$200,000/yr with 1 TM...can you do it?
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Category: Carpet Cleaners Discussion
Forum Name: Truck Mount Carpet Steam Cleaning Machines & Equipment
Forum Description: Discuss anything relating to truckmounts
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=3095
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Topic: $200,000/yr with 1 TM...can you do it?
Posted By: Superglide Ken
Subject: $200,000/yr with 1 TM...can you do it?
Date Posted: 10/November/2006 at 10:32pm
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Here is one of my personal favs from 2001, which was a very good year for us when business was going great. Hope you like it:
-------------------------------------------------------------------------------- Re: $200,000+ /YR- Can the 1 Truck Operator do it? Posted By Kenneth Harris on 6/19/2001 at 2:48 PM Okay, since no-one else seems to be putting up some more ideas, i'll go first. The reason that i know this can be done, is because i've done it.Below i will list the 6 most important things that have allowed our company to raise our truck average from $126,000 to $226,800 in only 1 year.And no, we do not run the trucks at night to get this; we only run 1 tech per truck . We do run our trucks 6 days a week though, but don't work Sundays.Sometimes you do need to be able to think outside the box ,other times its only putting into action what you already know!Some of these things i picked up from you guys. I.) Raise your prices! This is by far the most effective thing you can do to bring profit to the bottom line because it adds nothing to the expense side. When we raised our price from $20/rm to $30/rm a couple of years back, this improved our bottom line more than anything we did before or since! This 1 change gave us an extra $60/job and with the 3 jobs /day we average with our trucks ,was enough to add $56,160 to our sales per truck all by itself! Now some of you are aready at a high enough level that you can't make this kind of a price hike. For those that can ,this is the easiest thing you can do to bring in more money. 2.) Get more money from your existing clients! Since it costs at least 5X more to get a new customer as to keep an existing one, you are much better off offering more services to those you have now. After all there are only so many hrs in a day, so raising your average ticket with people that already know and trust you is a logical move. What you add is up to you ,but it should be something you like to do ,or you won't offer it too often . I chose air duct cleaning.Seemed kind of strange at the time to my friends(Calgary has one of the lowest prices for air duct cleaning in North America- only around $100/house). But , i did not let that stop me, after all they are related in that they both are controlling indoor pollutants.I went back to the knowledge i had learned in engineering and designed a device that would fit on regular 1.5" Vacuum hose ,but would still sbin its rotary brushes up to 5000 rpm without the need of an expensive cable drive. I priced my service at $169 to clean a 12 vent home and offered it to my repeat customers first. The response was astonding! 1 in every 3 customers wanted this service once i explained the advantages and superior cleaning provided over the conventional way of doing the job.I even cleaned a few homes for FREE of customers that just had their ducts done.When i showed them what we got that the other guys missed,i got new cheerleaders on the spot! Anyway, of the extra $169 from this additional work,$150 was profit when i did the job,and around $100 when done by employees.This add-on broaght up our truck average another $53,000 with it's 60% profit margin. 3.) When you advertise,always advertise Whole House Packages.These cost very little extra to do while you're there , and bring in much more money. 4.) Appearences do count! The way your cleaner and his van look will have a major result in how that customer feels about you and how much of their money you are going to get.You have to instill a sense of trust in them in the first 30 seconds or you may cut your income prospects in half! 5.)Get an education! Beleive it or not customers can tell if you know what you are talking about. Sometimes we think that we're the experts and the just won't understand what we are talking about. Just remember that the average homeowner has an above average education. If you go for the high end market,it is above that.They can tell the differrence between someone that knows his field and those that make it up as they go. 6.) Be friendy! 80% of the time what gets you back in the house is how well the cleaner got along with the customer. It doesn't matter how good a tech you are and how much certifications you have on your shirt if people don't like you!Treat people with respect and smile to them , because without them you don't have a business! Ken Harris ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Replies:
Posted By: jtuseo
Date Posted: 13/November/2006 at 11:08pm
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I love it very good advice. ------------- WWW.PREFERREDCARPETCLEANING.COM |
Posted By: craigenstein
Date Posted: 11/January/2007 at 3:49pm
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Thanks Superglide, good topic.
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Posted By: gimmeagig
Date Posted: 28/March/2007 at 11:21pm
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I'm just starting to learn about the business.I don't have a truck yet.I love the fact that there are pros out there willing to share their knowledge.
