That Customer you hate(rant)
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1922
Printed Date: 25/February/2025 at 3:27pm
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Topic: That Customer you hate(rant)
Posted By: MR. STEAMER
Subject: That Customer you hate(rant)
Date Posted: 14/September/2005 at 12:14am
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Don't you just hate when you get the call from that customer you can't stand doing??? I don't care if she reads this... Ms. _______ I hate doing your work! I got that call....I've sent my brother...she doesn't want him... I sent his helper... she doesn't want him...I've sent a friend.. she doesn't want him either. she wants me and me alone to clean her NASTY CARPETS! what the hell did I do to this lady....she has capture my cell phone number and calls me directly now...I feel I'm being stocked. I'm cleaning her house tommorrow... a 1 hour job is most likely to take ALL DAMN DAY! the only escape is to clean the damn thing and get it over with.. does anyone have suggestions??? ------------- www.mr-steamer.com |
Replies:
Posted By: cmaster
Date Posted: 14/September/2005 at 12:34am
Offer to pay for someone else to clean her carpet
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Posted By: MR. STEAMER
Date Posted: 14/September/2005 at 8:29am
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hell no! she wouldn't allow that I've had two rain delays.. Her appointment is at 10 am this morning she won't clean if it's raining... I just called her so I'm praying for rain...lol ------------- www.mr-steamer.com |
Posted By: jackblack
Date Posted: 14/September/2005 at 9:43am
| Fire the biatch! |
Posted By: MR. STEAMER
Date Posted: 14/September/2005 at 2:18pm
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I just got back from cleaning her carpets...3 1/2 hours of hell.. but I made it! ------------- www.mr-steamer.com |
Posted By: Advantage
Date Posted: 14/September/2005 at 6:24pm
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Ain't it great to be loved. The ones I hate are the lowballers who stand over your shoulder to make sure you are doing it right. They want to pay you a dime but cost you a dollar. You know, the ones that while you are estimating say, "Oh, you don't have to do this or that." But once the truck is turned on. "Can you do this? Can you do that?" Yes, I can, it will be $$.$$ extra. ------------- CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken. |
Posted By: cmaster
Date Posted: 14/September/2005 at 7:43pm
Next time they call, tell them you are booked for 6 months
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Posted By: doug
Date Posted: 14/September/2005 at 9:45pm
I just tell them under the circumsissions I think for best interests all invovled you should get another cleaner. thank you very much. ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/September/2005 at 12:42am
Circumsisions? Ouch
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Posted By: doug
Date Posted: 15/September/2005 at 7:41am
Same feeling ask Steamer?? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 15/September/2005 at 9:22am
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it sure is....it hurts just as much as someone pulling on your nuts ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 15/September/2005 at 2:53pm
That is really more info than I need? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 15/September/2005 at 3:31pm
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you asked ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 15/September/2005 at 4:38pm
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I guess I will know better the next time? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 15/September/2005 at 11:25pm
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Maybe you could offer a circumsision at no charge with their cleaning. Bet they won't be calling you back, ever
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Posted By: doug
Date Posted: 16/September/2005 at 8:42am
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I don't have Steamer's clientel to offer that? ------------- Just My opinion |
Posted By: checkmate
Date Posted: 16/September/2005 at 9:59am
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Raise Her Price ! If she ask why, just say "Your a lot of work" |
Posted By: doug
Date Posted: 16/September/2005 at 4:27pm
I think some have attend the Red Board School of Pricing? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 16/September/2005 at 5:09pm
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Everyone has attended. It's free |
Posted By: greg
Date Posted: 16/September/2005 at 8:04pm
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i agree with checkmate. if there is a client i don't want to do work for i put the price up high, if they bite the extra money is worth the headache. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: Steaminpile
Date Posted: 16/September/2005 at 8:23pm
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I tell them to call Greg ------------- A.K.A. Andy |
Posted By: doug
Date Posted: 16/September/2005 at 10:30pm
