Mailing flyer to NEW Customers
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=3413
Printed Date: 25/February/2025 at 10:29pm
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Topic: Mailing flyer to NEW Customers
Posted By: MR. STEAMER
Subject: Mailing flyer to NEW Customers
Date Posted: 25/January/2007 at 12:22am
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Since it's been quiet...I decided to mail out some flyers to new customers...
I do all the printing and folding stamping and licking...some times you miss a step...Like putting the stamp on...well.......
I didn't know if there is no stamp they keep it at the post office and send you one of those registered mail cards...
anyways the customer got one of those cards...he went to pick up his mail..it cost him 1.08...he opens it and finds out it's my flyer...
he's pissed...LOL
He sent me a nasty letter and the bill..
The letter said" Earl Please Don't waste my f**kING time with your bus. Do not send me any mail"..
what should I do????
send a gift certificate for the movies..?
send him a cheque for the 1.08????
Call him on the phone kiss his ass???
chuck the letter and move on????
------------- www.mr-steamer.com |
Replies:
Posted By: cmaster
Date Posted: 25/January/2007 at 12:34am
Send him the money, an apology and a gift cert for the movies..............or if you don't give a sh*t..................nothing  ------------- 
The STD Meter |
Posted By: Hammy
Date Posted: 25/January/2007 at 12:38am
Hey Steamer, wrong section.  ------------- Could somebody just clean my carpets! |
Posted By: MR. STEAMER
Date Posted: 25/January/2007 at 12:39am
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I don'y give a sh*t...but I can understand his frustration...
It's a little scarey...I had a friend get kill by a bomb in the mail up in acton..
blew his head clean off....
I'm taking the address off my flyer and envelope... ------------- www.mr-steamer.com |
Posted By: cmaster
Date Posted: 25/January/2007 at 12:44am
Yikes. Good idea  -------------
The STD Meter |
Posted By: Hammy
Date Posted: 25/January/2007 at 12:45am
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Nothing like a good letter bomb to start the day. ------------- Could somebody just clean my carpets! |
Posted By: MR. STEAMER
Date Posted: 25/January/2007 at 12:48am
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happend back in 1997...I couldn't believe it....
He sold used bottling equipment...must of done somebody wrong ------------- www.mr-steamer.com |
Posted By: Hammy
Date Posted: 25/January/2007 at 12:51am
Maybe it was the wrong address??  ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 25/January/2007 at 1:04am
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It was meant for Steamer -------------
The STD Meter |
Posted By: Hammy
Date Posted: 25/January/2007 at 1:06am
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Damn Canada Post! ------------- Could somebody just clean my carpets! |
Posted By: MR. STEAMER
Date Posted: 25/January/2007 at 1:16am
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true story...
I hope it wasn't for me ------------- www.mr-steamer.com |
Posted By: Hammy
Date Posted: 25/January/2007 at 1:18am
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Don't open it if it ticks. ------------- Could somebody just clean my carpets! |
Posted By: MR. STEAMER
Date Posted: 25/January/2007 at 1:19am
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I'll try and remember that ------------- www.mr-steamer.com |
Posted By: Hammy
Date Posted: 25/January/2007 at 1:22am
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Keep it in your back pocket! ------------- Could somebody just clean my carpets! |
Posted By: doug
Date Posted: 25/January/2007 at 5:11am
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Did you get that marketing idea from SGG. It cuts down on the postage bills? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 25/January/2007 at 9:21pm
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SGG invented all the money saving ideas. Mostly because he has no money -------------
The STD Meter |
Posted By: MR. STEAMER
Date Posted: 25/January/2007 at 9:22pm
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he has money ...it just belongs to someone else ------------- www.mr-steamer.com |
Posted By: Waldo
Date Posted: 09/February/2007 at 12:01am
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You Kanadians are such cheap bastards. Making your customers pay to have a flyer sent to them. I have been away for a year. Nothing has changed you guys are still low lifes.