Thanks |
Posted By: Dennis Conner
Date Posted: 29/March/2007 at 12:06am
| Too bad he's a liar! |
Posted By: Ken Harris
Date Posted: 07/April/2007 at 3:38am
I have done it. Too bad Chuck is jelous that he can't do it.  ------------- Inventor of Teflon Carpet Wand Glides.Free Glides for all Cleaners in June! |
Posted By: Dennis Conner
Date Posted: 07/April/2007 at 12:57pm
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yes kenni....I'm jealous of you.
Oh, so VERY jealous.
I so wish I was the laughing stock of the industry with a reputation like yours. I aspire to be kicked out of Connections. I can only dream to be the subject of so many jokes. My goal is to make the CC community not trust me in business dealings. It is my plan to not ship things that people have paid for. My long term goal is to become as fu@king delusional as YOU!
Go mailto:fu@k - fu@k yourself ken!
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Posted By: nightrider
Date Posted: 07/April/2007 at 1:56pm
You're just a Kenny WANNA-BE 
Nightrider
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Posted By: cmaster
Date Posted: 07/April/2007 at 3:11pm
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Aren't we all? ------------- 
The STD Meter |
Posted By: Ken Harris
Date Posted: 07/April/2007 at 3:17pm
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It is so obvious Jack. Chuck hasn't got the resources to do what I can do, so he looks for ways to try to tear me down. But it all back fired on him. He helped provide the reason for me to go on by his constant attacks on me, and beat the many people that tried to bring me down these last 3 years. Now they have lost. I am the largest seller of all glide types in the USA and Canada now as of this month. Within the next few months, ALL those selling the large glides will be stopped or shut down till there is no competition left to compete with for me.
Guys like Chuck are too stupid to realize that you never count out a guy like me out.I never give up, and can always find a way to win. ------------- Inventor of Teflon Carpet Wand Glides.Free Glides for all Cleaners in June! |
Posted By: cmaster
Date Posted: 07/April/2007 at 3:20pm
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You have always told us that you were the largest glide seller in the world. Were you bull$hiiting then or now.
OK, it's time to backpedal -------------
The STD Meter |
Posted By: doug
Date Posted: 07/April/2007 at 4:11pm
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The Everyready Kenny get one for Easter? It keeps going & going
------------- Just My opinion |
Posted By: cmaster
Date Posted: 07/April/2007 at 4:58pm
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And we keep shovelling and shovelling -------------
The STD Meter |
Posted By: John L
Date Posted: 07/April/2007 at 6:19pm
I see it again HATE.. Its not a germ or a virus.. Its a sickness..And its rampant all over the world.. You can find it very easy.. Just look in the mirror...
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Posted By: cmaster
Date Posted: 07/April/2007 at 6:21pm
We don't hate SGG, we just want him to tell the truth  -------------
The STD Meter |
Posted By: doug
Date Posted: 07/April/2007 at 6:59pm
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what is the truth? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 07/April/2007 at 7:15pm
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Pretty much anything that SGG doesn't say -------------
The STD Meter |
Posted By: doug
Date Posted: 07/April/2007 at 7:41pm
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well that certainly narrows it down? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 07/April/2007 at 9:12pm
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I tried -------------
The STD Meter |
Posted By: gimmeagig
Date Posted: 07/April/2007 at 10:40pm
| Can't we just all get along? |
Posted By: John L
Date Posted: 07/April/2007 at 11:05pm
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Posted By: cmaster
Date Posted: 07/April/2007 at 11:17pm
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We all get along, except Dennis and Ken -------------
The STD Meter |
Posted By: doug
Date Posted: 08/April/2007 at 9:24am
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if everybody agreed on everything it would certainly be a dull board ------------- Just My opinion |
Posted By: cmaster
Date Posted: 08/April/2007 at 9:56am
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You got that right -------------
The STD Meter |
Posted By: jaymark1
Date Posted: 06/February/2009 at 3:21pm
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The man I trained with made close to a million dollars last year and he never had more then 3 people working for him.
He did window washing, power washing, tile cleaning, dryer vent cleaning, hard wood floor buffing.
He was also in north jersey, so last year, when the market was good, he had all the rich people from NYC. one week I worked with him and he made 25,000 in a week.
------------- I dont predict the future or sell glides, am I allowed on this site? |
Posted By: John L
Date Posted: 06/February/2009 at 5:26pm
Chump Change..        
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