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TomR 
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Joined: 25/April/2004 Location: United States Status: Offline Points: 81 |
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 Topic: wickback?Posted: 04/May/2004 at 5:10pm |
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I am noticing in some of my janitorial accounts that after the carpet cleaning contractor has cleaned the carpets and a few weeks have gone by, the same stains are re-appearing albeit slightly faded. What causes this? Is it too much water? Like, the stain is deep down in the carpet, and too much water was left (deep down) causing the moisture and stain to gradually rise through the nap until it hits the surface and can be seen? How do you prevent this? My guess is you should treat the stains, agitate them, vac them out then treat them again, and allow time for the solution to dwell while you do the rest of the carpet...when u get back to the stain, agitate again and hit it as you would the rest of the carpet. Just a guess...tell me if I am wrong. |
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doug
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Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 04/May/2004 at 5:29pm |
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TomR: When this is happening is the carpet over pad or direct glue down? You can be over treating and driviing the cleaner and spot down into the carpet and leaving a residue which is slowly attracting soil. You should be neutralizing your spotter when finished. You can also be just a little over aggressive with the whole spot removal proceedure. Too much cleaner and too much agitation. But if it is coming back there has to be a reason and I hope some of the above helps. I would leave a couple of your steps out. Just pretreat and clean than check the area after cleaning to see if it needs further attention. There are many answers to this question everyone will have their way .
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Just My opinion
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carpetologist
The Great Hardini 
Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Posted: 04/May/2004 at 5:47pm |
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For spots not returning my way is the Water Claw way! First time every time. Since I sell them every one will be accusing me of this being a commercial.
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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carpetologist
The Great Hardini
Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Posted: 04/May/2004 at 5:56pm |
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Another product that will allow you to spray and walk away especially on coffee is Help Mate from Chemspec or Vanish. These products don't necessarily remove the stain but bleeds out the brown colour without effecting the background colour. It is like an illusion!! Going Going Gone!! Edited by Carpetologist |
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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carpetologist
The Great Hardini
Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Posted: 04/May/2004 at 5:59pm |
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A very serious discount for INTERNET users from Chemspec & Kleen Kuip |
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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TomR
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Joined: 25/April/2004 Location: United States Status: Offline Points: 81 |
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Posted: 04/May/2004 at 7:30pm |
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Thanks guys. I am not the one doing the actual carpet cleaning on this account, just wondering why the spots come back after the carpet-cleaning contractors have done their job. Doug, that is invaluable information. The carpet is glued down. Carpetologist, thanks for the references on the products. I'll be sure to check them out.
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doug
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Posted: 11/May/2004 at 11:48am |
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I wouldn't think the claw would be of any use in a glue down situation or am I mistaken? Could I be mistaken.? Should I be mistaken? Or just taken away ?
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Just My opinion
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TomR
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Posted: 11/May/2004 at 1:19pm |
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Something I noticed about one of these accounts is that the stains actually seem much much worse now than they did before they were cleaned. Its like everything I bonneted or used the portable extractor to get out has come back with a vengence since the guys with the truck mount HWE came in. How is that possible? Is it possible that when I did my little bonnet/portable spotting on them, I only got the surface, but when the truck mount HWE guys came and went, water was still down at the bottom then rode the nap back up to the top, taking the deep stains with it? I don't know about any waterclaw or special chemicals, these stains are huge. As in one of the hallways is one big collage of overlapping stains. I can't wait to try the OP system on this. Give it a few months. I'll take pictures. It will be my first paid OP job. |
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jackblack
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Joined: 18/March/2004 Location: Canada Status: Offline Points: 163 |
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Posted: 12/May/2004 at 2:49pm |
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Dude get your customer to replace the carpet, it sounds like it looks like sh*t. |
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