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Machine Survey

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=4068
Printed Date: 25/February/2025 at 10:34am
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com


Topic: Machine Survey
Posted By: MR. STEAMER
Subject: Machine Survey
Date Posted: 13/August/2007 at 9:51am
    Survey results

A June 2007 survey questioned carpet cleaning professionals on a variety of issues regarding green carpet cleaning, carpet cleaning equipment, programs that “approve” hot-water extractors, and how they make purchasing selections.

E-mail invitations were sent to more than 3,000 carpet cleaners asking them to take the survey, with 884 answering some or all of the questions asked.

All responses were tabulated in the final count.

One of the questions asked of carpet cleaners was if they were aware of the Carpet and Rug Institute’s Seal of Approval (SOA) program that evaluates the effectiveness and performance of carpet extractors.

More than 80 percent indicated that they were aware of the program. However, approximately 80 percent said that they believed their customers were unaware of the SOA program.

About a quarter of the respondents said that more of their customers are asking if the chemicals and products used to clean their carpets are Green.

The rest indicated there has been no “new” interest in environmentally preferable products among their customers, or at least they have not noticed it.

Pay for the Gold?

The overwhelming majority of respondents, nearly 85 percent, believed that if a carpet extractor has received SOA approval, it means the machine has been tested and proven to be more effective at cleaning carpet, has improved moisture recovery, and/or can help reduce cleaning times and labor costs.

Aware of these benefits, the respondents were then asked if SOA approval affected their purchasing decisions.

For instance:

When asked if they would select an SOA extractor over a conventional machine even if it cost a bit more, 36 percent said yes; 23 percent said no; 41 percent indicated they were not sure.

When asked if they were willing to pay a bit more for an extractor that has earned the gold label, the highest ranking possible in the SOA program, 38 percent said yes; 22 percent said no; 40 percent indicated they were not sure.



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www.mr-steamer.com



Replies:
Posted By: cmaster
Date Posted: 13/August/2007 at 10:12am
Get yourself a Rug Doctor

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The STD Meter


Posted By: MR. STEAMER
Date Posted: 13/August/2007 at 10:43am
they have gone up in price already

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www.mr-steamer.com


Posted By: doug
Date Posted: 13/August/2007 at 1:03pm
pawn shops sholud still have a few. SGG is buying them all up that's why the price is going up

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Just My opinion


Posted By: MR. STEAMER
Date Posted: 13/August/2007 at 11:32pm
he's going to resell them on ebay...

for those that are sick of him...buy a rug doctor

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www.mr-steamer.com


Posted By: cmaster
Date Posted: 14/August/2007 at 12:05am
And put your own custom label on it, just like STD

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The STD Meter


Posted By: carpetologist
Date Posted: 14/August/2007 at 2:29pm
Steamer has become this boards professor and that's a good thing.
 
Stay tuned for more goodies.


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: doug
Date Posted: 14/August/2007 at 3:11pm
Esprecially since both his machines passed the test?

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Just My opinion


Posted By: cmaster
Date Posted: 14/August/2007 at 3:26pm
What test?

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The STD Meter


Posted By: doug
Date Posted: 14/August/2007 at 3:34pm
the Steamer endurance test??

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Just My opinion


Posted By: cmaster
Date Posted: 14/August/2007 at 3:44pm
That's a tough one

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The STD Meter


Posted By: doug
Date Posted: 14/August/2007 at 4:32pm
yes surveving the van change is the big one??

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Just My opinion


Posted By: MR. STEAMER
Date Posted: 14/August/2007 at 4:50pm
thats right!

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www.mr-steamer.com


Posted By: doug
Date Posted: 14/August/2007 at 5:08pm
without the shaft???

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Just My opinion


Posted By: MR. STEAMER
Date Posted: 14/August/2007 at 8:25pm
going shaftless

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www.mr-steamer.com


Posted By: doug
Date Posted: 14/August/2007 at 9:11pm
wireless

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Just My opinion


Posted By: cmaster
Date Posted: 14/August/2007 at 9:44pm
Hoseless?

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The STD Meter



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