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New Guy seeking advice

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bevrado87 View Drop Down
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    Posted: 22/January/2009 at 9:11am
Hello All,

I am new here and am thinking about joining the ranks of carpet cleaners. I know everyone will have a different opinion on equipment but that is one of my first questions. My neighbor has been in the business for over 10 years and I have worked with him on many occasions. He swears by Butler Systems and his seems to work really well in my opinion. What do you folks think?
I am considering a Butler truck mounted system myself but wanted more opinions.

thanks,

Bevrado87
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 22/January/2009 at 3:40pm
Have you thought about how you would build a clientele?  Maybe a business plan and marketing research should be your first step.  That is what I think.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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bevrado87 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bevrado87 Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 8:28am
All,
I do appreciate all advice NOT related to my question. I have given some thought to a business plan, how I will build my clientele, classes (advice on this subject is appreciated), and other things.
Like I said in my introduction, I AM THINKING ABOUT getting into the business and have a very experience mentor able and willing to help me. My question is about equipment, specifically Butler. My friend swears by the line and I have used it and like it. But, like getting a second opinion from a doctor, I wanted to hear from some of you other "professionals" out there.

thanks
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 2:05pm
Try the Truckmount discussion thread ( http://www.kleenkuip.com/forum/forum_topics.asp?FID=14 ) or the TruckMountForums where everyone uses truckmounts.  By reading the posts you are sure to get the information you are looking for, but you will need to take the time to read the threads.  Ultimately only your opinion matters and if all you have known is one manufacturer's product line it will be impossible for you to make an unbiased decision.  Try working with someone else using another line and judge for yourself is one suggestion.

If you don't have a firm business plan that includes a market analysis which you could take to the bank today and you are looking into spending money on a money pit, that would be putting the cart before the horse in my opinion but it is afterall your money and you can do with it as you wish. 
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Hammy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 4:01pm
I could not have said it better! Clap
Could somebody just clean my carpets!
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bevrado87 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bevrado87 Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 4:30pm
Thanks guys! I do appreciate it. Any good ideas on market analysis. Will equipment companies help with that or should I talk with a business adviser, chamber of commerce, do my own research? 
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danmarck82 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 4:31pm
16 or so of my 26 years in business has been with the Butler Units. I have owned 4 of them. I always keep an eye on google or craigslist or the like to see if I can get a " cherry Unit " . As far as simplicity and reliability I couldn't have higher praise for the units I've owned. Less than 2 or three jobs lost to a break down in 16 years.
and I am NOT mechanically inclined and it is the most user friendly design I have ever seen , and I have looked at a lot of them. In my opinion the only unit above a Butler may be the Vortek but the Vortek is serious business, not just a starter vehicle in most cases. Only My opinion.

Edited by danmarck82 - 02/February/2009 at 2:05pm
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bevrado87 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bevrado87 Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 4:44pm
I am going to do some market analysis research on the web and with the help of my mentor/friend.
Duckcountry, thanks for the good piece of wisdom...better to temper my enthusiasm with a good plan. I will do some market analysis on the web but any advice you can give on that is appreciated too.
danmarck82, thanks for your opinion too....you sound like my mentor. He has seen/used other too but mirrors your opinion of the Butler....reliable, simple, tough...good machines.
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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 23/January/2009 at 11:27pm
If you get a Butler go for the HIGH HEAT option..
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bevrado87 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bevrado87 Quote  Post ReplyReply Direct Link To This Post Posted: 27/January/2009 at 8:01am
Pros out there, any advice on market research? I have looked around a bit on the web but I am not finding what I would call solid info. I know some basics like the population of the area I want to serve, number of cleaners advertising in the phone book, a little about the demographics of the area, and a little about the prices of the industry in our area. I know, a little weak. I have not contacted the local chamber of commerce yet, is that another good source? What are some other good sources of info.?

Thanks,

Bevrado87
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 27/January/2009 at 2:17pm
Conduct your own phone survey - if in US, there is the DoNotCall list, but since you aren't selling you should be fine using the phone book unless you run into some arse on the phone.  Identify yourself as a research firm and not a carpet cleaner.  Turn off you callerID. Graph out your answers, see who you potential customer is.  Using the percentage of respondence falling into that basket use your chamber's household numbers and apply the ratio from the survey to that number.  Now, divide it by the number of carpet cleaners in the phone book.  Is that share big enough to support you at your targeted average prices? 

