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The more I read from you guys
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splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
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Joined: 07/April/2004
Location: Toronto
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Points: 742 		Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Topic: The more I read from you guys
    Posted: 13/September/2004 at 10:59pm

Reading all your posts about TM's it makes me NOT want one. Some of you make it sound like you are working just to maintain the damn truck and put a little cash in your pocket.

Are any of you guys with one truck actually rich?

Face it, most of the talk is totally negative.
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MR. STEAMER View Drop Down
True Patriot
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Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2004 at 11:21pm

well if you don't service regularly it will cost you.... I run my slide-in...and not one red cent has been spent in the last 3 years for any type of repair.

the pto... is another story... it eats more than it makes
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danmarck View Drop Down
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Joined: 12/September/2004
Location: United States
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Points: 482 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2004 at 11:32pm
For what it's worth, I've been in the business for 23 years and run Butler
units a majority of those years. I have had less than 5 total down days in
that period and during those times I was always able to work with the
customer and reschedule. THe butler has a very easy machine to repair
but sofar it really isn't an issue. I use it everyday and go sometimes
several years without any repairs. If you ever have a chance to demo one
you will see they are designed to be absolutely user friendly and Top
notch components. It's proven itself!
Here to help you grow your business!
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Superglide Ken View Drop Down
Grand Potentate
Grand Potentate

SGK

Joined: 17/March/2004
Location: Canada
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Points: 4868 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2004 at 11:44pm

I agree. Cleanco and Butler are the most reliable TMs you can buy . The Butler will cost you more to buy though, and have no service centers in Canada.

 

 

 

Superglide Ken
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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danmarck View Drop Down
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Joined: 12/September/2004
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Points: 482 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 14/September/2004 at 12:51am
Ken, I live in North Dakota , along way from Ludlow, Mass. where they are
made. The Butler , If you are familiar with them has a machine whereby
the main components are all quick connected together. So if you have a
problem with a certain part you call the 800 number and talk to
knowledgeable people. get the part ordered on an overnight UPS blue
label and it is on my doorstep from Ludelow ( across the us overnight and
at my doorstep by 10 Am .) The part along with all parts involved up to
the next quickconnect come all put together so that all you have to do is
Quick connect the assemble and you are back running in less than fifteen
minutesh. Absolutely user friendly . I am not mechanical at all and the
Butler has been awesome .
Here to help you grow your business!
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Superglide Ken View Drop Down
Grand Potentate
Grand Potentate

SGK

Joined: 17/March/2004
Location: Canada
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Points: 4868 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 14/September/2004 at 2:50am

That is great in the USA, Danmarck, but in Canada it is a different story. Here we have custom duties and brokerage charges that get added on to every piece of equipment coming in. Add the 130% exchange to that and the american price for a part can double or more in Cdn $ terms. It does not arrive here overnight usually either because of the same border. Delays are common. I know, cause I ship both ways over it all the time. Get a cleanco and avoid the costs and the downtime. In Canada, the service centers nearby to most cleaners in western and Central Canada means you often can be back on the road the same day.

 

If I were a USA cleaner, I would go with a Butler, cause the problems are not there to getting parts quickly or inexpensively. In Canada though, it's Cleanco!

 

 

Superglide Ken
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Rick/Magic View Drop Down
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Points: 134 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rick/Magic Quote  Post ReplyReply Direct Link To This Post Posted: 22/February/2005 at 9:31am
I have used Pro Chem for a number of years and I must say that I have had very little down time on any of them...it all goes back to service...if you keep any truck-mount serviced, it will run and make you money
25 years of cleaning carpet
and my back hurts
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nightrider View Drop Down
Marketing Master
Marketing Master


Joined: 12/March/2004
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Points: 4656 		Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 22/February/2005 at 2:59pm

Kenny, are you nuts....Cleanco is far from being a reliable truckmount, anyway I don't want to dwell on that but if your truckmount is properly maintained and not abused by omitting oil levels, belts, grease, and just common sence maintenance that you presently do on your car, it should not be in a repair shop for more than 5 days every 3 to 5 years. If you own a pair of Vice Grips, screwdrivers, keys, and other common tools, there is nothing you can't take care of yourself, providing you didn't abuse the pump, blower, heat exchanger etc etc. It's a straight forward system........Water in .......Water out. Even a Cleanco works fine if taken care of, but most people don't, That's why Ted drives a Cadillac

                                nightrider
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
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Points: 32701 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 22/February/2005 at 5:01pm

Originally posted by Rick/Magic Rick/Magic wrote:

I have used Pro Chem for a number of years and I must say that I have had very little down time on any of them...it all goes back to service...if you keep any truck-mount serviced, it will run and make you money

I have had a couple of Pro Chem lemons and believe me Pro Chem could give a rats ass for you when this happens.  I run 405's don't ask me why except it has been one of the most dependable amchines I have owned so far.  They actually gave $2000 good will jesture. The people at PC's head office are a different bread. I dealt with them by email and sent their investigater all the emails and since they lied so much that was what the money was for. Even after the emails they still stuck to their stories.
Just My opinion
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Rick/Magic View Drop Down
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Joined: 16/February/2005
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Points: 134 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rick/Magic Quote  Post ReplyReply Direct Link To This Post Posted: 22/February/2005 at 5:02pm
never used a Cleanco...don't see too many of them down here...but I imagine that they are like any other truck-mount...they all work if you take care of them
25 years of cleaning carpet
and my back hurts
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Rick/Magic View Drop Down
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Joined: 16/February/2005
Location: United States
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Points: 134 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rick/Magic Quote  Post ReplyReply Direct Link To This Post Posted: 22/February/2005 at 5:07pm
Pro chem does NOT like to deal with people they consider "end users"...I had a few run-ins with them a few years back...I took exception with the term "end user" when they refered to me as that...I said "Customer" would be a better term...they don't like to even answer questons from people using their products...I'm just so glad that I have JonDon close by...otherwise, I'd be using some other brand...
25 years of cleaning carpet
and my back hurts
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 22/February/2005 at 5:20pm
Pro chem uses too many money costing hoses in their units.... I think they could have simplified it a little more
www.mr-steamer.com
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14544 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 05/March/2005 at 10:45pm

service ... they love when you come in for service..

they make more money off service than they do selling the machines
www.mr-steamer.com
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danmarck82 View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 08/February/2004
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 05/March/2005 at 11:19pm
Bought a 1996 GMC Butler Unit last year, flew to Boston, to pick it up and
drove it across the country. It has been a year and 2 days and I have
changed Oil every 3-4 weeks and filled with alot of gas but not spent a
dime or a minute on repairs.

I really have had good Luck with these Units.
and I know it is not all Luck.

It is a well eingineered Unit for serious carpet cleaning.

Press the Button and go to work!
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