My company did a job a few weeks back, and the customer refused to pay.  We cleaned the lobby of a small hotel,moved sofas and everything,took a whole sh*t load of dirt and mud out, and the owner of the hotel told me he didn't like the job, i left the invoice with the girl at the front desk, and when i called him he told me he's not making out the check...i told him he needed to pay, he never did,,,,

How can i  collect payment by law??????

There's nothing you can do but take him to small claims court. I think you should also have them sign a wavier before you start the job.......not so much home owners but big companies that feel they can pull this kind of sh*t and get away with it.  The guy probably does it twice a year to different companies. 

cmss wrote: how much do i have to pay if i take it to collections...........

Around 35% is what I was quoted

It was a two part lobby,two sides i'll just say the job was done in two parts, well if he won't pay i'm going to have to srew him over

what do you think?

grab a bunch of dirt, put it into pockets.go into lobby and get it dirty???

you are just giving it back.

Did you do a redo??

If you did and he still won't pay.....

Go in with grape juice and ask for your money.

Or else, whooops.

Rick/Magic wrote: hey, MR Steamer...how about going and cleaning a really nasty resturant and then going back to the motel and hooking up a couple of sections of vac hose to the dump and dumping right in the middle of the lobby...that's what I thought about doing to one of those Patels (the one I took to court)...but my better half talked me out of it...LOL

Sewer backups are better

TRADE FOR CURRY

N1

greg wrote: tell every other carpet cleaner in your town how he ripped you off. if he calls them they can say you already warned them about him and his scams.

A very good idea    

Milk, dumped gerously over the carpet in quantities copious enough to saturate the pad. Don't forget to step in dog turds before you dump the cow juice.- NOTHING reeks like rotten protein and lawn chocolates.

And still sue the ba$tard.

Willy Parsons wrote: Milk, dumped gerously over the carpet in quantities copious enough to saturate the pad. Don't forget to step in dog turds before you dump the cow juice.- NOTHING reeks like rotten protein and lawn chocolates. And still sue the ba$tard.

Willy, you are mean. Good plan

If he told me he wasn't happy with the job I would have redone it and chances are with the amount of dirt and mud you are describing

I woulda post bonneted

then if he refused to pay I would dump my waste tank in the lobby after a cat urine job

Payment due upon receipt on your invoice..mention that to all custys. and make sure they sign the invoice... I never had a problem yet... You have to take control once your foot is in the door...

If they say "well we pay in 30-90 days.. i walk away... or if your on the phone..I will get back to you.. get PAID when your done or don't do the job... after 20yrs of hearing all the excuses i don't roll-the-dice anymore with them.... been ripped off once by a res. custy.. check bounce and she moved out... I didn't know she was moving... the bank told me she's been bouncing checks all week.....

Less accounts receivables to worrrrryyy!! about....

Good luck on collecting!!!!

John L wrote: get PAID when your done or don't do the job...

John your not making sense in this statement. I'm your English Teacher nightmare.

John L wrote: Payment due upon receipt on your invoice..mention that to all custys. and make sure they sign the invoice... I never had a problem yet... You have to take control once your foot is in the door... If they say "well we pay in 30-90 days.. i walk away... or if your on the phone..I will get back to you.. get PAID when your done or don't do the job... after 20yrs of hearing all the excuses i don't roll-the-dice anymore with them.... been ripped off once by a res. custy.. check bounce and she moved out... I didn't know she was moving... the bank told me she's been bouncing checks all week..... Less accounts receivables to worrrrryyy!! about.... Good luck on collecting!!!!

In a perfect world we'd all get paid at the end of every job. Unfortunately this world is far from perfect.

Most customers who want you to continue doing work for them will pay you within 30 days. If they don't, the next time they call, you tell them you want payment up front or immediately after the job is done.

see this is where all you guys go wrong...

Don't give anyone credit right off the bat.... if they want credit they have to fill out a credit app....  with 3 references of other buisness contacts and banking info... so you can check it..

and no credit should be extended on the first order..

once they hear credit app most companies will cut you a check right away

I get a credit card number for every job unless I have a credit ap or unless they are government or a bank.

I don't process the credit card till after 30 days but even companies mail a cheque fast when one of their employees has had to give a personal card number to book.  This way you have someone on the inside harassing accounting or the owner to get a cheque out.

Adwa typed > > >John your not making sense in this statement. I'm your English Teacher nightmare.

Adwa and cmaster.. In 20yrs i have gotten payment WHEN I WAS DONE with the job... plain and simple to do...Makes sense in USA....

I've only had one commercial customer so far.  But I got 50% UP FRONT, and 50% AT JOB END!  It was a hotel and they were cool with that.

Adwa wrote: You can never be sure,  credit card could be declined, cheque could bounce, cash could be phony  what's a hard working man to do.  Oh ya I forgot.........that's business.

All these things can happen.  And, yes in business you're gonna get write offs.  At some point you do have to suck it up and cut your losses.

BUT I have to say that at least getting the card up front tends to eliminate the guys that had no intent to pay in the first place which is what this yahoo sounds like.  Guys like this don't even have credit so they have to tell you "I don't have a credit card".  This sends me a clear message to get cash up front or don't clean.  In the end, all this achieves is another way to TRY to get paid.

greg wrote: i like jodi's idea too. but we don't have problems with getting paid. if i sence someone is a scamer i put the price out of his/her reach.

Greg that's all well and good............you can not sense a scam all the time..........the best con man..........is the nicest guy you want to meet.