Golden Boy ------------- I Give My Customers What They Want: Clean and Dry Carpets |
Posted By: Hammy
Date Posted: 09/February/2007 at 12:01am
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Loser! ------------- Could somebody just clean my carpets! |
Posted By: cmaster
Date Posted: 09/February/2007 at 12:10am
Maybe you should stop coming back -------------
The STD Meter |
Waldo wrote:Posted By: ragoul
Date Posted: 21/April/2007 at 12:05pm
hey waldo or what ever your name is why don't u get your head out of your ass you fuc* go canucks good night dallas
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Posted By: pilediver
Date Posted: 21/April/2007 at 3:59pm
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Steamer:
You can do a cheaper and more effective job buy doing a Canada Post Unaddressed Admail. It costs about 12 each instead of the stamp and you can refine the areas down to postal code letter carrier walks. In other words if you know the areas you look up on the Canada Post Maps and from there you choose the walks. You can get about 12000 rack cards that look a little larger than post cards with full colour two sided printing for about $600. What I would do is pick about 4000 addresses and mail the same rack card out every 6 weeks and hit them three times instead of going to 12000 once. Doing that you will not have all the expense at once and you will have a better result. About 700 dollars a shot if you devide up the printing costs between three mailings. ------------- http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC |
Posted By: MR. STEAMER
Date Posted: 21/April/2007 at 4:04pm
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yes cheaper but it won't get you the results....repeats and coupon hunters make the calls ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 21/April/2007 at 4:06pm
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Steamer are they repeats because of the coupons? Just inquireing as to weather they get you more new customers or more repeat customers. ------------- Just My opinion |
Posted By: cmaster
Date Posted: 21/April/2007 at 5:10pm
Why don't you just farm your current client list  -------------
The STD Meter |
Posted By: MR. STEAMER
Date Posted: 21/April/2007 at 9:53pm
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I sent out say $500 letters to repeat customer and I booked around 125 calls.....sent out the same 500 to an nice area new customers gave them 1 free room to try us...only got 1 call...hmmm ------------- www.mr-steamer.com |
Posted By: pilediver
Date Posted: 21/April/2007 at 9:59pm
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Fantastic! ------------- http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC |
Posted By: cmaster
Date Posted: 21/April/2007 at 10:31pm
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So I guess farming works then? -------------
The STD Meter |
Posted By: doug
Date Posted: 22/April/2007 at 10:48am
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not so well most of the farmers around here are selling out? ------------- Just My opinion |
Posted By: doug
Date Posted: 22/April/2007 at 10:51am
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So you get very little or no responce to mailouts to potential new customers. You just get repeats from previous customers who are just waiting for you to offer them a special. I found that to be the case years back with mailouts to existing customers. Now I just send them a reminder with no discount and get the same responce. I think specials should be for new customers only? ------------- Just My opinion |
Posted By: pilediver
Date Posted: 22/April/2007 at 12:24pm
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Offer a referal reward if they book again AND give you a new customer who books at the same time ie a friend or neighbour.
------------- http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC |
Posted By: MR. STEAMER
Date Posted: 22/April/2007 at 12:30pm
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I get referals even without a program...I had a $20 referal program...no one ever asks for the 20 bucks...they just give you the referal.
something work somethings don't... I was thinking of adding a Canada's Wonderland discount for the summer... or maybe a pet spa get away.... or 1 free golf lession... for the ladies a free scrapbooking class... I was going to call it family appreciation days ------------- www.mr-steamer.com |
Posted By: pilediver
Date Posted: 22/April/2007 at 12:35pm
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Sounds like you got it under control. ------------- http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC |
Posted By: MR. STEAMER
Date Posted: 22/April/2007 at 1:02pm
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LOL...Customers use those as bargining tools to get it cheaper...LOL
You can't win... I charge my price with taxes in..... because I couldn't handle the bickering over paying taxes... Now I advertise NO TAX... I have 2 truckmounts..1 portable and a cimex...I'm bigger than most in the GTA...LOL ------------- www.mr-steamer.com |
Posted By: cmaster
Date Posted: 22/April/2007 at 1:18pm
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Everybody is looking for a deal -------------
The STD Meter |
Posted By: Ken Harris
Date Posted: 22/April/2007 at 2:24pm
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If you want to create lots of business Steamer, use this special. It was my most successful way to generate business before I moved up to the high end market back in 2000.
