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$300 Cancelled today

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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
Location: Canada
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 08/October/2005 at 12:01am

He was a mailman in a previous life

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doug View Drop Down
King of the One Liners
King of the One Liners

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Joined: 31/January/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 08/October/2005 at 8:48am
That is why he always delivers??
Just My opinion
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cmaster View Drop Down
IICRC Instigator
IICRC Instigator


Joined: 29/January/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 09/October/2005 at 10:29pm
More than he promises
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Steaminpile View Drop Down
Master Carpet Cleaner
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Joined: 04/February/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 10/October/2005 at 2:39am
 Pimp 





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Andy
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duckcountry View Drop Down
Master Carpet Cleaner
Master Carpet Cleaner
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Joined: 29/October/2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 31/October/2005 at 4:56pm

I would recommend calling the day before to confirm the appointment and always have a cancellation fee clearly identified on every quote.  By calling them 24 hours in advance you give them an out. 

Of course, you can always make exceptions provided your exceptions do not become a routine practice.

 

Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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John L View Drop Down
Carpet Cleaning Guru
Carpet Cleaning Guru


Joined: 29/November/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 31/October/2005 at 5:27pm

I always confirm/remind...but stuff happens...cancel fee don't cut it here...

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