To Clean or Not to Clean
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=320
Printed Date: 22/February/2025 at 12:55pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: To Clean or Not to Clean
Posted By: MR. STEAMER
Subject: To Clean or Not to Clean
Date Posted: 25/April/2004 at 3:35pm
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It's been said through out this whole forum, that real carpet cleaners move furniture...pad and bloock...get every single stain out....do the burn test to identify the carpet type...... But have you ever gotten to a call where you know if you clean it...you could possible wreck it....Do you walk? or do you stay and bluff your way through because you need the money???? Lot of the cleaners here can clean everything...but is it always wise to?? |
Replies:
Posted By: doug
Date Posted: 25/April/2004 at 3:51pm
Mr. Steamer: After you qualify the job with the owner of the carpet and justify your reasoning why would any knowledgable professional attempt to bluff their way threw? If you give them your opinion based on your experience and they don't like it. So what? You certainly I hope would walk. There is always someone not a smart as you who will attempt to clean it. They may get lucky, but on the other hand you and I both know there are people are out there looking for someone else to replace their carpet. Just my opinion
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Posted By: Adwa
Date Posted: 25/April/2004 at 3:52pm
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Excellent question Steamer. Now these are the calls I get all the time from a carpet cleaner at the house that is in serious trouble and are panicking. It might not be that serious to us but to him it is. Sometimes I can help but most times I would have to get the Man on a three way telephone call I have even seem him go straight to the customers house because even he couldn't figure out what the carpet cleaner was involved in. Talk about customer service. |
and it never seems to amaze me that Ted has an answer for everything.
Posted By: LilNiteRidrhood
Date Posted: 25/April/2004 at 4:47pm
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Our motto: When in doubt-DON'T |
Posted By: greg
Date Posted: 25/April/2004 at 4:52pm
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let someone else have the head ache. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: PadMan
Date Posted: 25/April/2004 at 10:01pm
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I guess my question would be, have you ever walked BECAUSE you were afraid of ruining a carpet?
Did you ever walk because you felt you couldn't clean a carpet?
Have you ever ruined a carpet?
Have you ruined one and NOT told the customer?
WHY did the carpet scare you or how did you ruin it? ------------- Converting HWE customer to VLM customers for 30 Years! |
Posted By: doug
Date Posted: 26/April/2004 at 2:24pm
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Mr.Padman: Your line of questioining. Where are you heading? Are you insinuating since everyone doesn't clean with a diaper they are scared to clean a carpet or are they just plain ruining them? Did you everything that Canadian cleaners have ethic to? There are multiple reasons for not cleaning a carpet. With your line of questioning I don't think I have to list them.Just my opinion.
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Posted By: greg
Date Posted: 26/April/2004 at 4:15pm
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i don't think there's anything wrong with padmans questions, the answer is no padman. but if i came across a carpet i thought i could damage, i would tell the client my concerns and let them make the call. ------------- nothing is impossable. it just hasn't been done yet. |