Offer 1 room cleaned FREE with every 4 rooms cleaned at your regular price. You move the pricing up 25% on all your rooms to pay for it and so lose nothing on your bottom line per room.But the huge increase in the jobs you get offering this means you make alot more money. It also stops the customers that might call you to clean only 2 rooms, cause now they will order 4 rooms to get the free room as well. Here is an example how this works: Before: 5 rooms @$20/rm = $100.00.......not much volume After: 4 rooms @ $25/rm = $100.00 1 room FREE Total.............$100.00........Lots more jobs Your referrals go way up because everyone wants to tell their friends about the great deal they got from you. You advertise way less because of that, so your net income per $100 of business done increases.This method more than TRIPLED my business in one year(1999) from the year before. It will work even in the GTA. ------------- Inventor of Teflon Carpet Wand Glides.Free Glides for all Cleaners in June! |
Posted By: doug
Date Posted: 22/April/2007 at 2:36pm
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Steamer you need to tell these people if you take anything off the invoice your boss will deduct it from your pay?? ------------- Just My opinion |
Posted By: John L
Date Posted: 22/April/2007 at 2:51pm
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MrS. If you dont collect the sales tax on the spot.. You will have to pay out of your own pocket to the taxman I run specials all year long.. Why "Just for new cusomers"? Are new customers special..
My client base is more special than they are...
Give them all specials..
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Posted By: nightrider
Date Posted: 22/April/2007 at 2:54pm
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Posted By: cmaster
Date Posted: 22/April/2007 at 3:23pm
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You stay home and sell your one glide to 1000 suckers -------------
The STD Meter |
Posted By: doug
Date Posted: 22/April/2007 at 3:54pm
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I havew cleaners around that have been advertising 25% off for the last 10 years ------------- Just My opinion |
Posted By: pilediver
Date Posted: 22/April/2007 at 5:03pm
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Take advantage of our whole house special (minimum 5 rooms) for $129.00 and our carpet protection package for $99 and we will donate $25 to your choice of Child Find or the SPCA. ------------- http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC |
Posted By: cmaster
Date Posted: 22/April/2007 at 5:46pm
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That works out to 11%. Not bad -------------
The STD Meter |
Posted By: nightrider
Date Posted: 22/April/2007 at 6:21pm
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Posted By: doug
Date Posted: 22/April/2007 at 6:29pm
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Jack must you always be right!!!!!!!!!!!! ------------- Just My opinion |
Posted By: nightrider
Date Posted: 22/April/2007 at 6:35pm
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Posted By: cmaster
Date Posted: 22/April/2007 at 6:36pm
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What's in it for me? The question everyone needs an answer for -------------
The STD Meter |
Posted By: pilediver
Date Posted: 22/April/2007 at 7:14pm
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Take advantage of our whole house special (minimum 5 rooms) for $129.00 and our carpet protection package for $99 and we will give you two Cimimax Odeon theater passes valued at $25. ------------- http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC |
Posted By: nightrider
Date Posted: 22/April/2007 at 7:15pm
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Posted By: cmaster
Date Posted: 22/April/2007 at 8:05pm
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Have you tried this NR? -------------
The STD Meter |
Posted By: doug
Date Posted: 22/April/2007 at 8:21pm
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Why do you think it is so popular? After all you have already cased the joint? ------------- Just My opinion |
Posted By: John L
Date Posted: 22/April/2007 at 8:36pm
CC'ing is BANNED in Canada....
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Posted By: nightrider
Date Posted: 22/April/2007 at 8:40pm
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Posted By: John L
Date Posted: 22/April/2007 at 9:38pm
| I know one think for sure you havent tried... |
Posted By: cmaster
Date Posted: 22/April/2007 at 9:54pm
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And that would be............? -------------
The STD Meter |
Posted By: John L
Date Posted: 22/April/2007 at 10:06pm
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He hasnt jumped off a high cliff... |
Posted By: cmaster
Date Posted: 22/April/2007 at 10:26pm
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Maybe not high enough -------------
The STD Meter |
Posted By: doug
Date Posted: 22/April/2007 at 10:36pm
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it's not the fall it's the sudden stop ------------- Just My opinion |
Posted By: cmaster
Date Posted: 23/April/2007 at 12:56am
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That's what parachutes are for -------------
The STD Meter |
Posted By: nightrider
Date Posted: 23/April/2007 at 2:21am
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Posted By: cmaster
Date Posted: 23/April/2007 at 8:57am
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Betcha she didn't mention a parachute -------------
The STD Meter |
Posted By: nightrider
Date Posted: 23/April/2007 at 6:59pm
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Posted By: cmaster
Date Posted: 23/April/2007 at 7:54pm
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Hopefully with something real soft at the bottom -------------
The STD Meter |