Pet Peeve’s
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1930
Printed Date: 25/February/2025 at 3:14pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: Pet Peeve’s
Posted By: Steaminpile
Subject: Pet Peeve’s
Date Posted: 15/September/2005 at 3:00pm
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helpful customers
you know the ones they move all the furniture to the middle of the room or pull on your hoses while working and they always leave you with not quite enough slack
how do you ask these customers to politely F off ? ------------- A.K.A. Andy |
Replies:
Posted By: MR. STEAMER
Date Posted: 15/September/2005 at 3:28pm
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Theres a few things I do.... if pre-spraying I'll spray them on purpose if they move all the stuff to the middle before I pre-spray..I'll aks them to move it back while I set up(then I just sit in the van and drink a coke or have a coffee) if they try and help me pull hose...and it's really bugging me...I'll take a time out...head out to the van and drink a coke or have a coffee, by the time I get back most times they've gone if it gets really bad and you need a minute to fart... I call the house number so they go running for the phone... or ask for a drink of water...just to get them out of my hair.
------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 15/September/2005 at 4:36pm
Wait till one sues you when they fall?? then you can curse!!! ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/September/2005 at 11:30pm
I just look for the closest staircase and push them down. Accidently, of course
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Posted By: MR. STEAMER
Date Posted: 16/September/2005 at 8:16am
if they fall at home it's covered under their home owners insurance.... ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 16/September/2005 at 8:42am
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Not if you are there it becomes your fault. I have been there. ------------- Just My opinion |
Posted By: checkmate
Date Posted: 16/September/2005 at 10:06am
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Give him the wand, and tell him you will do the hose. Get the wife going with the pretreat.  |
Posted By: cmaster
Date Posted: 16/September/2005 at 5:12pm
Then they will want a paycheque
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Posted By: greg
Date Posted: 16/September/2005 at 7:57pm
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tell them if they help the price triples. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: doug
Date Posted: 16/September/2005 at 10:26pm
We just thank then for their assistance we will handle it from here and they usually go about their business. It is their home and you are the guest or have some of you forgot why you are there? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 16/September/2005 at 10:57pm
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I forgot
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Posted By: doug
Date Posted: 17/September/2005 at 7:25am
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I know the feeling? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 18/September/2005 at 1:16am
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After a while, I'll remember
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Posted By: John L
Date Posted: 18/September/2005 at 3:54am
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OK you vac quik clean and slide the furniture back...tab...saved you time sliding it out....They can do that for me all day long...less you have to do.. Now the hose part i don't dig at all... Well unless she is a fine fox...then she can hold my hose........ |
Posted By: Willy Parsons
Date Posted: 18/September/2005 at 3:00pm
------------- Certified to be certifiable. |
MR. STEAMER wrote:Posted By: cmaster
Date Posted: 19/September/2005 at 12:40am
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Posted By: MR. STEAMER
Date Posted: 19/September/2005 at 8:47am
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The funny thing is some of that is true... I've been out to the van to fart
------------- www.mr-steamer.com |
Posted By: MR. STEAMER
Date Posted: 19/September/2005 at 8:54am
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My biggest Pet Peeve just happened My brother doesn't tell me anything is wrong with the truck until monday 20 minutes before the day starts I'm about to blow a gasket
------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 19/September/2005 at 11:30am
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I have been there I think I blew a gasket at the time. ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 19/September/2005 at 3:31pm
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he's smart he came with my father.....this morning 5 jobs today rebooked one lost one did 3 I'm not fixing his truck... I putting him on vacation ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 19/September/2005 at 5:13pm
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Paid leave of absence? ------------- Just My opinion |
Posted By: greg
Date Posted: 19/September/2005 at 8:47pm
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it's like i always say NEVER work with family or friends. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: cmaster
Date Posted: 20/September/2005 at 1:27am
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Permanent vacation?
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Posted By: MR. STEAMER
Date Posted: 20/September/2005 at 7:27am
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He has to learn to respect equipment...... I love to service stuff but he never brings it around until there is a problem, he is a hard worker and an excellent cleaner. Just that he has no respect when it come to handing in paper work, making sure the inside of the truck looks somewhat tidy, and servicing the darn thing. I give him free range to drive it when he wants to clean for extra cash when he wants on my dime. he thinks I'm bitchy...wait til he has to say "Can I take your Order please" a thousand times a day
------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 20/September/2005 at 8:40am
What happens when you get busy? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 20/September/2005 at 11:28am
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Doug I find it impossible...to find a guy who is the total package...the total package guy is already working for himself. I fed up with the breast feeding...I'm knocking him off my tit. I'll scale back only advertise my own area......one truck is more than enough... I have given my last ride ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 20/September/2005 at 2:46pm
Make him more accountable. ------------- Just My opinion |
Posted By: Willy Parsons
Date Posted: 20/September/2005 at 3:33pm
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Better than blowing a seal, but the seal might argue the point. ------------- Certified to be certifiable. |
Posted By: MR. STEAMER
Date Posted: 20/September/2005 at 4:30pm
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doug I've tried that.....I'm tired of being the grouch
------------- www.mr-steamer.com |
Posted By: Adwa
Date Posted: 20/September/2005 at 8:51pm
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Steamer have you ever given him a second chance........Every one should at least deserves a second chance if you say he has some good qualities that are pretty important in this industry....the rest can be worked out. I wouldn't want to be at your house come Thanks Giving. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: Advantage
Date Posted: 20/September/2005 at 9:44pm
Why is this? They see how I take care of the equipment. I make it plain that next to customer service is equipment service, still it won't sink in. Had a helper throw a commercial vacuum in the back of the van and then throw an air mover on top of it. Boke the vaccum. He acted like it was the vacuums fault. He was a great helper. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: cmaster
Date Posted: 20/September/2005 at 10:34pm
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If they don't have a financial stake in the biz, they don't seem to give a $hit about much
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Posted By: Advantage
Date Posted: 20/September/2005 at 10:54pm
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How bout stake in employment, how bout stake in, if I have to replace equipment you break I can't afford to give you a raise. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: cmaster
Date Posted: 20/September/2005 at 10:58pm
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Na, that's no incentive
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Posted By: doug
Date Posted: 21/September/2005 at 2:52pm
How about you F**KUP one more time and your out a here? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 21/September/2005 at 3:16pm
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Doug some of the bastards love to hear that I remember one guy I fired picked up an knife and pointed it at me I don't fire I just give vacations
------------- www.mr-steamer.com |
Posted By: John L
Date Posted: 21/September/2005 at 5:29pm
| I had a helper just drop the wand from the cleaning height when he had to move some furniture...he did it right in front of me...man..that was his last day...lucky the disconnect didn't snap off..it was real hot...... |
Posted By: Advantage
Date Posted: 21/September/2005 at 6:07pm
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How about swinging a pump up sprayer around by the pump handle? That was his last day. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: John L
Date Posted: 21/September/2005 at 6:11pm
| had another helper who didn't want to wand just move stuff around so his pay went from $10hr to $6.50 on the job no travel time....so he quit....... |
Posted By: cmaster
Date Posted: 21/September/2005 at 11:34pm
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Make em quit. Much better than firing them
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Posted By: MR. STEAMER
Date Posted: 21/September/2005 at 11:38pm
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lol ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 23/September/2005 at 9:50pm
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You will have him back before you know it? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 23/September/2005 at 10:52pm
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Sorry, no returns
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