Hot & Humid
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=2704
Printed Date: 27/February/2025 at 1:55am
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: Hot & Humid
Posted By: MR. STEAMER
Subject: Hot & Humid
Date Posted: 28/June/2006 at 8:38am
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Man it's getting humid, and all sorts of carpet problems are coming up..
You tell the home owner that the need AIR FLOW! AIR FLOW! AIR FLOW!
I always say if it's humid close the windows ...turn on the AC and put the fan to the ON position...if it's nice and cool leave the windows open...
what do you do if the customer doesnt listen????
I cleaned a ladies empty house...she ignored me and locked up everything.
To make a long story short... the house smelt like hell?
would you reclean for free??? or should she have to pay??? ------------- www.mr-steamer.com |
Replies:
Posted By: cmaster
Date Posted: 28/June/2006 at 8:41am
Make her pay
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Posted By: Ken Harris
Date Posted: 28/June/2006 at 11:46am
| Make her pay. At the rates you charge there, you can't afford to reclean for free if it was not your fault. |
Posted By: papagator
Date Posted: 28/June/2006 at 3:02pm
I would have to totally agree....she should pay..she didn't listen.  if you know what I mean------------- just swimmin in circles |
Posted By: MR. STEAMER
Date Posted: 28/June/2006 at 3:09pm
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I cleaned it again free of charge...she called and said her stairs still smell.. man it's not my fault.....would you go give it a shot of deo for free???? ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 28/June/2006 at 3:32pm
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Mr. Steamer you are compounding the problem by adding more moisture. Air the place out. The higher ther humidity the more the odour. Dry equals no odour. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 28/June/2006 at 5:12pm
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yeah I know...but she felt I cleaned it with dirty water...
she is an italian...she wouldn't listen...and she certainly wouldn't let me spray down some kill odor and leave...lol ------------- www.mr-steamer.com |
Posted By: jtuseo
Date Posted: 28/June/2006 at 5:28pm
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You would rather never have her as a customer again, I would never go back for something like that. ------------- WWW.PREFERREDCARPETCLEANING.COM |
Posted By: doug
Date Posted: 28/June/2006 at 5:34pm
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The old dirty water syndrome???I have had that happen. I take them out to the truck and explain that this is not a washing machine? The dirty and the clean do not come in contact. Believe it or NOT??? ------------- Just My opinion |
Posted By: easy1dave
Date Posted: 28/June/2006 at 8:07pm
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I would do what ever it took to make her happy. Then write it off as a bad experience. ------------- david |
Posted By: John L
Date Posted: 28/June/2006 at 8:39pm
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I agree with easy1dave. Reason being is when she is happy you just might keep her as loyal and she might be referring others.. Sounds like she has dogs or cats.. I had this happen on steps.. as it dried they said it smelt like the dog.......
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Posted By: LilNiteRidrhood
Date Posted: 28/June/2006 at 8:46pm
| If you told her to have airflow and she didn't listen we would reclean once and then tough luck. |
Posted By: John L
Date Posted: 28/June/2006 at 11:10pm
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Steamer, how long was the dry time? Why didn't you set up air-movers or fans.....Maybe you moved the wand too fast..
Can't blame her.. I have excellent dry times no matter how humid or whatever the situation is.....
If it took you 2-3hrs on the job, most of the carpet should be near dry or dry to the touch when you left...
What are you not telling us....??????????
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Posted By: MR. STEAMER
Date Posted: 28/June/2006 at 11:31pm
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Only thing I know is...it was damn dirty...and when I left it was damn clean...she gave me a tip she couldnt believe it... BUT SHE LOCKED UP THE HOUSE AND LEFT FOR 3 DAYS... I dont care what your dry times are... on humid days you can just lock up a house with wet carpet it will smell..... I did a basement area as well...and man ever thing stunk to high heaven...
it took 2 hours to clean around 6 areas..... I went real slow in the basement because it was white berber... did an extra dry vac.... cleaned with kill odor pre-spray... and rinsed with textile rinse...
did 5 other jobs that day with no complaints ------------- www.mr-steamer.com |
Posted By: jtuseo
Date Posted: 28/June/2006 at 11:38pm
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try odercide ------------- WWW.PREFERREDCARPETCLEANING.COM |
Posted By: Michael
Date Posted: 29/June/2006 at 12:31am
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Odorcide has become my main deodorizer. Great stuff. I had a humidity issue a couple of months ago. Just bad luck. The humidity hit us without warning, and they weren't home when I did the job. When I got to my own home that evening, it really stank from being closed up in the sudden humidity . . . and I have wood floors! I knew it was just bad luck with weather, and it didn't help that the carpet was absolutely hammered olefin. So, I recleaned and added odorcide, and I made sure to tell them to keep it aired out. They were happy, and I know they would recommend me. It was a drag, but these things happen. |
Posted By: doug
Date Posted: 29/June/2006 at 12:46pm
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Are you guys actually telling people just what in the hell you are putting down on their carpets?? If you need a deodorizer on all these jobs to cover your inability to clean and dry properly. You difinately have a problem?? ------------- Just My opinion |
Posted By: Michael
Date Posted: 29/June/2006 at 12:54pm
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Deleted my obnoxious post. One on this thread is enough. |
Posted By: MR. STEAMER
Date Posted: 29/June/2006 at 9:26pm
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I used deodorizer on that job.... it stunk because she locked the damn house up...now keeps buggin me.....
I told her straight it's her fault.... ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 29/June/2006 at 10:04pm
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Time for a Vortex. eliminate all those kind of problems?? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 30/June/2006 at 7:32am
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IT WOULD SMELL WITH A VORTEX TOO ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 30/June/2006 at 2:40pm
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Yea the smell of $$$$$$$$$$$$$$$$$$$$ ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 30/June/2006 at 7:32pm
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THE GAS THE DAMN THING WOULD COST IN GAS... IT WOULDNT BE WORTH IT EVEN AT .50 CENTS A SQ FT ------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 30/June/2006 at 10:54pm
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I hear ya there Steamer.........
Posted By: doug
Date Posted: 01/July/2006 at 12:48pm
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Mr. Steamer alais Mr. Hot and Humid??? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 01/July/2006 at 3:09pm
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Summer time...and the summer time headaches.... ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 01/July/2006 at 3:23pm
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Sometimes I wonder just what I'am goin to do
Cause there ain't no cure for the summertime blues. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 01/July/2006 at 5:23pm
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say no...when the ask you to go over that spot...
say no if it's too dirty and needs to much pre-spray
say no if they refuse to let a light light into the house and open th windows...
just say no ------------- www.mr-steamer.com |
Posted By: Mr. Slide
Date Posted: 01/July/2006 at 10:58pm
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Everywhere i go i leavem in a state of shock!
outside man it's Hot-Hot-Hot  ------------- http://qcsliders.com - http://qcsliders.com !!!Check this out!!! Put a Slide Not a Glide on your Wand, and do a better job! |
Posted By: doug
Date Posted: 03/July/2006 at 11:51am
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No where to run Steamer
No where to hide
You must return, retreat and clean
With your HIDE??? ------------- Just My opinion |