Carpet Cleaners Hangout - Become a carpet cleaning expert

This carpet cleaner's tip is brought to you by Jeff Cross, senior editor of CM/Cleanfax magazine and administrator of CarpetClasses.com . See upcoming class schedule at the end of this message, or click here.

Become a carpet cleaning expert

Are you a carpet cleaning expert? It may not be as hard as you think�

Most cleaning technicians in this industry choose to do this work because they enjoy it. One reason they enjoy it is because of the challenges presented.

Each job is different; each customer has at least a slightly different expectation. This makes carpet cleaning a true �custom cleaning� experience.

Become a carpet cleaning expert - start with these steps

� Always ask about cleaning expectations or concerns. Do this at the outset of your inspection.

� If there is a spot, stain or other aspect of the cleaning process that you aren�t positive will be 100% successful, communicate it. Don�t make excuses� instead, relate experience. If you know that 30% of the time a certain stain is not removable, be honest and tell it like it is.

� Experiment on your own carpets. But when cleaning on the job, follow solid cleaning protocol that you know works. More than just a few carpet cleaners have �melted� a carpet fiber because of experimenting with the �unremovable� stain.

� If you don�t know something, go to the reference books you should have collected. If you don�t have reference books (cleaning manuals, etc., you can find them at the CMI Educational Products website (click here). Remember, even a qualified doctor of medicine runs into his office now and then to look up what might be wrong with one of his patients� you can do the same.