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So who likes/dislikes the Rotovac 360

Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Rotovac
Forum Description: Discussion about Rotovac machines.
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=2728
Printed Date: 22/November/2024 at 9:44am
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Topic: So who likes/dislikes the Rotovac 360
Posted By: EmpireMike
Subject: So who likes/dislikes the Rotovac 360
Date Posted: 07/July/2006 at 10:56pm
So who likes/dislikes the Rotovac 360     (people who have actually used it , 58 post and barely any info on it in the last post)

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http://www.empiremagiccarpetcleaners.com - http://www.empiremagiccarpetcleaners.com



Replies:
Posted By: nextlevel
Date Posted: 07/July/2006 at 11:59pm
Hi Mike,
I actually have experience with it.  It worked nicely, although I will say that that for low nap carpet such as commercial carpet like olefin, it does take a bit of wrist control to keep it from wobbling.  Honestly, the revolution control is cool because you can turn this down, to get the wobble under control better when on lower nap surfaces.

For high pile, I cant see a better tool, other than the RX-20, which is 1K more.  Honestly, the decision is yours.  Do you want to use your shoulder, and arms to do the cleaning, or the machine?  I choose the machine.


Posted By: carpetologist
Date Posted: 08/July/2006 at 2:50pm
I hope more Americans can answer your questions as nextlevel has. We in Canada have wowed many with demo's that have opened eyes. As much as I have demoed my head off we have sold very few. Our industry has many skeptics and people from Missouri. Our industry looks at spending money on equipment as costing money as opposed to making money.
 
You will be hearing much more and seeing demo videos of the new hard surface head for the 360 next week as it has finally arrived.


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: nextlevel
Date Posted: 08/July/2006 at 6:23pm
Hey Carpetologist,
You seem like you've been in this industry awhile. Maybe you'll be able to answser this question? As I began to find information about portables, and truck mounts on these kinds of forums, I read alot of forum posts where alot of angry people were posting negative things. They were hijacking topics with off the topic replies, and general ignorant statements.  Why is that? Most of the people I have met in this industry are great folks, but reading these types of forums you wouldn't know it. 

By the way the Rotovac 360 is a tool customers can get into. Let us not forget the Barnum and Baily idea.  That is that being a salesman can be your most important asset, NOT weather or not you can clean a carpet with this solution or that one.  Customers are interested in showmanship as much as they are in getting a clean carpet. The clean carpet part is almost a given, but the showmanship of it is for the most part, misunderstood, or acted upon uncomfortably, or neglected altogether by most professional that i have either read or came across first hand. Sad if you ask me.  You can make a serious business out of this industry if you just SMILE and act you have social skills. 

The Rotovac 360 is a tool that allows the customer to be mesmerized. Its about instant gratification. The machine is visual confirmation that their carpets are being cleaning.  How could they not be amazed with that cool swirling machine destroying stains on contact.  Now you see them, now you don't.  And I didn't have to wear my shoulder out to do it.

Can you say DRY PASS. That's the key to the Rotovac 360 or the original. In my experience anyway.  Others may have different ones. Ok tangient complete.  Thanks.

:)



Posted By: doug
Date Posted: 08/July/2006 at 6:43pm
I would sure like to own one. But the reality is I dislike not owning one.

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Just My opinion


Posted By: nextlevel
Date Posted: 08/July/2006 at 6:45pm
Doug,
Do you have experience with the question I asked carpetologist?



Posted By: doug
Date Posted: 08/July/2006 at 6:56pm
Nextlevel no. Unlike you I don't know everything and have to wait patiently for replies from the experts.

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Just My opinion


Posted By: nextlevel
Date Posted: 08/July/2006 at 7:13pm
I rest my case.                


Posted By: carpetologist
Date Posted: 13/July/2006 at 1:37pm

nextlevel,

I, the same as you. have met and provided service to many carpet cleaners who are excellent folks. But, I do find our industry to be much more negative than other industries that I have had associations with. We find that when we offer IICRC courses many come for the wrong reasons. We have people who have cleaned carpet for fifteen years and want the certification because some new kid on the block has one.
 
Most refuse to believe that the course will actually do them any good or refresh their memories. They call it a rip off only to extract money from their pockets. I myself would hope that my doctor kept up on the latest trends. But that's just me. You also have to look at the fact that no one ever schooled or trained to go into this business. Many fell into it because of lack of education and the fact they could not get a better job.
 
