MUSTY SMELL

danmarck82 wrote: WHY? Is there nothing you can learn about phone etiquite that you don't already know or practice? I think you can always learn. I thought I knew it all about approaching the home , setting up , entering etc. Until I went to a seminar and was taught that If you just step back when you ring the door bell and wait so that the homeowner can approach YOU instead of you barging in the minute you have a chance . I realized I had been more or less taking control the minute I was on site, but That is not the way to do it. You should give the customer their Space, and let them invite you in before taking charge of your project. Small issue, but it makes a big difference in how you are perceived and received. ..... . Little things that we can learn from others.

Remember to wipe the tiolet seat off if you have to go while at the customers home.   

Uh, I won't ask what you used, but don't you carry rags?  They work in a "pinch". 

lol. I came across this thread while trying to find a link for a friend who has mildew smelling carpets. It's hard to believe this was actually 10 years ago. You're right Hammy, I got out of the business in 2012 and started an IT firm. I don't bust my ass for a few hundred bucks anymore, now I sit around, and drink coffee. lol. Times sure change.