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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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Posted: 22/April/2004 at 10:44pm |
Does any send out questionares to followup their cleaning results with customers or send thank you cards? Just Asking
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Adwa
Queen of the Board Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Doug my insurance company I have been with for a few years always sends out a Happy Birthday card every year. I know it's computer generated but I find myself looking for it each year. I guess I'm saying from a women's view I really do appreciate it, or it could mean poor girl doesn't get many cards does she. |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Sears does.....but you never can tell with a big company...they never show you the good ones only the bad..
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doug
King of the One Liners Just My opinion Joined: 31/January/2004 Status: Offline Points: 32711 |
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They wouldn't want to think you are invinsible and please everybody. They would have to pay you more. I had people send me back all postive remarks about an employee I had. He was from a popular family in our area, after he left some of my clients jumped ship. So I inquired to find out they were very disssatisified with his work and attitude. They did not want see him get in trouble from me and wanted to stay on the good side of his relatatives. Every happen to anyone else? or just me. Just my opinion |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Things that make you say hhhmmmmmm
Edited by MR. STEAMER |
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Adwa
Queen of the Board Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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Never heard of it Doug probably only happens in small area's like yours. Like I said it can't be easy when every body knows every body. In the big city what are your chances of running into the bigger of the family besides immediate. |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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I'm a uptown cleaner...I clean in a white pretty world
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Americancarpet
Groupie Joined: 14/March/2004 Location: United States Status: Offline Points: 61 |
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I ALWAYS send hand written thank you notes/cards about a week after every job. It show class and will stay with them for a long time. I also send out bday cards (hand written) and verious holiday cards. You can buy them in bulk at Wal-Mart or some place like that. Scribble a little note in it and mail it out. WORKS GREAT and cost pennies.
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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I like that good Idea
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Adwa
Queen of the Board Joined: 05/March/2004 Location: Canada Status: Offline Points: 4568 |
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I bet you have a girl Friday doing all that mailing. Walmart hate that store they are monopolizing the retail industry. When can, try to avoid. American Women stay away from meeeee, American Women mama let me beeeeeee Getting off subject, sorry I'm out of here
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Wal Mart is great..... They forced retail into another direction... It only helps us the consumer
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Advantage
Senior Member Joined: 22/May/2005 Location: United States Status: Offline Points: 158 |
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The customer gets a phone call and a thankyou card. The call is from the girl in the office, it adds accountability. |
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CCT, UFT, OCT, CRT, RRT, WRT, SMT, FSRT, JTC, JSR, JWR, MTC a great life, if you don't weaken.
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