How Long Is Too Long |
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Roy D
Newbie Joined: 25/October/2004 Location: United States Status: Offline Points: 5 |
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I try to book an appointment when requested or as close to being requested, I set up 4 jobs a day and that leaves me time to do 2 more that day when someone calls and says "I only have 2 rooms that need cleaning or my child got sick", I feel if you put a cust. off to long you stand a chance of losing him or her, and every cust you lose will cost you $100.00 to get back, maybe not in cash but in profit. |
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Roy
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TipTopCleaning
Groupie Joined: 05/October/2023 Status: Offline Points: 43 |
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As a carpet cleaning business, it's advisable to maintain a flexible booking system that caters to both advance scheduling and last-minute requests. During peak seasons or promotional periods, we encourage customers to book several weeks ahead to ensure availability and preferred time slots. Additionally, transparent communication about your schedule and offering alternatives can contribute to customer satisfaction. Balancing flexibility and proactive scheduling allows for efficient business management while meeting customer needs. |
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