Don’t Hate
Printed From: Carpet Cleaning Forum
Category: Carpet Cleaners Discussion
Forum Name: Carpet Cleaners Hangout
Forum Description: General discussion on anything related to carpet cleaning
URL: https://www.kleenkuip.com/forum/forum_posts.asp?TID=1116
Printed Date: 06/May/2024 at 4:07am
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Topic: Don’t Hate
Posted By: Waldo
Subject: Don’t Hate
Date Posted: 20/February/2005 at 7:15pm
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Give your customers what they want. Clean and Dry Carpets.
Waldo The Golden Wand |
Replies:
Posted By: doug
Date Posted: 20/February/2005 at 7:18pm
Waldo which is more important dry or clean carpets??? ------------- Just My opinion |
Posted By: Waldo
Date Posted: 20/February/2005 at 7:21pm
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They want both give it to them in equal amounts. Waldo |
Posted By: doug
Date Posted: 20/February/2005 at 7:29pm
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I guess I take too many variables when tryimg to jusyiofy dryig times like. Carpet construction Fiber type Amount of soiling If the home has A/C Forced air heat. Time of year Just to mention a few.
------------- Just My opinion |
Posted By: Waldo
Date Posted: 20/February/2005 at 7:43pm
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Eliminate the variables. Secret Pre-Spray, Huge blower. Heavy soil crank the heat. Step it up.
Waldo The Golden Wand
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Posted By: doug
Date Posted: 20/February/2005 at 7:53pm
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Waldo: I guess I am too conservative regarding my dry times. ------------- Just My opinion |
Posted By: Waldo
Date Posted: 20/February/2005 at 8:05pm
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Doug when I take calls from possible first time customers the MAJORITY of them ask how long will it take for my carpets to dry? They are concerned. So I give them what they want. Clean and Dry carpets. Greenie got me geeked on Dry times. Cleaner and Drier carpets= More Referals. Dont Hate.
Waldo
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Posted By: doug
Date Posted: 20/February/2005 at 8:08pm
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Waldo; However it may sound I do agree with you on this subject. What do you consider a resonable dry time? I don't mean a 18 berber either. ------------- Just My opinion |
Posted By: Waldo
Date Posted: 20/February/2005 at 8:12pm
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If you did 3 rooms. When you are wrapping the hoses up the first room should be dry.
Waldo
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Posted By: doug
Date Posted: 20/February/2005 at 8:19pm
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Waldo: You can consistantly guarantee this? If you can I am certainly impressed with you. We have had the upstairs dry by the time we finished the lower level. But bedrooms are mot usually as soiled as the LR, DR Kitchen. anyway I am not looking for excuses. We usually say 4 to 6 hrs drying times. give or take. As I say I am conservative. The first rooms may be dry when we leave, but the rest still have to dry. The same holds threw when you leave the job it may be a couple or three hrs before everything is completely dry. It also depends on how much you cleaned in the home how fast the himidity goes down. ------------- Just My opinion |
Posted By: nightrider
Date Posted: 20/February/2005 at 8:28pm
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Freakin customers want everything, Clean, Dry, Staines Gone, Smell Nice, Stay Clean Forever, Cheap, A Gift. A Discount, A Calender, A Business card, A Guarantee...............and More...........ALL FOR 39.95 FOR 5 ROOMS.......AND REFUSES TO PAY THE TAX. THAT'S WHY I DO 95% COMMERCIAL, ALL THEY WANT IS SOMEONE TO BE THERE AND MAKE IT LOOK HALF CLEAN.LUS YOU ALSO ACT A SECURITY GUARD. NIGHTRIDER |
Posted By: doug
Date Posted: 20/February/2005 at 8:30pm
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Security guard: The wolf guarding the hen house??? ------------- Just My opinion |
Posted By: Steaminpile
Date Posted: 20/February/2005 at 8:42pm
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depends where you live too.
I tell customers 3-6 hours and they're amazed most of the time
"when the last guy cleaned my carpets it took 2 days!!??"
did a place today ----,LR,rec rm
did the LR first and by the time I finished the rec rm the LR was dry to the touch
high heat rules
------------- A.K.A. Andy |
Posted By: doug
Date Posted: 20/February/2005 at 9:05pm
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I think my 405's put out ample heat. ------------- Just My opinion |
Posted By: Waldo
Date Posted: 20/February/2005 at 9:35pm
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Whats ample?? Waldo The Golden Wand |
Posted By: doug
Date Posted: 20/February/2005 at 9:37pm
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Around 240 degrees.@ the unit ------------- Just My opinion |
Posted By: Waldo
Date Posted: 20/February/2005 at 10:39pm
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BRRRRRRRRRRRR!!!!!!