Most positive people who have sales ability would not even think of cleaning. Remember your mother always punished you by making you clean up, you hated it. So why would you want to get into cleaning for a living? If I sound negative believe me, I am well behind that years ago.
 
P.S.
As you have seen their is gold in that dirt adn those who are willing to bend over and pick it out while they are smiling will profit financially and provide a good living for thier family.
 
Hope this helps.


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: Ken Harris
Date Posted: 13/July/2006 at 6:58pm
Whom ever said to show me, I'm from Missouri, must have be a carpet cleaner.


Posted By: Michael
Date Posted: 16/July/2006 at 7:18pm
Originally posted by nextlevel nextlevel wrote:

Hey Carpetologist,
You seem like you've been in this industry awhile. Maybe you'll be able to answser this question? As I began to find information about portables, and truck mounts on these kinds of forums, I read alot of forum posts where alot of angry people were posting negative things. They were hijacking topics with off the topic replies, and general ignorant statements.  Why is that? Most of the people I have met in this industry are great folks, but reading these types of forums you wouldn't know it. 



You could say the same thing of many online forums. I think it has less to do with the vocation than the medium; in my experience, people tend to be more behaved in person than in an online forum. I'll bet a lot of the people who've rubbed you the wrong way in these forums would come across just fine in person.


Posted By: Mr. Slide
Date Posted: 17/July/2006 at 9:55pm
i'll 2nd that  Smokey

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http://qcsliders.com - http://qcsliders.com
!!!Check this out!!!
Put a Slide Not a Glide on your Wand, and do a better job!


Posted By: danmarck82
Date Posted: 18/July/2006 at 10:18pm
I agree 100%


Posted By: nextlevel
Date Posted: 19/July/2006 at 11:44am
Michael,
I'd have to agree with you on that. Forums do make it a bit difficult to convey context when communicating to folks.

I've asked inquistive questions and replied honestly to questions others have asked.




Posted By: Michael
Date Posted: 19/July/2006 at 12:27pm
Originally posted by nextlevel nextlevel wrote:

Michael,
I'd have to agree with you on that. Forums do make it a bit difficult to convey context when communicating to folks.

I've asked inquistive questions and replied honestly to questions others have asked.


Well put!

Obviously, subtle indicators that come across vocally and in body language are lost in this medium, but I think we imagine them as we write. I know that when I write, I usually imagine myself speaking the words, but in a certain way; there's no guarantee that others will read it the way I imagined saying it. So, we often think we're communicating better/differently than we actually are. Just a guess.

More fuel to the fire . . . I think we often take jibes and insults more personally in this medium than we would in person. With friends and family day to day, insults are a large part of how we communicate (at least in my life), just because it's funny. In text, it doesn't usually work as well, unless you already know the others involved really well.

Sorry, I kind of geek out on these subjects. Embarrassed


Posted By: nextlevel
Date Posted: 20/July/2006 at 2:31pm
Hey Michael,  its bit off the topic, but what  kind of machine do you use?  A porty or truck mount? 

I myself an about to buy a porty just beause of the money constraints.  Any suggestions?


Posted By: Michael
Date Posted: 20/July/2006 at 5:31pm
I also have a porty for the same reason. A lot of people here will say--and I agree--that someone who knows what they're doing can do just as good a job with a porty as a truckmount, BUT it takes longer. Well, since this is a new business I'm not usually stacking jobs real close together, so I take the time I need. I paired the porty with an RX-20, but I might have gotten a RotoVac 360 if they were out at the time. It's $1000.00 cheaper, and there's less potential for destruction since it's smaller and pulls fewer horses.

The stress on your customers' electrical is at issue if you get all this electrical equipment. Do yourself a favor and get a smart circuit indicator. Be frugal with your equipment and supplies--get quality, but don't splurge. You need a good marketing budget, or all that equipment won't do you much good.

Hope that helps. The Carpetologist, Ted Harding, is one of the best assets on this forum. He could really help you.


Posted By: thermedix
Date Posted: 20/July/2006 at 9:54pm

Times have changed, I was in the biz for a long time, sold, then recently got back in, People have changed, The customers are more educated as to methodology in cleaning, having said that, I find them responsive to new techniques. Recently, I was impressed by "Padmans" pictures and postings, so I talked to the "Carpetologist", he set up a demo with several types of machines and I purchased an OP machine, I demonstrated it to a potential customer who just had their carpets cleaned by a TM and , needless to say, I have the contract. and it`s huge..but it`s more than a great machine I have a fairly new tm and an RX 20 that I normally use, the custy was interested in something new, and it worked out well.