I think most of you are full of $hit with your replies. You are probably kissing their a$$s just to get their work regardless of what they are going to pay you. This is not the Red Board and I know most of you don't grt to interview your prospective customers. So get with the program and cut the the bull$hit. ------------- Just My opinion |
Posted By: cmaster
Date Posted: 16/September/2005 at 10:56pm
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Of course we are. We read the red board
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Posted By: doug
Date Posted: 17/September/2005 at 7:24am
I for one know that everyone is up front with their daily contributions to this so ever important matter? ------------- Just My opinion |
Posted By: greg
Date Posted: 17/September/2005 at 8:30am
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doug i don't kiss anybody's ass. i choose what charge and i stick to it. yesterday a lady called she wanted a livingroom hall 2 b/r's empty she wanted it cleaned on Saturday i told her 130.00 plus tax , she said make it 115.00 tax in and it's a deal, i said no can't do it and she called someone else. no one has to kiss ass to get work. if you provide a good service they will come, and they will pay for it. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: doug
Date Posted: 17/September/2005 at 9:28am
What has that got to do with not liking a customer? so you lost the bid big deal? If everyone posted here everytime they didn't get a job Ted would make more selling crying towels. ------------- Just My opinion |
Posted By: greg
Date Posted: 17/September/2005 at 9:57am
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doug you are the one who said everyone is probably kissing ass to get jobs. i was giving an example of how i don't. stand behind what you say doug.... unless your all talk of course. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: MR. STEAMER
Date Posted: 17/September/2005 at 1:12pm
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I'm one respect doug is right...I stick to the adevertised price, really you can't charge more. I make sure I charge for everything...thats not the problem...she only wants me to clean it... WHY I don't like her or her damn carpet.....but she won't allow me to send someone else ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 17/September/2005 at 2:54pm
Greg you are making no sense. Are you trying to say you charge more for saturdays?  ------------- Just My opinion |
Posted By: John L
Date Posted: 18/September/2005 at 3:56am
| This Chinese rest....man i hated to do them... greasy...nasty and had to do it on a Saturday night 9PM......I raised the price and they called someone else....that's loyalty for'ya...right....... |
Posted By: LilNiteRidrhood
Date Posted: 18/September/2005 at 10:47am
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Tell her you are an owner now and don't do any cleaning.
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Posted By: greg
Date Posted: 18/September/2005 at 4:16pm
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doug i don't charge more on Saturdays, but i also never give deals on Saturdays or Sundays or jobs done after 6pm. Customers pay my price or call someone else. I'm worth what i charge. And this lady I was talking about, said she is going to call Monday to see if I changed my mind. Should I meet her price or stick to mine. What would you do? ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: doug
Date Posted: 18/September/2005 at 5:09pm
Greg: I would stick to my price.  ------------- Just My opinion |
Posted By: greg
Date Posted: 18/September/2005 at 5:36pm
me too. thanks  ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: cmaster
Date Posted: 19/September/2005 at 12:38am
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She probably calls WalMart every day to see if they lowered the price on a$$wipe so she can go buy some. If not, she uses her fingers
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Posted By: doug
Date Posted: 19/September/2005 at 11:26am
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Good customer. Loyalty?? ------------- Just My opinion |
Posted By: cmaster
Date Posted: 20/September/2005 at 1:32am
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Fire her in an instant |
Posted By: MR. STEAMER
Date Posted: 20/September/2005 at 11:44am
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naw clean and gets the money ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 20/September/2005 at 2:48pm
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Splash & dash. Is that the true answer? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 20/September/2005 at 4:31pm
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clean and collect ------------- www.mr-steamer.com |
Posted By: greg
Date Posted: 20/September/2005 at 7:28pm
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lick and promise... that sounds kinky doesn't it. if your dirty minded of course. ------------- nothing is impossable. it just hasn't been done yet. |
Posted By: Adwa
Date Posted: 20/September/2005 at 8:58pm
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Greg........I would take the promise with a lick ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: cmaster
Date Posted: 20/September/2005 at 10:40pm
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How did we know that?
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