If not, go fish - find something else to pursue.  Never argue with numbers or twist them to get the results you are happy with.  Numbers don't lie and you are only cheating yourself when fabricating stats.  Never go into this process with a hypothesis you want to prove. 

Hell, even Edison tried 1000 different ways to make the light bulb before he succeeded so you can either say he failed 1000 times or he was sucessful in finding 1000 ways it would not work.

How many businesses are YOU willing to test with surveys?  Just because Starbucks might look like a good business the question is how many more coffee shops can your city support based on X number per square mile?  Broaden you view of this whole business thing and know this... Carpet Cleaning is NOT the end all for making right your economic goals.  It does serve some people well, not everyone who jumps into a pool full of Joe Polish Piranhas.

Invest a week of calling around the cities you want to serve.  That is my take.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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bevrado87 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bevrado87 Quote  Post ReplyReply Direct Link To This Post Posted: 02/February/2009 at 1:31pm
Duck,
Excellent advice! Thank you very much.
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jaymark1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jaymark1 Quote  Post ReplyReply Direct Link To This Post Posted: 07/February/2009 at 10:13pm

my butler is great, I love it, it never breaks down, and it runs with the normal heat option about 200 in the winter, and 220 in the summer...I bought it two years old, saved me about 8 grand, and only had 55 hours on it.  I have used some of the cheaper machines out there, the ones with the kohler engine, just not enough heat and suction....and ive used some of the monster machines, you know, that are in box trucks, I cant think of the name right now..

I would recomend getting 3, 50 foot section for your pressure hose, and rotate them, cause 1, 150 section will eventualy bust and you will be stuck.

John L is right, high heat option i have used, and it melts anything away..

There sooooooooooooooo simple to maintain, takes me a hour a week at the most, and thats more BSing with it, acting like I know what im doing. 
 
One key thing, with any truck mount, dont let the water circulate in that pump for more then 30 seconds.  Butler will tell you you have 5 minutes before you start to break down the seals, dont do it.  Just stay with the rule of 30 seconds between squeezing your wand, and that cat pump will last a life time
 
check out my webpage, to see it all lettered up.
 
 
The only thing of course, with buying a butler, is the cost, get ready to shell out 1000 bucks a month, and 2000 grand a year for insurance...
 
 
I dont predict the future or sell glides, am I allowed on this site?
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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 08/February/2009 at 12:53am
Originally posted by jaymark1 jaymark1 wrote:

my butler is great, I love it, it never breaks down, and it runs with the normal heat option about 200 in the winter, and 220 in the summer...I bought it two years old, saved me about 8 grand, and only had 55 hours on it.  I have used some of the cheaper machines out there, the ones with the kohler engine, just not enough heat and suction....and ive used some of the monster machines, you know, that are in box trucks, I cant think of the name right now.

 
One key thing, with any truck mount, dont let the water circulate in that pump for more then 30 seconds.  Butler will tell you you have 5 minutes before you start to break down the seals, dont do it.  Just stay with the rule of 30 seconds between squeezing your wand, and that cat pump will last a life time
 
check out my webpage, to see it all lettered up.
 
 
The only thing of course, with buying a butler, is the cost, get ready to shell out 1000 bucks a month, and 2000 grand a year for insurance...
 
 
 
All great info above..Approve The Kohler Engines ? I guess it depends which one you have.. Mine has lava heat and it will suck the snot out of anyone nose a mile away..Lol!  DeadConfusedLOLDead
 
On the pump.. Dont you have a Thermal relief valve on the inlet side of the cat?Shocked Heat is what damages the insides and Butler is somewhat correct but the TRV is there to prevent heat build up when the trigger isnt squeezed.. If your prespraying and the heat in the pump builds up to around 145f it will open and a small amount of water exits and cool water enters the pump.. Preventing internal damage..CoolApproveUnhappySleepyShockedStarClapAngryOuchConfusedEmbarrassedDeadCryBig%20smileLOLWinkTongueSmileCool
 
You can call Commercial Businesses all day long..ClapApproveBig%20smileClap
 
What is the 1k a Month for..? TM payment..? Confused
 


Edited by John L - 08/February/2009 at 12:55am
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