Finally, the customers want SERVICE SERVICE SERVICE, and friendly service to boot...this customer I mentioned told me his former contractor worked from 9-5 MON-Fri, even regarding floods, Whats all that about??? This biz is 24/7/365, if you don`t do that your either very lucky or  unsucessful, when you show up at 3:00am to suck the water out of a clients flooded basement, don`t think they don`t remember that when someone is knocking at their door for $10 bucks cheaper..

If you stand high in a crowd you will be noticed....


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It`s not how far you fall...it`s how high you bounce back up...


Posted By: thermedix
Date Posted: 20/July/2006 at 9:57pm
So to answer the question, 20 years ago there were no forums like this to refer to, good bad or ugly, if you extract one good piece of knowledge from these boards, it`s worth the time you spend on it.


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It`s not how far you fall...it`s how high you bounce back up...


Posted By: Michael
Date Posted: 21/July/2006 at 2:20am
Good stuff, thermedix. I like the then/now perspective.


Posted By: nextlevel
Date Posted: 21/July/2006 at 11:50am
Thermedix
No doubt getting into the business 20 years would have been a different story.  Man I couldnt imagine, or maybe I could.  People are incredibily resiliant and will find a way. The spirit of entrepeanurship in America in particular is great.

Michael,
Was the  decision to go with a porty a tough one?  I find myself trying to reason with getting a really high horsepower porty like the Recoil3hp  and an economical one like the Diamndback Stormchaser 06.  All this will be paired with a Rotovac 360 at any rate. Jus want to make sure like you said i don't overload the customers circuits.  That would be a real bummer, even though I know it will happen  sooner or later.


Posted By: Michael
Date Posted: 21/July/2006 at 2:03pm
It happens, and it sucks, but people are pretty cool about it. It will usually happen at a place where the owner is already aware that their electrical is substandard.

The decision to run a porty wasn't tough, because I was already used to it. If I were used to running a tm, I probably wouldn't even consider a porty. Why? Because no one likes to downgrade. My current extracor is a Ninja 500, and my next extractor will likely be a tm, either a Hydramaster 421/427 or a Diablo; my computer is a Socket 754, and the next one will probably be AM2; my current girlfriend has a hotter body than the one before; etc. Most people can't stand the idea of downgrading.


Posted By: carpetologist
Date Posted: 21/July/2006 at 6:26pm
Thanks Michael for your kind words and yes we built KK on helping others.  Its actually nice to hear from people that I helped out and who are doing much better than I ever have done financially. 
 
We all have our own talents. It just that some have not surfaced as yet for many people.  Michael do not worry about nextlevel. His talents are evident. He could clean with a bucket and a brush and still get customers. Even his name tells you he is on his way up.
 
 


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: carpetologist
Date Posted: 21/July/2006 at 6:29pm
Thermedix
 
Congratulations on landing the big new contract and you landed it with an op machine the Activator.
 
This news will piss a few non believers off.
 
Welcome back to the industry.Clap


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Kleen Kuip Supply Mart Inc.

http://www.kleenkuip.com - New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies


Posted By: Michael
Date Posted: 21/July/2006 at 7:17pm
Originally posted by Carpetologist Carpetologist wrote:

Thanks Michael for your kind words and yes we built KK on helping others.  Its actually nice to hear from people that I helped out and who are doing much better than I ever have done financially. 
 
We all have our own talents. It just that some have not surfaced as yet for many people.  Michael do not worry about nextlevel. His talents are evident. He could clean with a bucket and a brush and still get customers. Even his name tells you he is on his way up.
 
 

I should get a new name . . . . . Wink


Posted By: thermedix
Date Posted: 21/July/2006 at 9:06pm
Thanks Carpetologist
It was a pleasure doing business with you..


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It`s not how far you fall...it`s how high you bounce back up...


Posted By: thermedix
Date Posted: 21/July/2006 at 9:09pm


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It`s not how far you fall...it`s how high you bounce back up...


Posted By: cmaster
Date Posted: 21/July/2006 at 10:59pm
Nice picture. What is it? Besides a red xConfused


Posted By: thermedix
Date Posted: 22/July/2006 at 2:08pm
My 14 year old son joking around with the property manager, the carpet we were working on had many stains that my tm could not get out, the machine that did the job was the activator I recently purchased from kk, "we shall call it Opee!"    BTW, for goodness sake, Have fun while your workin!

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It`s not how far you fall...it`s how high you bounce back up...



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