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US Products Evoultion Wand |
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77748 
Journeyman 
Joined: 12/August/2004 Status: Offline Points: 298 |
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 Topic: US Products Evoultion WandPosted: 09/November/2009 at 11:53pm |
 Very expensive wand had mine for a year. Light wand which is black damn bottom fell out on it. Seems like clips broke on it. Sucks!!! Going to try epoxy. Love the wand iI do not think I will recommend or purchase this anymore  |
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cmaster
IICRC Instigator 
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 09/November/2009 at 11:59pm |
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No warranty????? For 895.00 it should be lifetime warranty. I'd be raising some sh*t!!!!
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The STD Meter |
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77748
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Joined: 12/August/2004 Status: Offline Points: 298 |
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Posted: 10/November/2009 at 12:35am |
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Not only the glider but what the glider goes onto in one piece. Thought it would just click back in no as you glide it falls off
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77748
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Joined: 12/August/2004 Status: Offline Points: 298 |
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Posted: 10/November/2009 at 12:36am |
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Just emailed manufacture see if they call or do something.
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cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Posted: 10/November/2009 at 1:56am |
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Sounds like a real POS. Let us know what happens with the manufacturer
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carpetologist
The Great Hardini 
Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Posted: 11/November/2009 at 12:16am |
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If you would have bought it from Kleen Kuip first of all we would have attempted to talk you out of it.
But, if you persisted and purchased it and had this problem you would already have your money back. It pays to buy from a reputable company. |
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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Superglide Ken
Grand Potentate 
SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 11/November/2009 at 4:11pm |
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IMO if you are going to buy a high end wand, that wand should be made of Titanium metal, not plastic. While plactic is certainly light, it is not durable.Especially over the 20+ years a titanium product would last you.
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FuzzSucker
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Joined: 02/February/2008 Location: Lost and Found Status: Offline Points: 206 |
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Posted: 12/November/2009 at 7:46pm |
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I they could make it out of something more solid, like titanium or carbon fiber, and make it have a more lower profile design, but keeping with the laminar airflow concept, it would be a great wand. A Teflon glide would not hurt either.
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77748
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Joined: 12/August/2004 Status: Offline Points: 298 |
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Posted: 01/December/2009 at 11:51pm |
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Ok!! Wand is guaranteed for 1 year. This happened on the 13th month.
They replaced it completely with a new on at no extra charge. Very happy this is the best wand I have ever used  |
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77748
Journeyman
Joined: 12/August/2004 Status: Offline Points: 298 |
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Posted: 04/December/2009 at 12:35am |
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As sid this is the best wand I ever used. I just haven't seen anything better.
Sapphire Scientific has a new wand out with a see through glass and on the bottom and a hydroforce type spray trigger any feedback on that . |
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Superglide Ken
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SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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Posted: 13/December/2009 at 7:08pm |
Quess you don't get out much.Titanium wands cost less than that wand and last at least 10X longer IMO. Glad they gave you another wand, but as Ted said, many dealers that know better would have tried to talk you out of the purchase in the first place. Plastic does not hold up like metal, especially Titanium metal.  Edited by Superglide Ken - 13/December/2009 at 7:08pm |
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77748 wrote:
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