Marketing and promotion discussion

Why of course sir.

Trust, reputation, ptions, guarantee and service have nothing to do with success.

Do they??

I have customers who call me year after year for a variety of reasons.

Honestly I think our most important marketing plan and policy is that when we attend a home we prequalify the job and let the customer know before  hand what may not come out during the cleaning.

The day we switched from "price" to "trust" life became easier.

Relationship with the customers has been the key to my success.  Two Property managers supply 40% of my buisness(with no advertising).   They know I appriciate them, and  would consider me their friend.  I had to prove myself to them though.  I've always been willing to give more than I receive.  I answer my phone right away, I listen to what they're saying, I respond on their time, and I do a great job for them.  I've recently branched out to a new city, and the same concepts are working here also. 

1. I contact every property manager

2. I offer 3 free apartments(most managers have someone they like already, and not to excited to change.) this shows my willingness to serve and give something for nothing.

3. I follow up once a week, asking for a chance on there next vacancy, especially an eviction(they usually have to pay for these and why not use a free cleaning.)

4.  When given the chance to work, provide the best cleaning they've ever seen.  Answer the phone when it rings.  Ask them when they want it done and do it then.  Leave the place looking amazing, I usually look for anything I can do, I'll clean the lenolium to show I can do this also.  And I follow up to find out how they liked my service.

This has been the blood for my business.  I love empty apartments.  Property management is another great source for water restoration also, just don't rape them on equipment rental(I picked up  a new manager as a result of this)

Property Management costs you nothing in advertising once your in.  

Does anyone have other great ways to pick up custormers? 

Dream on punk.

Sears hahahahahahahahahahahahahahahahahahahahahahaha

Who died and may you king??

First you insult Doug, who has forgotten more than you'll ever know.

Now you put yourself over all here. Don't underestimate the world.

I have to admit though, I like your spunk.