Waldo The Golden Wand
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Posted By: doug
Date Posted: 20/February/2005 at 10:43pm
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OK Waldo: Now you can tell me just how hot your boiler is. ------------- Just My opinion |
Posted By: Lisa Smith
Date Posted: 20/February/2005 at 10:56pm
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There are variables when it comes to dry times. I live in a very dry
climate. I guarantee 1-2 hour dry times. But believe me, polyester
carpet is dry on the backstroke and a heavy wool rug still can take 6
hours. If it is a wool, I tell the custy that dry times will be longer. If you spray water-based protectant after cleaning you can increase your dry times significantly too. You must allow for that. Solvent -based protectant will actually shorten the dry time. But it can be hazardous. A well engineered machine set to the highest lift possible for it to run efficiently, good consistant heat, a non-restrictive filtration system, 2" vac hose run all the way to the wand, a 2" tubed wand (for mounts with a 4 series blower or larger), and a good fitting hole glide will give great dry times. Very heavy pre-spraying can hinder dry time a little, but that just means that you are not rinsing effectively enough and leaving residue that is hindering the drying process. Rinsing well is essential. Take care, Lisa |
Posted By: MR. STEAMER
Date Posted: 20/February/2005 at 11:44pm
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Fast drying times arew good.... but the customer will complain if it drying before you leave and you didn't get all the stains out... the first thing they'll say is you didn't use enough water... go over it again..
------------- www.mr-steamer.com |
Posted By: Lisa Smith
Date Posted: 20/February/2005 at 11:52pm
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I've never heard that from a custy, Steamer. They are very happy
with our quality of work. They love it if the carpet is dry within an
hour or two and they can put their house back together and start using
it again right away. Take care, Lisa |
Posted By: MR. STEAMER
Date Posted: 20/February/2005 at 11:56pm
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I heard it Lisa... he misted with his wand and vac'ed.... the carpet where dry fast... but they didn't come clean... so the customer said they where not cleaned... she was right in this case... the same thing could happen if you use a glide.... not knocking glides Lisa... I getting a GREENGLIDE!!!!as soon as I get a wand... you haven't got back to me yet ------------- www.mr-steamer.com |
Posted By: Steaminpile
Date Posted: 20/February/2005 at 11:57pm
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I've only had one customer say I didn't get it wet enough
240 ATM is fine by me Doug
I usually have mine set at 225-250 and yes Waldo she'll go up to 300 plus no problemo but I don't think the neptune hose would last more than a month at that rate
------------- A.K.A. Andy |
Posted By: MR. STEAMER
Date Posted: 21/February/2005 at 12:01am
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I burnt neptue hose at 300 * f... brand new hose got right black... 190 at the wand is safe.... safe for every one and everything involved ------------- www.mr-steamer.com |
Posted By: Steaminpile
Date Posted: 21/February/2005 at 12:12am
you hug trees too Steamer? ------------- A.K.A. Andy |
Posted By: Lisa Smith
Date Posted: 21/February/2005 at 1:34am
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Hey Steamey, Not found any great deals yet. I'm still keepin' an eye open for you. You interested in the Sears wands? Good deals can be had on those. I don't like the Sears set up myself, but many love them. Take care, Lisa |
Posted By: surroundings
Date Posted: 21/February/2005 at 7:50am
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Dry times: Good topic here. It would depend though.... TM or portable? Water pressure? Time of year? RX or Wand? Carpet type? Temperature of water? Speed of work? Dry pass speed? Extra dry pass? So many variables... but what is the outside acceptable length of time to leave a carpet damp? How long before it becomes a health hazard? How long before you've created problems? Is 12 hours too long? 16 hours? At the above listed times, the customer may bitch, moan, & complain... but are those times DANGEROUS? Just wondering... Cheers, Allen |
Posted By: doug
Date Posted: 21/February/2005 at 8:22am
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I am still trying to figure how you flush a spot with 300 degree water with resetting the nap? ------------- Just My opinion |