:04pm
Hey Splook, I did't buy my waterclaw from them I bought it from Magicwandco. And d**khead where do you get off saying I'm not trustworthy.

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: MR. STEAMER
Date Posted: 25/September/2007 at 7:03pm
well aint that a bitch...you got ripped

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www.mr-steamer.com


Posted By: pilediver
Date Posted: 25/September/2007 at 8:36pm
Big time.

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: splash_$$$_dash
Date Posted: 25/September/2007 at 9:08pm
Look corn-hole-driver the reason you don't trust people is because you are not trustworthy yourself.

To solve your problem look inward not outward.



Posted By: splash_$$$_dash
Date Posted: 25/September/2007 at 9:10pm
What idiot would live 100 miles from a tranny shop?

If I lived that far from a car repair shop I would not own a car. And if I lived 100 miles from a truck mount repair guy I woulg go out and buy 5 Ninjas a say f**koff to any truck mount.

Remember a truck mount is like a Harley if you can't fix it yourself DO NOT BUY ONE!


Originally posted by pilediver pilediver wrote:

I did ask how much but in my first year I stayed on the straight and narrow for products I used. The truck problem was just a three ring circus.

Here's an example for you to follow. YOu are 100 miles from the nearest transmission shop and your tranny goes.
So you take your truck to the one and only transmission shop within 100 miles and they put the truck up on the hoist and have to fix it 4 times for you before your truck runs right and in the end they decide the hell with it they can't figure it out after swapping out every moving part on the driveline and still can't get it to run right so they decide to throw in a new transmission. And when you do get it back you find out that they turned down the trottle on your truck so it doesn't have the power it is supposed to have just in case they really didn't find the problem so it won't happen again. Now you get the bill and it is $7000. Oh and by the way they had the truck for a month for all but 3 jobs. It only did three jobs because it broke down after each job.

Don't forget that the closest transmission shop is 100 miles away and you don't have another truck to use.

Now what the hell would you have done?
    

    


Posted By: cmaster
Date Posted: 25/September/2007 at 10:49pm
We all live and learn. Truckmount repairs are at least 400 miles from me so I learned (with a little help from some local trades) to repair them myself.

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The STD Meter


Posted By: MR. STEAMER
Date Posted: 25/September/2007 at 11:11pm
Originally posted by cmaster cmaster wrote:

We all live and learn. Truckmount repairs are at least 400 miles from me so I learned (with a little help from some local trades) to repair them myself.
YUP!!! you and splash got it right...if you can't fix it don't buy it. If you refuse to do research you'll get ripped.

Cleanco tried to give me the shaft
    

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www.mr-steamer.com


Posted By: cmaster
Date Posted: 25/September/2007 at 11:37pm
$1700 for a shaft is the shaft. You can have one made locally for $250-$400

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The STD Meter


Posted By: MR. STEAMER
Date Posted: 26/September/2007 at 1:09am
it was more $3300

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www.mr-steamer.com


Posted By: MR. STEAMER
Date Posted: 26/September/2007 at 1:10am
and they told ted not to sell it to me...unless he installed it

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www.mr-steamer.com


Posted By: cmaster
Date Posted: 26/September/2007 at 2:11am
I guess they figure you can't install one

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The STD Meter


Posted By: pilediver
Date Posted: 26/September/2007 at 10:26pm
The truck I am currently building I will fix myself.

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http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC


Posted By: cmaster
Date Posted: 27/September/2007 at 12:19am
That's the only way to do it

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The STD Meter



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