Flood
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1162
Printed Date: 24/February/2025 at 12:44pm
Software Version: Web Wiz Forums 12.06 - https://www.webwizforums.com
Topic: Flood
Posted By: MR. STEAMER
Subject: Flood
Date Posted: 02/March/2005 at 9:17pm
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Just looking for some clarification... I going to take a look at a flood job tomorrow.... The customer said clear water came up from the toilet drain... no fecies... The customer believes it should be good to go with a water extraction and just a cleaning... I advised the customer that he had a black water situation... he told me "no the water is clear"...lol should I treat this as black water or at least an Unsanitary flood.... in these cases the carpet would be disposed of, but the customer doesn't want to do that... what should I do...? I think I'm going to walk when I see it tomorrow ------------- www.mr-steamer.com |
Replies:
Posted By: MR. STEAMER
Date Posted: 02/March/2005 at 9:20pm
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Another thing... this is a 1 year old stain master carpet... the warranty is gone right cationic anti-micobial agents have neutralized the protectant.. so it's best just to rip the carpet out right??? ------------- www.mr-steamer.com |
Posted By: Superglide Ken
Date Posted: 02/March/2005 at 9:32pm
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After 48 hours it is a cat 3 flood regardless of the source. That is likely what you are going to see. If that is true, pull it or walk IMO. ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: doug
Date Posted: 03/March/2005 at 7:02am
Mr. Steamer: Why did you wait till today? We got in after 12 last night from a washing machine hose.  ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 03/March/2005 at 7:16am
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Thats when the customer wanted it ------------- www.mr-steamer.com |
Posted By: doug
Date Posted: 03/March/2005 at 8:09am
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I hope you take SGK's box cutter with you??? ------------- Just My opinion |
Posted By: MR. STEAMER
Date Posted: 03/March/2005 at 10:13am
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well I'm back... and I don't think I'm doing the job... the customer only wants it extracted and cleaned... of course it's a rental. it should be ripped out.... but I told him I would do it.... no bill and tail light garantee...lol ------------- www.mr-steamer.com |
Posted By: PadMan
Date Posted: 03/March/2005 at 10:43am
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Wise decision Steamer, if you do it it becomes YOUR liability, if the customer doesn't allow you to do the right thing, forget it YOUR butt is the one on the line. ------------- Converting HWE customer to VLM customers for 30 Years! |
Posted By: doug
Date Posted: 03/March/2005 at 12:20pm
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YOUR A GOOD MAN STEAMER. WISE DECISION ------------- Just My opinion |
Posted By: Adwa
Date Posted: 03/March/2005 at 1:31pm
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Your a wise man Mr. Padman ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: doug
Date Posted: 03/March/2005 at 5:13pm
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Waterdamage sure is not what it used to be. ------------- Just My opinion |
Posted By: John L
Date Posted: 04/March/2005 at 1:45am
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How much water damage? just in the bath area? I would have him sign waiver on the situation and the price. If the water went down the basement then i would pass, he could blame you for that. What padman said. But if it didn't then extract the heck out of it, a claw would be nice, and get air movers underneath. Make sure he pays ya good. Good luck. |
Posted By: Cleaner1
Date Posted: 04/March/2005 at 6:32am
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Actually a waiver for that type of thing isn't worth the paper it's printed on. The judge would ask for written documentation on the proper procedure for CLASS 3 water damage and when he read this, the waiver would go out the window. This is a class three water damage regardless of the 48 hr. thing. The source is still sewer! Just my opinion. ------------- Cleaner1 |
Posted By: Adwa
Date Posted: 04/March/2005 at 11:32pm
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You know that saying Cleaner1, once the sh*t hits the fan it's out of there. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: John L
Date Posted: 05/March/2005 at 12:09am
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Just curious, The customer said it was clear water, now just because it came out of the toilet Is it still a class 3 water damage? I would guess it's not sewage unless there was sewage flooded. |
Posted By: MR. STEAMER
Date Posted: 05/March/2005 at 5:42pm
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The Toilet was a new installation..... never used.. no sewage that I could see ------------- www.mr-steamer.com |
Posted By: Superglide Ken
Date Posted: 05/March/2005 at 5:47pm
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Source of the water what is important. From the bowl is always treated as Cat 3, wheareas the tank is Cat 1 or 2. ------------- Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs. |
Posted By: Adwa
Date Posted: 05/March/2005 at 9:36pm
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Steamer if it was clear water why would you not just clean it up. Why would you have to rip it out? ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: MR. STEAMER
Date Posted: 05/March/2005 at 9:39pm
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it came from the toilet... from the sewage drain.... It might look clear but you don't know whats in it ------------- www.mr-steamer.com |
Posted By: Adwa
Date Posted: 05/March/2005 at 9:41pm
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Gotcha!!! ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: MR. STEAMER
Date Posted: 05/March/2005 at 9:43pm
???? ------------- www.mr-steamer.com |
Posted By: Adwa
Date Posted: 05/March/2005 at 9:45pm
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I mean I didn't think of it that way. I thought if water is clear then there shouldn't be a problem. ------------- The Following Statements do not Necessarily Reflect the Views of this Forum Network http://www.kleenkuip.com - http://www.kleenkuip.com |
Posted By: MR. STEAMER
Date Posted: 05/March/2005 at 9:57pm
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It's a basement... it was hard to sell... plus it smelt like hell... so maybe I was blinded.... cleaning the carpet is way easier than ripping it out... I wouldn't want to touch it ------------- www.mr-steamer.com |